Page 1 user’s guide...
Page 2 Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 © 2000, 2003 Hewlett-Packard Development Company, L.P. All rights reserved. Hewlett-Packard is a registered trademark of Hewlett-Packard Company in the United States of America and other countries/regions. This product incorporates copyright protection technology that is protected by method claims of certain U.S.
Page 3: Table Of Contents
table of contents finding answers to commonly asked questions ......1 safety information ..................2 setting up your pc ................3 putting your pc together ................3 safety and comfort ..................4 pc back ....................5 pc front....................7 connecting the modem ..................8 upgrading your 56k modem ..............9 setting up the ethernet connection ..............9 turning on your pc for the first time ...............10 registering your pc..................11...
Page 4 using the mouse ..................18 scrolling ....................19 autoscrolling ..................20 panning ....................20 switching mouse button functions .............. 20 changing mouse pointer speed..............20 using the keyboard ..................21 about your keyboard ................21 wireless keyboard set................24 standard keyboard features ..............24 customizing the buttons ................
Page 5 working with sound, pictures, and video ........43 using speakers ...................43 adjusting speaker volume ................44 connecting a multi-channel speaker system to your pc .........44 using a microphone ..................46 adjusting microphone volume..............47 using the microphone with multi-channel audio...........47 working with digital images .................48 using hp image zone ................48 about the 7-in-1 memory card reader ............50 using your cd, dvd, and diskette drives ............53...
Page 6 taking care of your pc ..............75 protecting your pc from power surges ............75 using virus protection programs..............75 increasing available hard disk drive space............ 76 unavailable hard disk drive space ............76 emptying the recycle bin................77 uninstalling programs................77 removing desktop icons................
Page 7: Finding Answers To Commonly Asked Questions
finding answers to commonly asked questions In this User’s Guide, you can find answers to questions about the following topics: • Connecting to the Internet, page 32 • Registering your product, page 11 • Creating a CD, page 62 Saving documents, photos, and videos on a CD, page 64 Recording a music CD, page 63 Copying a CD, page 62 Backing up your files to a CD, page 64...
Page 8: Safety Information
safety information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). ac power safety warnings WARNING: Install the PC near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times.
Page 9: Setting Up Your Pc
setting up your pc putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity.
Page 10: Safety And Comfort
5 Connect the modem cable to the telephone line wall jack and to the modem (select models only) on the back of the PC. Refer to “connecting the modem” on page 8 for details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions and complete the initial windows until you see the desktop.
Page 11: Pc Back
computer safety warning WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety &...
Page 12 PCs use software drivers to control peripheral devices. When you add a NOTE: Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. For peripherals that are not Plug and Play, follow the instructions that came NOTE: with your peripheral device to load the appropriate driver.
Page 13: Pc Front
pc front The front of your computer has the drives, the On button and hard disk drive activity indicator light. Some PC models also have connectors on the front of the PC. Your PC features and connector positions may vary. A CD storage B CD-ROM or CD-RW drive...
Page 14: Connecting The Modem
connecting the modem The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. Your PC may not come with a modem. NOTE: Check with your ISP for specifics on your connection. other ways to Before you can connect to the Internet and send or receive e-mail and faxes using connect telephone dial-up, you must connect your telephone service line to the modem,...
Page 15: Upgrading Your 56K Modem
To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable (D) into the modem connector (A) on the back of the PC (C). This connector may be labeled with either Line or a modem connector symbol.
Page 16: Turning On Your Pc For The First Time
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same.
Page 17: Registering Your Pc
7 Double-click the large Internet Access icon on your desktop, if it is present. Wait until the PC displays the Easy Internet Sign-up window, and then follow the onscreen instructions. 8 Restart the PC: Click Start on the taskbar, click Turn Off Computer, and then click Restart.
Page 18: Hibernation Mode
2 When you want to use the PC again, press the Esc key on the keyboard, or press the Standby button. The screen display reappears just as you left it. Another way to put the PC into standby mode is to: 1 Click Start on the taskbar.
Page 19: Automatic Standby Or Hibernation
If the PC does not work properly when you wake it from hibernation, follow these steps to restart the PC: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. automatic standby or hibernation You can set your PC to go into standby or hibernation mode automatically when it is idle for some number of minutes.
Page 20: Installing Software And Hardware Devices
installing software and hardware devices After you turn on the PC the first time and restart it (see page 10), you can install any software programs that came on CDs or DVDs included in the PC box (select models only). You may wish to install additional software programs or hardware devices on your PC.
Page 21: Learning The Basics
learning the basics To use your software, you must know how to use the mouse and keyboard. NOTE: If necessary, see “using the mouse” on page 18 or see “using the keyboard” page 21. beginning to use your software The operation of your PC is controlled by two kinds of software: •...
Page 22: Using The Desktop
using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select View onscreen Help information models only) about your PC. Easy Internet Sign-up Set up a new or an existing Internet account.
Page 23: Learning To Use Your Pc
learning to use your pc Click the Start button and select About my HP PC (select models only). A window opens with a welcoming message. Click an item on the left of the message to view information about your PC, including: •...
Page 24: Using Pc Help & Tools
To copy an item: 1 Right-click the item. 2 Select Create Shortcut. The shortcut appears in the folder. 3 Drag the item into the All Programs list or into another folder. If you use Add or Remove Programs in the Control Panel to delete a software program, the shortcut in All Programs may not be removed.
Page 25: Scrolling
The wireless mouse goes into a sleep or suspend mode after 20 minutes of NOTE: inactivity. Click a button on the mouse to wake it. (Moving the wireless mouse does not wake it.) The mouse has two or three buttons on the top: •...
Page 26: Autoscrolling
autoscrolling Place the cursor anywhere in the text, and press the scroll wheel button once. An autoscroll icon appears. Move the mouse in the direction you want to scroll. The farther you move the mouse from the starting point, the faster the document scrolls. To stop autoscrolling, press the scroll wheel button again.
Page 27: Using The Keyboard
using the keyboard about your keyboard Your keyboard has an arrangement of standard keys, indicator lights, and special buttons (select models only). Locate your keyboard among the following illustrations and read the feature list for it. Your keyboard may vary from the illustrations.
Page 28 internet keyboard 2 This keyboard enables you to: • Mute speaker sound. • Search for information on the Internet. • Customize the buttons to open programs and connect to Internet Web sites. • Find a file or program on the hard disk drive. •...
Page 29: Standard Keyboard
• Place the PC into standby to save power. • Connect to the Internet (if you have an established Internet account). • Mute speaker sound. • Get support information. • Print. standard keyboard LEDs, light emitting diodes, are lights used to indicate status.
Page 30: Wireless Keyboard Set
wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only. A Wireless receiver B Wireless keyboard C Wireless mouse A light (D) on the receiver indicates receiver activity.
Page 31: Function Keys
function keys The function keys, located above the main keys, are labeled F1 through F12. • Pressing F1 displays a Help window for the software program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by software program.
Page 32: Numeric Keys
numeric keys Press the Num Lock key to lock and unlock the numeric key functions: • When the Num Lock light on the keyboard is on, the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator.
Page 33 The number, location, and labeling of buttons vary by keyboard model. NOTE: Figure Icon Feature Description Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10–30 seconds before screen reappears.
Page 34 Shopping Sports Finance Goes to popular Web sites. Can be reconfigured to open any site or Connect software program. Search Chat E-Mail See figure Media Controls Operates CD or DVD player. following table (CD/DVD/MP3) Volume control Volume knob: Increases speaker volume when turned clockwise and (Volume knob or decreases volume when turned counterclockwise.
Page 35: Customizing The Buttons
customizing the buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: Click Start on the taskbar. Choose Control Panel. Click Printers and Other Hardware, if it is present. Double-click Keyboard.
Page 36: Using A Printer
using a printer Refer to the user manual that came with your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires.
Page 37: Using The Internet
using the internet This chapter discusses the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, read, or send electronic mail messages.
Page 38: Setting Up Your Internet Account
Your connection to an ISP may be through a traditional telephone dial-up modem, a LAN (Local Area Network), cable modem, or DSL (Digital Subscriber Line). (DSL, ADSL, and cable ISPs are not available in all countries/regions.) The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations.
Page 39: Signing Up For A New Or An Existing Isp Account Using Easy Internet Sign-Up
Connect to your ISP and the Internet. Use one of these methods: • Double-click the ISP-provided icon on the desktop. • Press the Connect (or Internet) button on the keyboard (select models only). • Click Start, choose All Programs, choose Online Services, and click Internet Explorer.
Page 40: Using A Browser
Your modem cable must be connected to the telephone service line in NOTE: order for Easy Internet Sign-up to find and obtain updated information about services. If you are using MSN or AOL and have questions, refer to the information NOTE: in Easy Internet Sign-up or contact the ISP directly.
Page 41: Restricting Internet Content
restricting internet content The Internet provides you with a wide variety of information, but some information may not be suitable for every viewer. With Content Advisor (a feature of Windows XP), you can: • Control Internet access. • Set up a password. •...
Page 42: If Using Outlook Express
Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail programs from other vendors. Some ISPs provide their own e-mail programs. You use an e-mail program to send, receive, and organize your messages. You can organize, read, and create new messages even when you are off-line (not connected to the Internet).
Page 43: If Your Isp Provides The E-Mail Program
receiving e-mail messages with outlook express Your ISP receives e-mail messages for you automatically, even when your PC is turned off. The ISP then stores your messages until you connect to the Internet and open your e-mail program to read them. Start Outlook Express.
Page 44 user’s guide...
Page 45: Getting Help
getting help help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: Press the Help button (select models only) on your keyboard.
Page 46: Getting Messages
getting messages After you view or close a message, it will not automatically display again. To read a previously received message, open Updates from HP: Click Start on the taskbar. Chose All Programs. Choose PC Help & Tool. Choose Updates from HP. Click Updates from HP again.
Page 47: Resolving Problems
resolving problems For help on general and miscellaneous problems you may be experiencing, refer to “troubleshooting” on page 79. upgrading and servicing the pc Information about the internal parts of the PC chassis is in the Upgrading and Servicing Guide. warranty &...
Page 48: Web Sites About Your Pc
web sites about your pc Use the Web site addresses listed in the Warranty & Support Guide for: • Information about your PC. • Your technical support needs. Type these Web site addresses into the address box of your Internet browser, and then press the Enter key on your keyboard.
Page 49: Working With Sound, Pictures, And Video
working with sound, pictures, and video using speakers Speakers are included with the monitor (select models only), or are sold separately. For details on connecting stereo speakers to the PC, see the quick setup poster. Speakers may be passive (no power button and no power cord) or active NOTE: (power button or power cord).
Page 50: Adjusting Speaker Volume
adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume. Then you can adjust the volume using: • The volume knob or buttons on the keyboard (select models only). • The volume knob on the speakers (select models only). If you do not see this Volume icon on the taskbar, click Start, choose NOTE: Control Panel, click Sounds, Speech, and Audio Devices, if it is present,...
Page 51: Configuring The Multi-Channel Sound Manager
Connect speaker plugs for: To PC Connector connector icon 4/4.1 6/5.1 2 Speaker Speaker Speaker Mode Mode Mode Front speakers Front speakers Front speakers Audio Out (lime-green) Not used for Rear speakers Rear speakers Audio In (blue) speakers Not used for Not used for Center/ Mic-1 (pink)
Page 52: Using A Microphone
Click the Audio tab. Click the option for the number of speakers to match your multi-channel speaker system, and then click Apply. To test the speakers (multi-channel speakers only), click the Test button. NOTE: The WinDVD control panel shows the speaker number being used. Click Stop. Click OK.
Page 53: Adjusting Microphone Volume
Click the Advanced button in the Microphone column. If you do not see the Advanced button, select Options from the Recording Control window, and then click Advanced Controls. Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost.) Click Close.
Page 54: Working With Digital Images
working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digital picture files you copy or download from the device appear in the My Pictures folder. You can copy digital picture files from the memory cards used by digital cameras and other digital imaging devices by using the 7-In-1 memory card reader (select models only).
Page 55 Click a tab or button at the top of the gallery window to choose a different work area, as described in the table. Tab or button Description My Images tab A user-friendly tool in which you can easily find, view, manage, and print single or multiple photos or video clips.
Page 56: About The 7-In-1 Memory Card Reader
about the 7-in-1 memory card reader Digital cameras and other digital imaging devices use memory cards, or media, to store digital picture files. The optional 7-In-1 memory card reader (select models only) can read and can write to six types of memory cards and the IBM Microdrive disk drive.
Page 57 using the 7-in-1 memory card reader CompactFlash and Microdrive are keyed and cannot be inserted NOTE: incorrectly. Insert the receptacle edge (holes) of this media into the slot. For the two-slot reader, the Secure Digital (SD) card, the MultiMediaCard (MMC), and the Memory Stick (MS) card must be inserted upside down (gold connector fingers facing up).
Page 58 2-slot memory card reader A In-use light CompactFlash I/II F Upper slot G Lower slot Card Insert Into 2-slot reader CompactFlash type I media Receptacle edge (holes) F (upper) CompactFlash type II media Receptacle edge (holes) F (upper) IBM Microdrive disk drive Receptacle edge (holes) F (upper) Secure Digital (SD)
Page 59: Using Your Cd, Dvd, And Diskette Drives
using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive What it does CD-ROM Reads audio and data CD discs. CD-RW or “cd writer” Reads and records (burns) audio and data CD discs. DVD-ROM Reads audio and data CD and DVD discs.
Page 60: Inserting And Removing Cds And Dvds
inserting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives. Using non-standard discs, such as heart-shaped discs or business card discs, may damage your drive. To insert a CD or DVD: 1 With your PC turned on, press the Eject button (A) near the drive to open the disc tray.
Page 61: Using The Combo Drive
4 Close the disc tray by: • Gently pushing the tray into the PC. • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. • Pressing the media control open/close button or Eject button on the keyboard (select models only).
Page 62: Using The Diskette (Floppy) Drive
using the diskette (floppy) drive The diskette (floppy) drive is available on select model PCs. If your PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your needs.
Page 63: Playing Music Cds With Musicmatch Jukebox
playing music cds with musicmatch jukebox MusicMatch Jukebox lets you: • Play music CDs. • Record digital music files to your hard disk drive. • Create music CDs by using your CD-RW drive. • Organize your digital music into libraries. •...
Page 64: Playing Dvd Movies With The Intervideo Windvd Player
To play a music CD: Insert the music CD into the drive. • The Windows Media Player window opens. If the Audio CD wizard window opens, select Windows Media Player from the list. You may have to scroll down in the window to see Windows Media Player. •...
Page 65 To start InterVideo WinDVD Player: Insert the disc into the DVD drive. On a double-sided DVD, read the text around the inner hole of the NOTE: disc to determine which side (A versus B or Standard versus Widescreen) to play. Place the disc in the tray with the label facing up for the side you want to play.
Page 66 You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: Click Start on the taskbar. Choose All Programs. Choose Video. Click InterVideo WinDVD Player. Click InterVideo WinDVD 4.
Page 67: Playing Video Cds
using country/region codes Most DVD discs have country/region codes embedded in the disc data that limit where the DVD movie can be played. The country/region number is usually placed over a world globe printed on the DVD packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region.
Page 68: Creating (Burning) Cds With Recordnow
Double-click the Volume icon on the taskbar. Under Volume Control Balance, move the slider bar all the way to the right or to the left, depending on which language you want to hear. Close the Volume Control window. After playing the Video CD, to hear sound from both speakers again, double-click the Volume icon on the taskbar and then move the Balance slider bar back to the center.
Page 69: Creating A Music Cd
getting started with recordnow! The CD-RW or DVD Writer drive is available on select models only. NOTE: Click Start on the taskbar. Choose All Programs. Choose CD (DVD) Recorder. Click RecordNow!, and then click RecordNow! again. Previously recorded files on CD-RW discs must be erased before NOTE: recording music files.
Page 70: Creating (Burning) Music Cds With Windows Media Player
creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from your hard disk drive. Insert a blank or an appendable disc to copy to. To create a data CD: Open RecordNow!, and if necessary erase all files from the disc; see “getting started with recordnow!”...
Page 71: Creating (Burning) Data Cds Using Windows Xp Program
To create a music CD using Windows Media Player: Click Start on the taskbar, choose All Programs, and then click Windows Media Player. Click Copy to CD or Device. Follow the onscreen instructions to select the music files and the CD or device. For more information on this software, refer to the online Help within the Windows Media Player: Click the Help menu in the Windows Media Player menu bar.
Page 72: Using A Tv As A Monitor
using a tv as a monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV- out feature, you can view the computer image, watch DVD movies (if you have a DVD player), or play games on your TV.
Page 73 • If your TV has a composite video jack and your PC has a composite video jack, connect a composite video cable to the Video In jack on the TV to the composite video jack on the back of the PC. A Composite video cable B Back of PC...
Page 74: Viewing The Pc Image On Your Tv Screen
viewing the pc image on your tv screen The type of video card on your PC determines how the PC selects the NOTE: TV-out option. Some options and menus in this procedure may be different for your Make sure the video and audio cables are connected before you turn on the TV and the PC.
Page 75: Disconnecting The Tv
CAUTION: If you viewed the PC image on just the TV, do the following: With Standard [Dualview] selected in the area nView Display Mode, click the Device Settings button, choose Select Output Device, and then select the Analog Display option. Click the OK button, and then click OK again.
Page 76: Storing Cds, Dvds, Or Memory
storing cds, dvds, or memory To store CDs and DVDs, open the bay cover (A) and gently lift the two sections to form the spindle (B). You can store up to ten discs. To store memory cards, open the top cover and, if necessary, lower the two spindle sections (A).
Page 77: Placing A Peripheral Device On The Multi-Storage Bay (Top)
Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet. placing a peripheral device on the multi-storage bay (top) To use the chassis top to place a peripheral device, do the following: 1 Open the bay cover (A).
Page 78: Using The Optional Camera Station Pc Top
4 Connect the cables to the device and place it on top of the chassis (G). Connect the data cable to the USB or FireWire (IEEE 1394) connector on the back of the PC. Plug the power cord for the peripheral device into a power outlet.
Page 79 2 Place the camera cradle (H) (included with the camera) onto the DockSpot (J). 3 Place the DockSpot into the bay. Thread the data cables (K and L) and power cable (M) through the cable tunnel opening at the back of the bay and connect them to the DockSpot.
Page 80 5 Put the new cover on the cover hinges (P). Close the cover over the DockSpot. 6 Connect the DockSpot cables: • Plug the USB cable (K) into the back of the PC. • Plug the red and yellow connectors (L) into a TV if you want to view the camera images on a TV.
Page 81: Taking Care Of Your Pc
taking care of your pc protecting your pc from power surges Power surges, for example voltage spikes, power outages, or brownouts, may cause software problems. Symptoms of voltage spikes include a flickering video display, unexpected PC startups, and the PC not responding to your commands. A voltage spike can occasionally corrupt or destroy files.
Page 82: Increasing Available Hard Disk Drive Space
The virus-scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a subscription service for updates after the initial free period expires. You should take the following precautions to protect your PC: •...
Page 83: Emptying The Recycle Bin
viewing the amount of used and free disk space Click Start on the taskbar. Click Control Panel. Click Performance and Maintenance, if it is present. Double-click Administrative Tools. Double-click Computer Management. The Computer Management window opens. Double-click Storage. Double-click Disk Management (Local). Information displays for each drive on your PC.
Page 84: Removing Desktop Icons
removing desktop icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder.
Page 85: Troubleshooting
troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.
Page 86 audio Symptom Problem Solution No sound is produced. Volume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Click Start, and then click Control Panel. Click Sounds, Speech, and Audio Devices, if it is present, and then double-click Sounds and Audio Devices.
Page 87: Cd-Rom, Cd-Rw, Dvd-Rom, Or Dvd Writer Drive
cd-rom, cd-rw, dvd-rom, or dvd writer drive Symptom Problem Solution CD-ROM, CD-RW, Disc is upside down in the Reinsert the disc with the label facing up. DVD-ROM, or DVD+RW/+R drive tray. drive cannot read a disc or DVD drive takes longer to Wait at least 30 seconds to let the DVD drive determine the takes too long to start.
Page 88: Diskette (Floppy) Drive (Select Models Only)
cd-rom, cd-rw, dvd-rom, or dvd writer drive (continued) Symptom Problem Solution • Cannot create (burn) a CD. Problem with disc. Make sure the disc is clean and undamaged. If recording stopped during a recording session, the disc may be damaged; use a different disc. •...
Page 89: Display (Monitor)
diskette (floppy) drive (select models only) (continued) Symptom Problem Solution Diskette drive cannot save Diskette is full or the file is Use another diskette or compress the file to reduce its size. (write) information to the too big. diskette. Diskette is write-protected. Slide the write-protection tab to the unlocked position on the diskette.
Page 90: Hard Disk Drive
hard disk drive Symptom Problem Solution PC seems to be locked up Program in use has stopped Use the Windows Task Manager to close any programs not and not responding. responding to commands. responding or to Restart the PC: Press the Ctrl, Alt, and Del keys on the keyboard at the same time.
Page 91 hardware installation (continued) Symptom Problem Solution New device does not work. Cannot install new device You must be logged in as the computer administrator to driver. install or uninstall a device driver. To switch users, click Start, click Log Off, and then click Switch User; choose the computer administrator user.
Page 92: Internet Access
internet access Symptom Problem Solution Cannot connect to the Internet Service Provider Verify Internet settings, or contact your ISP for assistance. Internet. (ISP) account is not set up properly. Modem is not set up Reconnect the modem, verifying connections; see page 8. properly.
Page 93: Keyboard And Mouse
keyboard and mouse Symptom Problem Solution Keyboard commands and Keyboard connector is not Turn off the PC by using the mouse, reconnect the keyboard typing are not recognized properly connected. to the back of your PC, and turn on your PC. by the PC.
Page 94 keyboard and mouse (continued) Symptom Problem Solution Optical mouse does not The optical sensor uses the Place the mouse on a mousepad or white sheet of paper. track cursor well. pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass, or other see-through surfaces inhibit the ability of the...
Page 95 power Symptom Problem Solution PC will not turn on and/or PC is not securely connected Ensure that cables connecting the PC to the external power start. to an external power source. source are plugged in properly. Monitor is not connected or Connect the monitor to the PC, plug it in, and turn it on.
Page 96 miscellaneous Symptom Problem Solution PC date and time display is RTC (real-time clock) battery First, reset the date and time in your operating system by incorrect. may need to be replaced. using the Control Panel. If the problem persists, replace the Battery life is approximately battery.
Page 97: Using Application Recovery And System Recovery
using application recovery and system recovery The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the HP Application Recovery program or the HP PC System Recovery program.
Page 98 • System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and date. You can later return the PC to the settings recorded at the restore point. You can create a specific restore point, or have the operating system create a restore point.
Page 99 For the specific PC problem, try the method listed as #1, then #2, and then #3. System System Recovery Recovery Microsoft Application from the from the System Recovery hard disk recovery Problem/Status Restore program partition CDs/DVDs You installed a new application or device driver An application...
Page 100: Creating Recovery Cds/Dvds
creating recovery cds/dvds You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. A hard drive is a disk You recover the operating system and programs directly from your hard drive, inside the computer that where a copy was placed for your convenience.
Page 101: Using Recovery Cd-Dvd Creator
using recovery cd-dvd creator Make recovery CDs or DVDs for your PC by using the HP PC Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number.
Page 102: Using The Recovery Tools Cd
using the recovery tools cd Your PC allows you to create (burn) a Recovery Tools CD. After you make the HP PC Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. •...
Page 103: Application Recovery
to start system restore: Close all open programs. Click the Start button. Choose All Programs. Choose Accessories. Choose System Tools. Click System Restore. Follow the onscreen instructions. application recovery Not all models include the Application Recovery program. Perform steps 3 NOTE: through 5 of the following procedure.
Page 104: System Recovery
system recovery When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP PC System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program.
Page 105: Starting System Recovery If The Pc Is Not Responding
starting system recovery if the pc is not responding Turn off the PC. If necessary, press and hold the On button until the PC turns off. Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. Press the On button to turn the PC on.
Page 106 to run system recovery program using recovery discs: If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or diskette. Remove the backup CD or diskette you’ve made. Press the Eject button on the top disc drive, and wait for the tray to open. Insert Recovery disc #1 and close the tray.
Page 107: Index
index 5.1 speakers, 43 cables, for connecting a TV, 66 56K modem, 9 card reader, 7-In-1, 50 7-In-1 memory card reader card types, memory card reader, 50 card types, 50 carpal tunnel syndrome, 4 using, 50 CD, creating, 62, 64, 65 CD/DVD country/region codes for DVD, 61 adjusting microphone volume, 47...
Page 108 creating Recovery Tools CD, 96 customizing keyboard buttons, 29 faxes, standby mode, 11 finding software programs, 17 floppy disk. See diskette desktop, 16 floppy drive, 56 desktop icons, removing, 78 device conflict, resolving, 85 device not working, 90 gallery, 49 digital images, managing, 48 go back a day.
Page 109 features, 21, 22 selecting, 45 indicators, 26 using a microphone, 47 troubleshooting, 87 multi-storage bay, 69 types of buttons, 26 multi-storage bay using, 21 problem with, 88 wireless, 24 music keyboard keys Help in MusicMatch Jukebox, 57 alphanumeric, 24 Help in Windows Media Player, 58, arrow, 25 edit, 25 keyboard button, 27...
Page 110 turning off, 11 restoring system, 92 turning on, 10 restricting Internet content, 35 viewing PC image on TV, 68 RJ-45 port, 9 PC Help & Tools, 18 rollback, driver, 91 PC Recovery CD-DVD Creator program, safety warnings, 2, 5 peripherals, 10 saving electricity, 11, 12 docking a device, 70 scrolling mouse, 19...
Page 111 system updates, 39 browser programs, 34 page, 32 searching the, 34 television, viewing PC image on a TV, Windows Media Player, 57 creating CDs, 64 terminology for DVD, 58 Help, 58, 65 tips, 39 Windows XP, 15 transferring information to your new PC, device drivers, 90 Help, 42 troubleshooting, 79...

This manual is also suitable for:

Pavilion a500

HP A524x - Pavilion - 512 MB RAM User Manual

Finding Answers to Commonly Asked Questions

Setting up Your Pc

Learning the Basics

Using the Internet

Getting Help

Working with Sound, Pictures, and Video

Taking Care of Your Pc

Troubleshooting

Using Application Recovery and System Recovery

Index

Quick Links

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Summary of Contents for HP A524x - Pavilion - 512 MB RAM

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Table of Contents