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Printing Forms
eForms User Guide
Troubleshooting Printer Problems
The majority of problems and user frustrations using FileMaker Pro are usually traced to printer
problems.
FileMaker Pro uses the printer driver (for Windows) or printer definition (for Macintosh) to define how
the screen looks like and where the print margins are located. These margins are defined by the
maximum printable area for the printer selected and is not definable by the user. This causes most of the
problems such as multiple pages running onto the next or previous page(s).
Hewlett Packard LaserJet Series 4 in PCL Mode If you experience any difficulties or poor
printing results with LaserJet series 4 printers in PCL mode, go into the Printers control panel,
select Printer Setup (for the LaserJet 4), click Options, and change the Graphics Mode option from
HP-GL/2 to Raster.
Hewlett Packard LaserJet Series 5 and 5si If the printer hangs on multi-page or landscape forms,
check the installed memory in the Print Manager setup for the printer. It must match excatly the
memory installed in the printer. This is not an automatic function when installing the drivers for the
printer - it must be set manually.
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