Kenmore 2002 Series Use & Care Manual page 13

Top-loading washer
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If you experience
Washer not performing as expected (cont.)
Washer won't run
Check proper electrical supply.
orfill,washerstops
working (cont.)
Normal washer operation.
Washer not loaded as
recommended.
Empty pockets and use garment bags
Washer not draining/
spinning, loads are
for small items.
still wet
Use a cycle with a low spin speed.
Washer not loaded as recommended.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipefartherthan4.5"(114mm).
Too much detergent causing suds to
slow or stop draining and spinning.
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Possible Causes
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
Washerspinstheloadbeforefillingtodetermineloadsize.
Remove several items, rearrange load evenly in basket. Close lid
and press START/PAUSE/Unlock Lid.
Do not add more than 1 or 2 additional items after cycle has
started.
Do not add more water to the washer.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain/
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Reduce load size to improve water removal. A tightly packed load
may not allow the washer to spin correctly, leaving the load wetter
than normal.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening.Lowerdrainhoseiftheendishigherthan96"(2.4m)
abovethefloor.Removeanyclogsfromdrainhose.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse/Spin. Do not add detergent.
Solution
13

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