Troubleshooting; Service Information - Viking D3 Series Use & Care Manual

Troubleshooting

Problem Possible Cause and/or Remedy
Oven is not connected to electrical power.
Oven will not function.
Have electrician check power circuit breaker,
wiring and fuses..
Door is not shut tight enough for automatic
Oven does not operate in
self-clean cycle. door latch to lock.
Oven is not clean after Temperature control knob not rotated all
self-clean cycle. the way past clean until it stops.
Broil does not work. Temperature control knob is rotated too far
past broil position.
Door will not open. Oven is still in self-clean mode. If oven is
hot, door latch will release when a safe
temperature is reached
Oven light will not work. Light bulb is burned out.
Oven is not connected to power.
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Service Information

If service is required, call your dealer or authorized service agency.
The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
The model and serial number for your oven can be
found by opening the door and looking underneath
the control panel on the left hand side.
Record the information indicated below. You will
need it if service is ever required.
Model no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer's name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorized parts to
insure protection under the warranty.
Keep this manual for future reference.
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