Call On-Hold Table of Contents Muting a Call Call Waiting Congratulations Transferring a Calls 28-31 Disconnecting Calls Handset Advanced Operations Diagram Features 2-Way Radio Handset-to-Handset Base Unit Base-to-Handset Handset-to-Base Diagram Base Unit Options Features Ring Volume Voice Volume Charging Cradle Main Menu Function Chart Diagram Handset / Base Registration...
Page 3
For hands-free operation of the handset, the device has been tested for RF exposure compliance with the EnGenius provided belt-clip and leather pouch. Other belt-clips, holsters or similar accessories that have not been tested may not comply with RF exposure requirements and should not be used.
EnGenius Technologies. mobility within your business environment. Another unique feature of the EnGenius system is the ability to use the handsets as digital, full duplex, two-way radios. The dig ital two-way radio mode allows members of the work group to be in contact with their co-workers while leaving phone lines available for incoming or outgoing calls.
Handset Features Handset Diagram 1. Antenna 2. Earpiece 1. Antenna 3. Microphone Functions as mouthpiece. 4. Liquid Crystal Display (LCD) 17. Status LED The display has Light Emitting Diode (LED) for backlighting. The first line of the LCD consists of eight icons. 4.
Page 6
* Caller ID Log 7. Volume key Unread messages: Closed Envelope Located on side of handset: up / down buttons control volume. Read messages: Open Envelope No information or no Caller ID Service: 8. 2-WAY/ INTERCOM No Envelope is Displayed. Used to place an intercom call to another handset or base.
Additional Handset Features Base Unit Diagram Call Waiting with Caller ID (requires Call Waiting and Caller ID services from local phone service provider) Call Manager option: User programmable option for handset to allow all calls or only transferred and intercom calls 10.
Charging Cradle Features GETTING STARTED 1. Handset Charging Cradle Base Unit Setup Holds handset There are three possible base unit setups: Charges handset battery pack each time handset is placed in cradle. 80 minute rapid charge. Base unit alone Base unit plus telephone answering device 2.
NOTE: It takes about 80 minutes to fully charge a battery NOTE: Follow instructions that came with the answering in either the (front) handset slot or the (rear) spare battery device or telephone if different from those described here. slot. Charging Cradle Setup...
Battery Replacement Base Operation Modes Your EnGenius phone system uses rechargeable Nickel Metal Hydride (Ni-MH) battery packs. Each battery provides up to thr e hours of talk-time, based on range, terrain and environmental The base unit operates in three different modes: IDLE, TALK, and conditions, or up to 40 hours of standby time.
Page 12
This is the default operating mode. contained in memory can be changed. (For example: the Caller * The LCD will show the following ID log and Phone Directory). screen and icon placement in the EnGenius IDLE mode: All keys, except 2-WAY (Intercom) , are SN-920...
REGISTRATION MODE Making Calls * Do not register your handset if it has been registered at the You can enter a phone number before or after connecting to dial factory. If, when you first turn on the phone, "00" is displayed tone.
Manual Dial(Post-Dial Tone) From IDLE mode, press the RIGHT SOFT FUNCTION key to select the MENU option. ENTERING A NUMBER AFTER CONNECTING TO DIAL TONE While in the Main Menu, select the While the handset is in the IDLE mode, you can press TALK to directory scolling option by pressing make a call.
* The following screen will appear: Receiving an incoming call Incoming Call LOCATION:?? On Base 1 * Handset is on the charger cradle-No caller ID service * Enter the 2 digit Phone Directory index code (e.g. 1= 01)for the stored phone number.
Handset in Charging Cradle Voice Volume Pick-up handset from charging cradle to answer the call. Adjusting the volume on the handset can be done only during a call or when in the TALK Mode. * When in the TALK Mode, the volume control button on the left Handset not in Charging Cradle side of the handset can be used to adjust the volume to 6 Press "TALK"...
Picking up a Call on Hold NOTE: When MUTE is activated (ON), the handset user The handset that placed the call on- cannot be heard by the caller, but the user can still hear the hold, can simply take the call off-hold caller.
Page 18
2. The originating handset LCD will show a prompt for the target NOTE: A handset ID number is invalid if: 00:00:00 handset ID number: Enter Extension #: ?? * The number is 0 The call transfer can be cancelled at any point by * The number is the same as the originating handset pressing END * The target handset is not registered with the base unit...
* Upon answering, the originating and target h a n d s e t users can talk. Handset to Handset Calls The EnGenius SN-920 ULTRA Industrial Cordless Phone System 4. Pressing th RIGHT SOFT FUNCTION offers private, 2-way radio calls from handset to handset, even...
Paging from Base to Handset Paging from Handset to Base 1. Pressing the base unit PAGE or For a handset to intercom a base unit, follow the steps below: INTERCOM key, will page all Intercom from Base 1 registered handsets. The first 1.
Main Menu Function Chart Base Unit Options Ring Volume 1. When the base unit is not in use (TALK or INTERCOM mode), the VOLUME key will control the ring volume. 2. There are 4 ring volume levels: low, medium, high and off. Pressing the VOLUME key will move the volume to the next Level: MEDIUM...
3. Place base unit into REGISTRATION mode by pressing and Handset / Base Registration holding the VOLUME PAGE buttons at the same time until you hear a single beep (about 3 seconds). The red "In- Main Menu Options Use" light will come on. Handset registration must be pe formed within 30 seconds after entering the registration mode.
4. Press the LEFT SOFT FUNCTION * Handset registered to a base with same ID. key for " ." ID Conflict Base X 5. Deregistration is successful. Dereg from 9. Press END to return to the handset main menu. all bases NOTE 1: Upon successful registration, your handset will The handset has now been de-registered...
3. Place base unit into REGISTRATION mode by pressing and Handset Menu Options holding the VOLUME PAGE buttons at the same time until you hear a single beep (about 3 seconds). Key Guard The red "In-Use" light will come on. Handset registration must be preformed within 30 seconds after entering the registration Press "MENU", "1"...
Page 25
DIRECTORY VIEW MODE DIRECTORY EDIT MODE Press "MENU", "2" to access Directory screen While in the DIRECTORY VIEW mode, 1. To view the Directory from the IDLE the LCD will display the following screen: Jane Doe mode, press the RIGHT SOFT 5551212 FUNCTION key to select the To enter the DIRECTORY EDIT mode,...
Page 26
* Select ADD again using the LEFT 4. T o enter the letters of a name, press SOFT FUNCTION key. The following the corresponding keypad number Number? screen will then appear: one or more times depending on the order to the characters on the SAVE DELETE 1.Enter a new phone number...
Page 27
OPTION Table 2 Characters Choosing OPTION while in the DIRECTORY EDIT mode allows a '+ ,. * ( ) & 1 directory record to be edited, deleted or a number to be viewed. A B C C 2 D E F 3 Press RIGHT SOFT FUNCTION G H I 4...
Clear Entry Option 4. The cursor will appear under the first letter of the name. Type new This option allows a record to be completely removed from the information over the existing name Phone Directory. or press the RIGHT SOFT FUNCTION key to select DELETE.
Page 29
Press "MENU", "3" to access Caller ID screen. 6. Date and time information can be viewed by pressing the LEFT 1. From the IDLE mode, press the 7145551212 S O F T FUNCTION key: LEFT SOFT FUNCTION key to 09/02 11:12 Main Menu: ¡...
Caller ID with Call Waiting Option 5. Ring levels are: HIGH, LOW and VIBRATE. Use the scrolling keys To make use of this option you must subscribe to both Call to select ring level. Press the LEFT Waiting and Caller ID service with your local telephone company. SOFT FUNCTION key to SAVE setting.
From the IDLE mode, press the Tone/ Pulse Mode RIGHT SOFT FUNCTION key Main Menu: ¡ õ ¡ ô to enter the Main Menu. Press Press "MENU", "5", "2" to access Tone/ Pulse screen. 1:KEY GUARD 2:DIRECTORY the "5" key from the keypad to The handset may be set to either tone or pulse mode.
Reset 1. Accessing this option displays the current name setting. EnGenius Press "MENU", "5", "4" to access Reset menu. =Caps lock Choosing this option allows the handset parameters (dial mode, SAVE Delete backlight, ring and key tone settings and ring/ voice volume) to be reset to the factory settings.
2. The scrolling keys may Dial Prefix be used to select a base unit number from 1 to 4. Pressing the RIGHT SOFT Press "Menu", "5", "8" to access the Dial Prefix screen. FUNCTION key moves the from Allows you to enter up to an eight-digit dialing prefix (i.e.: YES to NO and back to YES in the 1010555 for long distance service).
Product Specifications Important Safety Instructions BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY INSTRUCTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS AND DAMAGE TO PROPERTY. Cordless Safety Tips Your cordless phone gives you the freedom and flexibility to stay in touch while you move around.
Page 35
11. Warning: Changes or modifications to this product not 3. Unplug this product from the wall telephone jack and power expressly approved by EnGenius could void the warranty and outlet before cleaning. Do not use liquid cleaners or aerosol the FCC authorization to operate the equipment.
Page 36
During charging, batteries heat up. This is normal and is not dangerous. 20. Battery Safety Precautions: T o reduce the risk of fire, injury or Do not use non-EnGenius charging devices. This could electric shock, or property damage, and to properly dispose damage the batteries.
6. This telephone system equipment has been tested and found Regulatory Information to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules and RS210 of the DOC Rules. These 1. This telephone system complies with Part 68 of the FCC rules. limits are designed to provide reasonable protection against On the bottom of the base station is a label that contains, harmful interference in a residential installation.
Page 38
(incorrect) Over 3 M (correct) Less than 3 M Over 3 M (incorrect) (correct) Note:Use only EnGenius antenna and cable. The base station antenna connector has reverse thead that Over 3 M (correct) only works with cables supplied by EnGenius.
Page 39
Also, do not let two battery metal bands When using EnGenius SN-900 Ultra, always follow basic safety touch each other. precautions to reduce the risk of injury, fire, and electical shock, including the following practices: 9.