Warranty - Napoleon EPA 1100 Installation And Operating Instructions Manual

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WARRANTY

NAPOLEON® products are manufactured under the strict Standard of the world recognized ISO 9001 : 2008
Quality Assurance Certifi cate.
NAPOLEON® products are designed with superior components and materials, assembled by trained
craftsmen who take great pride in their work. The complete fi replace is again thoroughly inspected by a
qualifi ed technician before packaging to ensure that you, the customer, receives the quality product that you
expect from NAPOLEON®.
NAPOLEON® WOOD FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your new NAPOLEON® wood fi replace are warranted
against defects for as long as you own the fi replace. This covers: combustion chamber, heat exchanger,
stainless steel baffl e retainer, ceramic glass (thermal breakage only), gold plated parts against tarnishing,
porcelainized enameled components, aluminum extrusion trims ash drawer and cast iron castings.
Electrical (110V) components and wearable parts such as blowers, thermal switch, switches, wiring,
fi rebrick, and gasketing are covered and NAPOLEON® will provide replacement parts free of charge during
the fi rst year of the limited warranty.
Labour related to warranty repair is covered free of charge during the fi rst year. Repair work, however,
requires the prior approval of an authorized company offi cial. Labour costs to the account of NAPOLEON®
are based on a predetermined rate schedule and any repair work must be done through an authorized
NAPOLEON® dealer.
CONDITIONS AND LIMITATIONS
NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not
necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. Provided that the
purchase was made through an authorized NAPOLEON® dealer your fi replace is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
The wood fi replace must be installed by an authorized service technician or contractor. Installation must be done in accordance with
the installation instructions included with the product and all local and national building and fi re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and
parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and
chemical cleaners nor chipping on porcelain enamel parts, nor any venting components used in the installation of the fi replace.
In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or
workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the fi rst year, with respect to the President's Lifetime Limited Warranty, NAPOLEON® may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but
defective part(s).
After the fi rst year, NAPOLEON® will not be responsible for installation, labour or any other costs or expenses related to the
reinstallation of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provisions contained in the President's Lifetime Limited Warranty, NAPOLEON's responsibility under this warranty
is defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defi nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® wood fi replace and any other
warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale
of this product. NAPOLEON® will not be responsible for: over-fi ring, downdrafts, spillage caused by environmental conditions such
as rooftops, buildings, nearby trees, hills, mountains, inadequate vents or ventilation, excessive venting confi gurations, insuffi cient
makeup air, or negative air pressures which may or may not be caused by mechanical systems such as exhaust fans, furnaces,
clothes dryers, etc.
Any damages to fi replace, combustion chamber, heat exchanger, brass trim or other component due to water, weather damage, long
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.
NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT
IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN.
2.073.411, 2.082.915. © WOLF STEEL LTD.
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W415-0763 / 03.04.10