Kenmore 2002 Series Use & Care Manual page 15

If you experience
Washer not performing as expected (cont.)
Not cleaning or
Using too much detergent.
removing stains (cont.)
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together.
Incorrect dispenser
Clogged dispenser.
operation
Sharp items were in pockets during
Fabric damage
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Garment care instructions may not
have been followed.
Odors
Monthly maintenance not done as
recommended.
Using too much detergent.
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Possible Causes
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temp to improve cleaning.
Use Heavy Duty Super or Normal Super cycle for tough cleaning
(on some models).
Use dispensers to avoid chlorine bleach and fabric softener
staining (on some models).
Load dispensers before starting a cycle.
Avoidoverfilling.
Do not add products directly to load.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Load dispensers before starting a cycle.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Always read and follow garment manufacturer's care label
instructions.
See "Cleaning Your Washer" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer" section.
Solution
15