Kenmore 2002 Series Use & Care Manual page 14

If you experience
Washer not performing as expected (cont.)
Dry spots on load
after cycle
Incorrect or wrong
wash or rinse
temperatures
Load not rinsed
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Not cleaning or
removing stains
14
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Possible causes
High speed spins extract more
moisture than your previous washer.
Check for proper water supply.
Energy saving controlled
wash temperatures.
Check for proper water supply.
Using too much detergent.
Washer not loaded as recommended.
Using too low a Load Size/water level
selection.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Using too low a Load Size/water level
selection.
Washer not loaded as recommended.
Using too low a Load Size/water level
selection.
Thehighspinspeedscombinedwithairflowduringthefinalspin
can cause items near the top of the load to develop dry spots
duringthefinalspin.Thisisnormal.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
havebothhotandcoldwaterflowingtoinletvalve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy Star washers use cooler wash temp than your previous
washer. This includes cooler hot and warm washes. All rinses are
cold.
Make sure hot and cold inlet hoses are not reversed.
Bothhosesmustbeattachedandhavewaterflowingtothe
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Thewasherislessefficientatrinsingwhenloadistightlypacked.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Choose a Load Size (water level) that matches the load being
washed.
Add a 2nd Rinse to the selected cycle.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Choose a Load Size (water level) that matches the load being
washed.
Washerislessefficientatcleaningwhenloadistightlypacked.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Choose a Load Size (water level) that matches the load being
washed.
Solution