Blackberry Bold 9700 User Manual page 214

User Guide
Custom contact list field data is not appearing on my computer
You can only synchronise the data in a custom contact list field with a text field in the email application on your computer. For example, you
cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronise it with the email application on your
computer, because the birthday field is a date field in the email application on your computer.
Some characters in calendar entries do not appear correctly after synchronisation
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not
support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For
more information, see the documentation for the operating system on your computer.
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software.
Maintaining an up-to-date back-up file on your computer might allow you to recover device data if your device is lost, stolen or corrupted by
an unforeseen issue.
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Synchronisation