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Support Information
5.4
• For Warranty Service directions please consult your Service Provider or your Retailer.
• All calls for PIN number enquiries, Network problems, Web Access, Account and Billing
Information, (U)SIM card registration and other general enquiries should be directed to your
Service Provider.
Warranty Information
5.5
The warranty does not apply to defects or errors in the product caused by:
(a)
Normal wear and tear
(b)
Misuse including mishandling, physical damage, improper installation – including battery,
and unauthorized disassembly of the product.
(c)
Water, exposure to solvents or any other internal liquid damage caused by misuse or not
closing the port covers
(d)
Any unauthorised repair or modification.
(e)
Power surges, lightning, fire, flood or other natural events.
(f)
Use of the product with unauthorized third party products such as generic chargers.
(g)
Any other cause beyond the range of normal usage for products.
The End User shall have no right to reject, return, or receive a refund for any product under the
above-mentioned situations.
Note: Consult the warranty card for full information
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