HP HB4 User Manual page 93

For the specific PC problem, try the method listed as #1, then #2, and then #3.
Microsoft
System
Problem/Status Restore
You installed a new
application or
device driver
An application does
not work
A device driver
does not work
PC stops
responding or does
not work
You replaced the
hard disk drive or
removed the
partition
System
Application Recovery
Recovery from the hard
program disk partition
1
1 2
1
1
using application recovery and system recovery
System
Recovery
from the
recovery
CDs/DVDs
3
2
2 3
1
87