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Notes • For information about changing e-mail sync options such as setting the download size for e-mail, see
"Customizing e-mail settings" in Chapter 6.
• When you receive an e-mail that contains a link to a document such as a PDF or Microsoft Office document
located on SharePoint or an internal file server, you can tap the link to view the document on your device. You
can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange
Server 007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or
internal file servers.
Searching for e-mail messages on the Exchange Server
You can access e-mail messages that are not available on your device by searching your Microsoft Exchange
Server mailbox. The search results are downloaded and displayed in a Search Results folder.
Requirement Your company must be using Microsoft Exchange Server 007 or later.
1.
Tap Start > All Applications > Messaging > Outlook E-mail.
2.
Tap Menu > Tools > Search Server.
3.
In the Look for text box, enter the search keyword.
4.
Choose the date range of messages to search from.
5.
In the Look in list, specify whether to search in the Inbox, Sent Items, or All Folders, and then tap
Search.
Tip
To clear the search results and return to the message list, tap Menu > Clear Results.
Flagging your messages
Flags serve as a reminder for you to follow-up on important issues or requests contained in e-mail messages.
Flagging messages, which has been a useful feature on desktop Outlook E-mail, can also be done in Outlook
Mobile on your device. You can flag received e-mail messages on your device.
Requirement Flags are enabled only if e-mail messages are synchronized with Microsoft Exchange Server 007 or later. Flags
are disabled or hidden if e-mail messages are synchronized with earlier versions of Microsoft Exchange Server.
To flag or unflag a message
1.
Tap Start > All Applications > Messaging > Outlook E-mail.
2.
Select a message.
3.
Tap Menu > Follow Up and select one of the following options:
•
Set Flag Mark the message with a red flag to remind yourself to follow it up.
•
Complete Flag Mark the message with a check mark to indicate that the issue or request in the e-
mail is already completed.
•
Clear Flag Remove the flag to unmark the message.
Note E-mail message reminders are displayed on your device if the messages are flagged with reminders and
synchronized from the Exchange Server.
Out-of-office auto-reply
Outlook Mobile allows you to retrieve and change your out-of-office status. Just like desktop Outlook, Outlook
Mobile automatically sends an auto-reply message when you're not available.
To send out-of-office auto-reply messages
1.
Tap Start > All Applications > Messaging > Outlook E-mail.
2.
Tap Menu > Tools > Out of Office.
3.
In the I am currently list, select Out of the Office.
4.
Enter your auto-reply message, and then tap Done.
Working With Company E-mail and Meeting Appointments 89
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Troubleshooting
