EnGenius SN-920 ULTRA User Manual
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EnGenius SN-920 ULTRA User Manual

Cordless phone system
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S N - 9 2 0 U LTRA
EnGenius Technologies
Customer Service
USA:888-735-7888
Canada:888-397-2788
Literature order number:120-0002-04

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  • Page 1 S N - 9 2 0 U LTRA EnGenius Technologies Customer Service USA:888-735-7888 Canada:888-397-2788 Literature order number:120-0002-04...

  • Page 2: Table Of Contents

    Voice Volume Table of Contents Call On-Hold Muting a Call Congratulations Call Waiting Transferring a Calls 28-31 Handset Disconnecting Calls Diagram Advanced Operations Features 2-Way Radio Base Unit Handset-to-Handset Base-to-Handset Diagram Handset-to-Base Features Base Unit Options Ring Volume Charging Cradle Voice Volume Diagram Main Menu Function Chart...
  • Page 3 For hands-free operation of the handset, the device has been tested for RF exposure compliance with the EnGenius brand belt-clip and leather pouch. Other belt-clips, holsters or similar accessories that have not been tested may not comply with RF...

  • Page 4: Congratulations

    EnGenius Technologies. mobility within your business environment. Another unique feature of the EnGenius system is the ability to use the handsets as digital, full duplex, two-way radios. The dig ital two-way radio mode allows members of the work group to be in contact with their co-workers while leaving phone lines available for incoming or outgoing calls.

  • Page 5: Handset Diagram

    Handset Features Handset Diagram 1. Antenna 2. Earpiece 1. Antenna 3. Microphone Functions as mouthpiece. 4. Liquid Crystal Display (LCD) 17. Status LED The display has Light Emitting Diode (LED) for backlighting. The first line of the LCD consists of eight icons. 4.
  • Page 6 * Caller ID Log 7. Volume key Unread messages: Closed Envelope Located on side of handset: up / down buttons control volume. Read messages: Open Envelope No information or no Caller ID Service: 8. 2-WAY/ INTERCOM No Envelope is Displayed. Used to place an intercom call to another handset or base.

  • Page 7: Base Unit Diagram

    9. Intercom LED Change battery while call on-hold PAGE Keypad illumination 3. Volume SN-920 ULTRA INDUSTRIAL CORDLESS PHONE SYSTEM Three level key tone volume control (low, high & off) Four different key tone sound selections 4. Page / Intercom Auto power management 5.

  • Page 8: Charging Cradle Diagram

    Base Unit Features Charging Cradle Diagram 1. Antenna Swivel base for ease of positioning. (Note: Reverse thread antenna adapter; to remove, turn clockwise). 2. Speaker 3. Volume 5. AC Adapter 4. Page / Intercom 5. Microphone 2. Spare Battery 6. Audio-in Jack(3.5 mm) Compartment 7.

  • Page 9: Getting Started

    Charging Cradle Features GETTING STARTED 1. Handset Charging Cradle Base Unit Setup Holds handset There are three possible base unit setups: Charges handset battery pack each time handset is placed in cradle. 80 minute rapid charge. Base unit alone Base unit plus telephone answering device 2.

  • Page 10: Charging Cradle Setup

    NOTE: It takes about 80 minutes to fully charge a battery NOTE: Follow instructions that came with the answering in either the (front) handset slot or the (rear) spare battery device or telephone if different from those described here. slot. Charging Cradle Setup...

  • Page 11: Basic Operations

    Battery Replacement Base Operation Modes Your EnGenius phone system uses rechargeable Nickel Metal Hydride (Ni-MH) battery packs. Each battery provides up to thr e hours of talk-time, based on range, terrain and The base unit operates in three different modes: IDLE, TALK, and environmental conditions, or up to 40 hours of standby time.
  • Page 12 (For example: the Caller * The LCD will show the following ID log and Phone Directory). screen and icon placement in the EnGenius IDLE mode: If the handset remains inactive in MENU mode for 30 seconds SN-920 (no keys are pressed or no incoming calls), it will exit MENU...

  • Page 13: Making Calls

    REGISTRATION MODE Making Calls * Do not register your handset if it has been registered at the You can enter a phone number before or after connecting to dial factory. If, when you first turn on the phone, "00" is displayed tone.

  • Page 14: Manual Dail Post-Dial Tone

    Manual Dial(Post-Dial Tone) From IDLE mode, press the RIGHT SOFT FUNCTION key to select the MENU option. ENTERING A NUMBER AFTER CONNECTING TO DIAL TONE While in the Main Menu, select the While the handset is in the IDLE mode, you can press TALK to directory scolling option by pressing make a call.

  • Page 15: Answering Calls

    * The following screen will appear: Receiving an incoming call without Caller ID service Incoming Call On Base 1 SILENT * Handset LCD shows: * Enter the 2 digit Phone Directory index code (e.g. 1= 01)for the stored phone number. * Handset is off the cradle-No caller ID service * The phone number stored in the...

  • Page 16: Handset In Charging Cradle

    Voice Volume Handset in Charging Cradle Pick-up handset from charging cradle to answer the call. Adjusting the volume on the handset can be done only during a call or when in the TALK Mode. Handset not in Charging Cradle Press "TALK", "2-WAY", or any dialing key to accept the * When in the TALK Mode, the volume control button on the left...

  • Page 17: Muting A Call

    Picking up a Call on Hold NOTE: When MUTE is activated (ON), the handset user The handset that placed the call on- cannot be heard by the caller, but the user can still hear the hold, can simply take the call off-hold caller.
  • Page 18 2. The originating handset LCD will show a prompt for the target NOTE: A handset ID number is invalid if: 00:00:00 handset ID number: Enter Extension #: ?? * The number is 00 The call transfer can be cancelled at any point by * The number is the same as the originating handset pressing END * The target handset is not registered with the base unit...

  • Page 19: Disconnecting Calls

    * Upon answering, the originating and target h a n d s e t users can talk. Handset to Handset Calls The EnGenius SN-920 ULTRA Industrial Cordless Phone System 4. Pressing th RIGHT SOFT FUNCTION offers private, 2-way radio calls from handset to handset, even...

  • Page 20: Base-To-Handset

    Paging from Base to Handset Paging from Handset to Base 1. Pressing the base unit PAGE or For a handset to intercom a base unit, follow the steps below: INTERCOM key, will page all Intercom from Base 1 registered handsets. The first 1.

  • Page 21: Ring Volume

    Main Menu Function Chart Base Unit Options Ring Volume 1. When the base unit is not in use (TALK or INTERCOM mode), the VO LUME key will control the ring volume. 2. There are 4 ring volume levels: low, medium, high and off. Pressing the VO LUME key will move the volume to the next Level: LO W...

  • Page 22: Handset / Base Registration

    Handset / Base Registration 3. Place base unit into REGISTRATION mode by pressing and holding the VOLUME PAGE buttons at the same time Main Menu Options until you hear a single beep (about 3 seconds). The red "In- When the handset is in the IDLE mode, or when a call is on hold, Use"...
  • Page 23 * Handset registered to a base with same ID. 4. Press the LEFT SOFT FUNCTION key for " ." ID Conflict Base X 9. Press END to return to the handset 5. Deregistration is successful. main menu. Dereg from all bases NOTE 1: Upon successful registration, your handset will The handset has now been de-registered...

  • Page 24: Handset Menu Options

    3. Place base unit into REGISTRATION mode by pressing and Handset Menu Options holding the VOLUME PAGE buttons at the same time until you hear a single beep (about 3 seconds). Key Guard The red "In-Use" light will come on. Handset registration must be preformed within 30 seconds after entering the registration Press "MENU", "1"...
  • Page 25 DIRECTORY VIEW MODE DIRECTORY EDIT MODE Press "MENU", "2" to access Directory screen While in the DIRECTORY VIEW mode, 1. To view the Directory from the IDLE the LCD will display the following screen: Jane Doe mode, press the RIGHT SOFT 5551212 FUNCTION key to select the To enter the DIRECTORY EDIT mode,...
  • Page 26 * Select ADD again using the LEFT 4. T o enter the letters of a name, press SOFT FUNCTION key. The following the corresponding keypad number Number? screen will then appear: one or more times depending on the order to the characters on the SAVE DELETE 1.Enter a new phone number...
  • Page 27 OPTION Table 2 Characters Choosing OPTION while in the DIRECTORY EDIT mode allows a '+ ,. * ( ) & 1 directory record to be edited, deleted or a number to be viewed. A B C C 2 D E F 3 Press RIGHT SOFT FUNCTION G H I 4...

  • Page 28: Caller Id

    Clear Entry Option 4. The cursor will appear under the first letter of the name. Type new information over the existing name This option allows a record to be completely removed from the Phone Directory. or press the RIGHT SOFT FUNCTION key to select DELETE.
  • Page 29 Press "MENU", "3" to access Caller ID screen. 6. Date and time information can be 1. From the IDLE mode, press the viewed by pressing the LEFT 7145551212 RIGHT S O F T FUNCTION key to S O F T FUNCTION key: 09/02 11:12 Main Menu: ¡...

  • Page 30: Sounds

    Caller ID with Call Waiting Option 5. Ring levels are: HIGH, LOW and VIBRATE. Use the scrolling keys To make use of this option you must subscribe to both Call to select ring level. Press the LEFT Waiting and Caller ID service with your local telephone company. SOFT FUNCTION key to SAVE setting.

  • Page 31: Area Code

    From the IDLE mode, press the Tone/ Pulse Mode RIGHT SOFT FUNCTION key Main Menu: ¡ õ ¡ ô to enter the Main Menu. Press Press "MENU", "5", "2" to access Tone/ Pulse screen. 1:KEY GUARD 2:DIRECTORY the "5" key from the keypad to The handset may be set to either tone or pulse mode.

  • Page 32: Reset

    Reset 1. Accessing this option displays the current name setting. EnGenius Press "MENU", "5", "4" to access Reset menu. =Change Case Choosing this option allows the handset parameters (dial mode, SAVE Delete backlight, ring and key tone settings and ring/ voice volume) to be reset to the factory settings.

  • Page 33: Contrast

    2. The scrolling keys may Dial Prefix be used to select a base unit number from 1 to 4. Pressing the RIGHT SOFT Press "Menu", "5", "8" to access the Dial Prefix screen. FUNCTION key moves the from Allows you to enter up to an eight-digit dialing prefix (i.e.: YES to NO and back to YES in the 1010555 for long distance service).

  • Page 34: Product Specifications

    Product Specifications Important Safety Instructions BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY INSTRUCTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS AND DAMAGE TO PROPERTY. Cordless Safety Tips Your cordless phone gives you the freedom and flexibility to stay in touch while you move around.
  • Page 35 11. Warning: Changes or modifications to this product not 3. Unplug this product from the wall telephone jack and power expressly approved by EnGenius could void the warranty and outlet before cleaning. Do not use liquid cleaners or aerosol the FCC authorization to operate the equipment.
  • Page 36 During charging, batteries heat up. This is normal and is not dangerous. 20. Battery Safety Precautions: T o reduce the risk of fire, injury or Do not use non-EnGenius charging devices. This could electric shock, or property damage, and to properly dispose damage the batteries.

  • Page 37: Regulatory Information

    6. This telephone system equipment has been tested and found Regulatory Information to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules and RS210 of the DOC Rules. These 1. This telephone system complies with Part 68 of the FCC rules. limits are designed to provide reasonable protection against On the bottom of the base station is a label that contains, harmful interference in a residential installation.

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