Star Micronics TUP500 series Technical Manual
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Star Micronics TUP500 series Technical Manual

Thermal printer
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THERMAL PRINTER
TUP500 SERIES
TECHNICAL MANUAL
[ FIRST EDITION ]

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Summary of Contents for Star Micronics TUP500 series

  • Page 1 THERMAL PRINTER TUP500 SERIES TECHNICAL MANUAL [ FIRST EDITION ]...
  • Page 2 • All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them. • The above notwithstanding, STAR can assume no responsibility for any errors in this manual. © Copyright 2009 Star Micronics Co.,Ltd.
  • Page 3 INTRODUCTION This manual describes the thermal printer TUP500 series. It is designed for use as a reference for periodic inspections and maintenance procedures to be executed by service personnel. It is not intended for the general user. Users of this manual should have a basic knowledge and understanding of the English language.
  • Page 4 CHAPTER 1 ADJUSTMENTS This printer has undergone various adjustments so that it will attain a given standard of performance. In this chapter, a brief explanation is given of the methods for making adjustments. Follow the instructions when performing maintenance inspections or when replacing parts to correct malfunctions. 1. Sensor Adjustment ................2 1.1 Adjustment of the PE/BM Sensor ...............2 1.2 Adjustment of the NE Sensor .

  • Page 5: Sensor Adjustment

    1. Sensor Adjustment Presenter Sensor This printer is equipped with the following three paper sensors: PE/BM Sensor • PE(Paper End)/BM(Black Mark) Sensor Detects presence of roll paper and black marks. • NE(Near End) Sensor Detects whether the roll paper is nearing its end. • Presenter Sensor (TUP592 Only) Detects paper in presenter. The aforementioned sensors can be adjusted as follows.
  • Page 6 4. Set ordinary paper that is not used for black marks, in the PE/BM sensor unit shown below. Use the release lever to open the platen unit (the TUP592 includes presenter unit), insert the paper from the paper insertion inlet and then close the platen unit to set the paper. 5.

  • Page 7: Adjustment Of The Ne Sensor

    1.2 Adjustment of the NE Sensor (TUP592 Only) 1. Turn the printer off and unplug the power cord. 2. Remove the screws. Then, remove the board chassis. 3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON. Screw DIP Switch DSW1 Board chassis...

  • Page 8: Adjustment Of The Presenter Sensor

    1.3 Adjustment of the Presenter Sensor 1. Turn the printer off and unplug the power cord. 2. Remove the screws. Then, remove the board chassis. 3. Using the tip of a ballpoint pen or a similar object, set the DIP switches as follows: DSW1-4 OFF, DSW1-5 ON. Screw DIP Switch DSW1 Board chassis...
  • Page 9 5. Connect the AC adapter and turn the power switch on while pressing switch SW1 on the control panel. The LED on the control panel will flash two times, then the printer will enter the presenter sensor adjustment mode. 6. Use a small regular screwdriver to slowly turn the VR3 clockwise, as shown in the drawing below. Adjust this to a position where both LED1 (green) and LED2 (red) light.

  • Page 10: Table Of Contents

    CHAPTER 2 MAINTENANCE AND LUBRICATION 1. Maintenance .................... 8 1-1. Cleaning the Thermal Head and Platen ..............8 1-2. Handling Paper Jams .....................9 1-3. How to Release the Cutter Lock ................9 2. Lubrication ..................... 10 2-1. Lubricant ......................10 2-2. Lubricating Method ....................10 2-3. Lubricated Areas ....................10...

  • Page 11: Maintenance

    1. Maintenance In order to maintain the optimum performance of this printer and to prevent trouble, maintenance must be carried out according to the following items. When performing maintenance, always turn off the power, and take the appropriate measures to orevent static electricity. 1-1. P eriodic Maintenance To ensure long-term and stable printing, periodically clean the modules.

  • Page 12: Handling Paper Jams

    1-2. H andling Paper Jams If recording paper should become jammed, open the platen unit (including the presenter unit of TUP592) and remove the jammed paper. Never pull on the jammed paper unnecessary while the printer unit is closed because this can damage the drive system parts.

  • Page 13: Lubrication

    2. Lubrication Lubrication is very important to maintain optimum performance and to prevent trouble. 2-1. L ubricant The type of lubricant greatly affects the performance and durability of the printer, especially in a low temperature envi­ ronment. We recommend use of the grease listed below for this printer. Type of oil Product name Maker...
  • Page 14 Fig. 2-4 Lubricated Areas (TMP542) - 11 -...
  • Page 15 CHAPTER 3 PARTS LIST HOw TO USE PARTS LIST (1) DRWG. NO. This column shows the drawing number of the illustration. (2) REVISED EDITION MARK This column shows a revision number. Part that have been added in the revised edition are indicated with “#”. Part that have been abolished in the revised edition are indicated with “*”. #1 : First edition → Second edition *1 : First edition → Second editon (3) PART NO. Parts numbers must be notified when ordering replacement parts. Parts described as “NPN” have no parts number and are not in stock, i.e., unavailable. (4) PARTS NAME Parts names must be notified when ordering replacement parts. (5) Q’TY This column shows the number of the part used as indicated in the figure. (6) REMARKS When differences in specifications exist depending on location/destination.

  • Page 16: Printer Assembly

    1. Printer Assembly 1-1.Disassembly Drawing A. TUP592 - 13 -...
  • Page 17 B. TUP542 - 14 -...

  • Page 18: Parts List

    1-2. Parts List Printer Assembly DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 39590310 NEU-T500 37421600 ROLL PAPER HOLDER S ASSY TUP5 33914240 ROLL PAPER HOLDER S TUP5 ROLL PAPER SHAFT TUP5 BOARD CHASSIS U UNIT TUP5 BOARD CHASSIS L UNIT TUP5 37420420 MECHANISM BASE UNIT...

  • Page 19: Mechanism Base Unit

    2. Mechanism Base Unit 2-1. Disassembly Drawing A. TUP592 - 16 -...
  • Page 20 B. TUP542 - 17 -...

  • Page 21: Parts List

    2-2. Parts List Mechanism Base Unit DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 38400000 TMP592-24 TUP592 39454000 TMP542-24-A TUP542 33913000 HANDLE TUP9 MECHANISM BASE TUP5 WIRE 18UL1007BRN060TT TUP592 04991204 FASTENER T18S TUP542 01903090 SCREW TAT 3-8 CT-FL 01903077 SCREW TAT 3-5 CT-FL TUP592...

  • Page 22: Printer Mechanism Unit

    3. Printer Mechanism Unit 3-1. Disassembly Drawing A. TUP592 - 19 -...
  • Page 23 B. TUP542 - 20 -...

  • Page 24: Parts List

    3-2. Parts List Printer Mechanism Unit (TUP592) DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 39515200 PR521-24-A 39454000 TMP542-24-A 37413800 STOPPER UNIT TMP5 33914310 LOOP GUIDE 04991204 FASTENER T18S 01903077 SCREW TAT 3-5 CT-FL 01903030 SCREW TR 3-4 FL - 21 -...
  • Page 25 Printer Mechanism Unit (TUP542) DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 37483030 SPRING HOLDER UNIT TMP9 37425500 DAMPER ROLLER A ASSY TUP5 37419020 HEAD UNIT TMP5 37417200 PLATEN SWITCH UNIT TMP5 37417100 TERMINAL BOARD UNIT TMP5 37413200 PLATEN HOLDER UNIT TMP5 37413010...

  • Page 26: Sub-Assembly

    4. Sub-Assembly 4-1. Frame R Unit 9 ­ DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK FRAME R ASSY TUP9 33210520 BUSHING TUP9 30211050 PF ROLLER BEARING TMP6 04020016 STOP RING SE4.0 02010401 HEXAGON NUT NH4-1 01914003 SCREW TR 4-10 WS/WF - 23 -...

  • Page 27: Frame L Unit

    4-2. Frame L Unit DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK FRAME L ASSY TUP9 33912000 CLAMP TUP9 33210520 BUSHING TUP9 30531180 CLAMP SPRING TUP9 30211050 PF ROLLER BEARING TMP6 PAPER SET SEAL TUP9 04020016 STOP RING SE4.0 02010401 HEXAGON NUT NH4-1 01914003...

  • Page 28: Board Chassis L Unit

    4-3. Board chassis L Unit 6 ­ DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 39591500 OPA-T900 37427910 CABLE UNIT 6X220CC ASSY TUP5 BOARD CHASSIS L ASSY TUP5 39206600 POWER SUB BOARD PBD-5 39206100 CONTROL BOARD TBD500-24-A 04991902 MINI CORD CLAMP ES-6U 04991258 CORD CLAMP ES-0510...

  • Page 29: Presenter Unit Pr521

    4-4. Presenter Unit PR521 1 ­ 17 27 - 26 -...
  • Page 30 Presenter Unit PR521 DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 37517060 TERMINAL BOARD UNIT 37514030 SLIP WHEEL UNIT 37513100 ROLLER HOLDER UNIT 37513080 PAPER GUIDE UNIT 37512030 PAPER FEED MOTOR UNIT PR9 37511100 MAGNET COVER UNIT GUIDE FRAME UNIT PRESENTER FRAME UNIT 33990010 KNOB...

  • Page 31: Paper Guide Unit (Pr521)

    4-5. Paper Guide Unit (PR521) 1 - 4 ­ DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 1-4-1 37517210 PE DETECTOR ASSY A 1-4-2 PAPER GUIDE 1-4-3 30045110 GUIDE - 28 -...

  • Page 32: Guide Frame Unit

    4-6. Guide Frame Unit 1 - 7 ­ DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 1-7-1 37511500 DETECTOR COVER ASSY 1-7-2 GUIDE FRAME 1-7-3 30992050 DISCHARGE BRUSH 1-7-4 01902028 SCREW TAT 2-4 - 29 -...

  • Page 33: Head Unit

    4-7. Head Unit 2 - 3 - DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 2-3-1 HEAD HOLDER TMP5 2-3-2 31210001 COLLAR TMP8 2-3-3 30905090 THERMAL HEAD TAE080-H8E621 2-3-4 30723190 CABLE UNIT B TMP5 2-3-5 30723180 CABLE UNIT A TMP5 2-3-6 04991204...

  • Page 34: Platen Holder Unit

    4-8. Platen Holder Unit 2 - 6 ­ DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 2-6-1 37413700 PLATEN ASSY TMP5 2-6-2 BLADE GUIDE TMP10 2-6-3 PLATEN HOLDER TMP5 2-6-4 LOCK SHAFT TMP5 2-6-5 30903100 STATIONARY KNIFE KC-GS90 2-6-6 30211090 PF ROLLER BEARING...

  • Page 35: Paper Guide Unit

    4-9. Paper Guide Unit 2 - 7 ­ DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK 2-7-1 37417500 PE DETECTOR ASSY TMP5 2-7-2 33914220 SIDE GUIDE R TMP5 2-7-3 33914210 SIDE GUIDE L TMP5 2-7-4 33100240 GUIDE PINION 18X0.5 TMP9 2-7-5 33090040...

  • Page 36: Block Diagram

    5. Block Diagram Host Computer Interface Board (Parallel, RS-232C, USB, Ethernet) Main Logic Board CN41 Printer Mechanism CN42 Control Panel Gate Array Motor Driver Feed Motor Board CN23 (OPA-T900) Sensor Circuit Sensor Flash ROM Cutter Driver Cutter 16M bit CN21 CN22 Head Driver Thermal Head...

  • Page 37: Main Logic Board

    6. Main Logic Board 6-1. Circuit Diagram Main Logic Board 1/5 - 34 -...
  • Page 38 Main Logic Board 2/5 - 35 -...
  • Page 39 Main Logic Board 3/5 - 36 -...
  • Page 40 Main Logic Board 4/5 - 37 -...
  • Page 41 Main Logic Board 5/5 - 38 -...

  • Page 42: Component Layout

    6-2. Component Layout - 39 -...

  • Page 43: Circuit Number Diagram

    6-3. Circuit Number Diagram - 40 -...

  • Page 44: Parts List

    6-4. Parts List Main Logic Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK BC01A-01F CERA.CAPA.CHIP1608 0.1UF 25V BC02-03 CERA.CAPA.CHIP1608 0.022UF 50V BC04A-04F CERA.CAPA.CHIP1608 0.1UF 25V BC05 CERA.CAPA.CHIP1608 0.022UF 50V BC06A-08 CERA.CAPA.CHIP1608 0.1UF 25V BC09A CHEM. CAPA. 47UF 35V BC09B-10A CERA.CAPA.CHIP1608 0.022UF 50V BC10A...
  • Page 45 Main Logic Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK SCHOTTKY DIODE CHIP SX34* DSW1 DIP SWITCH 219-10LPSTRF* DSW2 DIP SWITCH 219-04LPSTRF* CHIP FUSE TF16SN315TTD* CHIP FUSE TF16SN0.50TTD* CHIP FUSE TF16SN200TTD* FB401 CHIP BEADS IND. BK1608HM601* IC01 CPU R5F61656CN35FTV TB5 *.* IC02...
  • Page 46 Main Logic Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK R162 CHIP RESISTOR 4.7 K-OHM 1/16W R163 CHIP RESISTOR 10 K-OHM 1/16W R164 CHIP RESISTOR 4.7 K-OHM 1/16W R165 CHIP RESISTOR 10 K-OHM 1/16W R166-167 CHIP RESISTOR 330 OHM 1/16W R168 CHIP RESISTOR 100 OHM 1/16W R201-207...
  • Page 47 Main Logic Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK R442 CHIP RESISTOR 4.7 K-OHM 1/16W R443 CHIP RESISTOR 220 OHM 1/10W R444-445 CHIP RESISTOR 100 OHM 1/16W R446 CHIP RESISTOR 10 K-OHM 1/16W R447 CHIP RESISTOR 4.7 K-OHM 1/16W R448 CHIP RESISTOR 10 K-OHM 1/16W R449...
  • Page 48 Main Logic Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK TR08 CHIP TRANSISTOR KTC3875S-G*AL VR1-2 RP CHIP RESISTOR EVM3S-68K RP CHIP RESISTOR EVM3S-47K RP CHIP RESISTOR EVM3S-47K XTAL1 CERA. OSC CHIP CSTCE16M0V53* ZD01 ZENER DIODE CHIP HZU20B2TRF ZD02 ZENER DIODE CHIP BZT52-C3V9S* ZD03...

  • Page 49: Sub Board

    7. Sub Board 7-1. Circuit Diagram SF-W1P1A-03BB MRT_3.15A_250V 51036-0200 TCS7960-53-2010 +24V +24V N.C. **51036-0200 F-GND STP122 F-GND The part marked with two asterisks (**) is not mounted. 部品名が｛**..｝のパ－ツは未実装 7-2. Component Layou 7-3. Parts List Sub Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CONNECTOR TCS7960-53-2010 CABLE UNIT 2X60CC TSP8 FUSE MRT3.15A-250V* JUMPER WIRE STP122...

  • Page 50: Component Layout

    8. Control Panel Board 8-1. Circuit Diagram 8-2. Component Layout 8-3. Parts List Control Panel Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CONNECTOR S6B-PH-K-R LED1 LED GL3KG8 LED2 LED GL3PR8 R1-2 CHIP RESISTOR 330 OHM 1/10W SW1-2 PUSH SWITCH SKHHBV CABLE UNIT 6X220CC...

  • Page 51: Snout Board

    9. Snout Board 9-1. Circuit Diagram LED1 LED2 LED3 LED4 PAD1 1K_6331 **LED **LED **LED **LED PAD2 M-GND LED9 LED10 LED11 LED12 PAD3 OUT1 PAD4 SML-E12UW SML-E12UW SML-E12UW SML-E12UW OUT2 OUT1(Green) : LED5-8,13-16 Control LED5 LED6 LED7 LED8 OUT2(Red) : LED1-4,9-10 Control 1K_6331 **LED **LED...

  • Page 52: Serial Interface Board(25Pin)

    10. Serial Interface Board (25pin) 10-1. Circuit Diagram - 49 -...

  • Page 53: Parts List

    10-2. Parts List Serial Interface Board (25pin) DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CHEM. CAPA. 1UF 50V CERA.CAPA.CHIP1608 0.022UF 50V C3-6 CHEM. CAPA. 1UF 50V C7-8 CERA.CAPA.CHIP1608 0.022UF 50V CERA.CAPA.CHIP1608 0.1UF 25V CONNECTOR PHEC40P-R111LF CONNECTOR DBLD-J25SAF-21L9-1 D1-2 DIODE CHIP BAT54S* DIODE CHIP MC2836...

  • Page 54: Serial Interface Board(9Pin)

    11. Serial Interface Board (9pin) 11-1. Circuit Diagram - 51 -...

  • Page 55: Parts List

    11-2. Parts List Serial Interface Board (9pin) DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CHEM. CAPA. 1UF 50V CERA.CAPA.CHIP1608 0.022UF 50V C3-6 CERA.CAPA.CHIP1608 0.1UF 25V C26-35 NOT MOUNTED R1-2 CHIP RESISTOR 10 K-OHM 1/16W R4-5 CHIP RESISTOR 10 K-OHM 1/16W R6-7 NOT MOUNTED CHIP RESISTOR 0 OHM 1/16W...

  • Page 56: Parallel Interface Board

    12. Parallel Interface Board 12-1. Circuit Diagram - 53 -...

  • Page 57: Parts List

    12-2. Parts List Parallel Interface Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK BC1-3 CERA.CAPA.CHIP1608 0.022UF 50V NOT MOUNTED CERA.CAPA.CHIP1608 1000PF 50V C3-4 NOT MOUNTED CHEM. CAPA. 1UF 50V CONNECTOR PHEC40P-R111LF CONNECTOR 57RE-40360-830BD29A 08211042 TTL IC 74LS374NSR*EL TTL IC 74ALS32FP*EL 08210126 TTL IC 74LS05FP*EL...

  • Page 58: Usb Interface Board

    13. USB Interface Board 13-1. Circuit Diagram - 55 -...

  • Page 59: Component Layout

    13-2. Component Layout - 56 -...

  • Page 60: Parts List

    13-3. Parts List USB Interface Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CERA.CAPA.CHIP1608 0.022UF 50V BC2A CERA.CAPA.CHIP1608 0.022UF 50V BC2B CERA.CAPA.CHIP1608 0.022UF 50V BC2C CERA.CAPA.CHIP1608 0.022UF 50V BC4-5 CERA.CAPA.CHIP1608 0.022UF 50V CERA.CAPA.CHIP1608 0.22UF 10V CERA.CAPA.CHIP1608 0.022UF 50V CHEM.

  • Page 61: Ethernet Interface Board

    14. Ethernet Interface Board 14-1. Circuit Diagram Ethernet Interface Board 1/5 - 58 -...
  • Page 62 Ethernet Interface Board 2/5 - 59 -...
  • Page 63 Ethernet Interface Board 3/5 - 60 -...
  • Page 64 Ethernet Interface Board 4/5 - 61 -...
  • Page 65 Ethernet Interface Board 5/5 - 62 -...

  • Page 66: Component Layout

    14-2. Component Layout - 63 -...

  • Page 67: Parts List

    14-3. Parts List Ethernet Interface Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CERA.CAPA.CHIP1608 2.2UF 6.3V CHEM.CAPA.CHIP 100UF 6.3V CHEM.CAPA.CHIP 22UF 6.3V CERA.CAPA.CHIP1608 470PF 50V CERA.CAPA.CHIP1608 0.1UF 25V CERA.CAPA.CHIP1608 1000PF 50V CERA.CAPA.CHIP1608 0.022UF 50V C8-17 CERA.CAPA.CHIP1608 0.1UF 25V CERA.CAPA.CHIP1608 470PF 50V C19-20 CERA.CAPA.CHIP 10PF 25V...
  • Page 68 Ethernet Interface Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK CHIP RES1608 33 OHM 1/16W 5% CHIP RESISTOR 10 K-OHM 1/16W CHIP RES1608 33 OHM 1/16W 5% CHIP RESISTOR 10 K-OHM 1/16W CHIP RES1608 33 OHM 1/16W 5% CHIP RESISTOR 10 K-OHM 1/16W CHIP RES1608 33 OHM 1/16W 5% CHIP RESISTORE 100 K-OHM 1/16W...
  • Page 69 Ethernet Interface Board DRWG.NO. REV. PARTS NO. PARTS NAME Q' TY REMARKS RANK R133-134 NOT MOUNTED NOT USED LED CHIP LT1D40A* LED CHIP LT1E40A* D4-5 DIODE ARRAY MAX3208EAUB D6-7 NOT MOUNTED DIGITAL TRANSISTOR FN1A4P CHIP TRANSISTOR KTC3875S-G*AL CPU NS7520B-1-C36 IC-REG L88M33T*TL IC-REG S-1165B15* IC-RESET S-80130CN* FLASH MEMORY 29AL016D90TFI010...
  • Page 70 OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC. 1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A. Tel: (int+1)-732-623-5555, Fax: (int+1)-732-623-5590 ELECTRONIC PRODUCTS DIVISION STAR MICRONICS EUROPE LTD. STAR MICRONICS CO., LTD. Star House, Peregrine Business Park, Gomm Road, 536 Nanatsushinya, Shimizu-ku, Shizuoka, High Wycombe, Bucks, HP13 7DL, U.K. 424-0066 Japan Tel: (int+44)-1494-471111, Fax: (int+44)-1494-473333 Tel: (int+81)-54-347-0112, Fax: (int+81)-54-347-0409 STAR MICRONICS ASIA LTD.

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