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Related Manuals for HP 355385-001
Summary of Contents for HP 355385-001
- Page 1 Software Guide HP Notebook Series Document Part Number:355385-001 November 2003 This guide explains how to manage notebook power, use multimedia software, and update or restore system software. It also provides instructions for using the Setup and support utilities.
- Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
1 Power Selecting a Power Source......1–1 Standby, Hibernation and Shutdown ....1–2 Standby . - Page 4 (Select Models) ....... . 3–2 HP Image Zone (Select Models) ....3–4 InterVideo Home Theater (Select Models) .
- Page 5 Playing Audio and Video CDs with Windows Media Player ........3–6 Playing CDs.
- Page 6 Contents Repairing or Reinstalling the Operating System ..4–13 Repairing the Operating System ....4–14 About Operating System Reinstallation ..4–15 Backing Up Your Data .
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Page 7: Power
External power, such as an AC adapter or optional HP Notebook Expansion Base. External power, such as an AC adapter or optional HP Notebook Expansion Base. For more details, refer to the “Battery Packs” chapter in the Hardware Guide on this CD. -
Page 8: Standby, Hibernation And Shutdown
Power Standby, Hibernation and Shutdown This section describes Standby, Hibernation, and shutdown, and explains when to implement them. Standby and Hibernation are energy-saving features that can be initiated by you or by the system. The amount of time a battery pack can hold a charge to support Standby or Hibernation varies by notebook configuration and the condition of the battery pack. -
Page 9: Shutdown
Ä CAUTION: To prevent loss of data during a low-battery condition, do not disable Hibernation when the battery pack is in a low-battery condition. Ä CAUTION: If Hibernation is disabled, the system does not automatically save your system memory when the notebook reaches a critical low-battery condition. -
Page 10: Choosing Standby, Hibernation Or Shutdown
Power Choosing Standby, Hibernation or Shutdown Your choice of Standby, Hibernation, or shutdown will depend on how you work. The amount of time a battery pack can support Standby or Hibernation or hold a charge varies by notebook configuration and the condition of the battery pack. A fully charged new battery pack can typically support Standby for up to 48 hours and Hibernation for several weeks. -
Page 11: When Using Infrared Or Drive Media
When Using Infrared or Drive Media Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. Standby and Hibernation interfere with the use of infrared communication and drive media. -
Page 12: Identifying Power Controls And Indicators
Power Identifying Power Controls and Indicators In this guide, the function keys are capitalized ( function keys on your keyboard may be lowercase ( 1 Power button 2 Power/Standby light hotkey (to initiate Standby) Fn+F5 Identifying power controls and indicators 1–6 ). - Page 13 Power Identifying power controls and indicators Software Guide 1–7...
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Page 14: Using The Default Power Settings
Power Using the Default Power Settings The following tables describe the default power settings on the notebook. You can change many of these settings according to your preferences. If you want to change the default settings, see “Setting Power Preferences” Turning the Notebook or Display On or Off Task Procedure... -
Page 15: Initiating Or Resuming From Hibernation
Initiating or Resuming from Hibernation Task Procedure User-initiated With the notebook on: Hibernation. -or- System-initiated If the notebook is running on Hibernation external power, the system will (with Hibernation not initiate Hibernation. enabled). If the notebook is running on battery power, the system initiates Hibernation: Resume from Press the power button. -
Page 16: Initiating Or Resuming From Standby
Power Initiating or Resuming from Standby Task Procedure User-initiated With the notebook on: Standby. System-initiated If the notebook is running on Standby. external power, the system will not initiate Standby. If the notebook is running on battery power, the system will initiate Standby after 10 minutes of notebook inactivity. -
Page 17: Setting Power Preferences
Setting Power Preferences Many of the default power settings, such as timeouts, alarms, and power button settings, can be changed in the Power Options window. For example, you can set an audio alert to warn you when the battery reaches a low-power condition. On some notebook models, processor performance can also be managed in the Power Options window. -
Page 18: Setting Or Changing A Power Scheme
Power Setting or Changing a Power Scheme The Power Schemes tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or AC power. You can also set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval (timeout) that you specify. -
Page 19: Processor Performance Controls
Processor Performance Controls Windows XP Home and Windows XP Professional provide unique software that allows the user to control processor performance. The CPU (central processing unit) speed can be set for optimal performance or for optimal power conservation. For example, the software can be set to trigger an automatic change in processor speed when the power source changes between AC power and battery power, or when notebook use changes between active and idle. - Page 20 When you choose a Power Scheme, you are setting the AC power and battery power modes shown in the following table. No other user intervention is required to control the performance of your notebook processor. Power Scheme Home/Office Desk Portable/Laptop Presentation Always On Minimal Power Management Max Battery 1–14...
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Page 21: Security
Security This chapter describes some of the security features that may be provided on your notebook. For information about Windows XP Home or Windows XP Professional security features, refer to your operating system documentation. Software Guide 2–1... -
Page 22: Security Features Quick Reference
Security Security Features Quick Reference To Protect Against This Risk Unauthorized use of the notebook Unauthorized access to the Setup utility Unauthorized access to the processor serial number and other system identification information Software viruses Unauthorized removal of the notebook Your notebook also has a DriveLock security feature. -
Page 23: About Passwords
For example, a device disabled in Setup cannot be enabled in Windows. Also, you must use an HP password at an HP password prompt and a Windows password at a Windows password prompt. For... -
Page 24: About Quicklock (Fn+F6)
An Administrator password and a Windows Administrator password are not interchangeable. However, the same word or series of letters, numerals, or slashes used for an HP password can also be used for another HP password or as a Windows password, with these considerations: HP passwords can be any combination of up to 32 letters and numbers and are not case sensitive. -
Page 25: About Power-On Passwords
About Power-On Passwords A power-on password prevents unauthorized use of the notebook. After being set, a power-on password must be entered each time the notebook is turned on or restarted, or when the notebook resumes from Hibernation. A power-on password: Does not display as it is set, entered, changed, or deleted. - Page 26 Security 6. When you are prompted to continue, press 7. To save your preferences and exit the Setup utility: a. Press b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Changing a Power-On Password To change a power-on password: 1.
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Page 27: Entering Power-On Passwords
Deleting a Power-On Password To delete a power-on password: 1. Open the Setup utility by pressing <F10> to enter setup” prompt is displayed in the lower left corner of the screen. 2. Select Security from the menu bar. (To select a menu, use the arrow keys.) 3. -
Page 28: About Administrator Passwords
Security About Administrator Passwords An Administrator password protects the configuration settings and system identification information in the Setup utility. After it is set, this password must be entered to access Setup. An Administrator password: Is not interchangeable with a Windows Administrator password, although both can use the same word or series of letters, numbers, or slashes. - Page 29 5. Type the password in the New Password field, and then press enter. 6. Type the password in the Confirm New Password field, and then press 7. When you are prompted to continue, press 8. To save your preferences and exit the Setup utility: a.
- Page 30 Security 8. When you are prompted to continue, press 9. To save your preferences and exit the Setup utility: a. Press b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Your preferences are set as you exit Setup and are in effect when the notebook restarts.
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Page 31: Entering Administrator Passwords
Entering Administrator Passwords At the Setup prompt, type your password (using the same type of keys you used to set the password), and then press 3 unsuccessful attempts to enter the Administrator password, you must restart the notebook to try again. Using Other Device Security The Device Security feature also allows a user or administrator to set the system startup preferences by enabling or disabling... -
Page 32: Protecting System Information
Security Protecting System Information Using System Information System Information options allow you to: Display or enter the notebook serial number, asset tag, and ownership tag. Display a battery pack serial number. Setting System Information Options 1. Open the Setup utility by turning on (not restarting) the notebook. -
Page 33: Protecting Your Notebook
Security Protecting Your Notebook When you use your notebook to access a network or the Internet, you expose the notebook to security and privacy threats in the form of viruses, worms, and hackers. These security and privacy occurrences can potentially disable the notebook operating system, software applications, and personal files. -
Page 34: Using Security Software Measures
Security Using Security Software Measures HP recommends that you follow these three protective security software measures to improve your notebook security and to reduce the severity of security access threats. Step Use this Security Measure Install antivirus software before connecting to the Internet or a network. -
Page 35: Connecting An Optional Security Cable
Connecting an Optional Security Cable The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. Refer to the illustration that is the closest match to your notebook. To install an optional security cable: 1. - Page 36 Security Connecting the optional security cable 2–16 Software Guide...
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Page 37: Multimedia
Using CDs and DVDs This chapter provides general instructions for using select multimedia hotkeys and Quick Launch buttons, playing CDs and DVDs, and using multimedia software. Multimedia software applications included with your notebook vary by model. Protecting Playback Ä CAUTION: To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. -
Page 38: Observing The Copyright Warning
Multimedia Observing the Copyright Warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. This notebook should not be used for such purposes. Using Hotkeys and Quick Launch Buttons (Select Models) In this guide, the function keys are capitalized ( function keys on your keyboard may be lowercase (... - Page 39 Select notebook models have 2 multimedia Quick Launch buttons—the Picture button and the Media button—to access default software applications. To access the default photo and imaging software application, press the Picture button 2. This opens the My Pictures folder on your screen, and then launches the default photo and imaging software application.
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Page 40: Hp Image Zone (Select Models)
Only select models have this software. To launch HP Image Zone, press the Picture button. This will access the My Pictures folder and then launch HP Image Zone. Refer to the HP Image Zone online Help for feature descriptions and detailed user instructions. -
Page 41: Intervideo Home Theater (Select Models)
InterVideo Home Theater (Select Models) InterVideo Home Theater is a multimedia software application. The application records and plays digital media content: audio CDs, MP3s, pictures, video clips, DVDs, and VCDs. Only select models have this software. To launch InterVideo Home Theater, press the Media button. Refer to the Home Theater online Help for feature descriptions and detailed user instructions. -
Page 42: Playing Audio And Video Cds With Windows Media
In addition to the instructions in the WinDVD Player Help file, the following tips may be useful: If the notebook is docked in an optional HP Notebook Expansion Base, dock or undock the notebook before starting a DVD (not while playing a DVD). -
Page 43: Playing Dvds Or Video Cds
If the DVD displays a “Playback Of Content From This Region Is Not Permitted” error message, change the region setting as described in the next section, and then restart the DVD. For more information about using WinDVD, select Help on the WinDVD menu bar. -
Page 44: Changing Region Settings
Multimedia Changing Region Settings To change the region setting on drive media: 1. Insert the DVD into the optical drive. 2. If the WinDVD window does not open after a short pause, select Start > All Programs > InterVideo WinDVD > InterVideo WinDVD. -
Page 45: Preparing To Use Intervideo Windvd Creator
DVD. The write process is sensitive to vibration. Choosing Recording Media HP recommends using high-quality media that correspond to the maximum speed of the optical drive. The notebook can write or copy to DVDs that provide one-time, non-erasable recording (DVD+R) or to DVDs that provide erasable recording (DVD+RW). -
Page 46: Creating Dvds And Video Cds
Multimedia Creating DVDs and Video CDs To open InterVideo WinDVD Creator: » Select Start > All Programs > InterVideo > WinDVD Creator. For instructions on creating DVDs and video CDs, select Help on the WinDVD Creator menu bar. Sonic RecordNow! Sonic RecordNow! can be used to create backups of data or audio CDs or DVDs, transfer audio files from CDs to a hard drive, and create personalized audio CDs. -
Page 47: Software Updates And Restorations
Prepare for a ROM (read-only memory) update by identifying the ROM version currently installed on the notebook. 2. Access the updates at the HP Web site. 3. Download and install the updates. The notebook ROM stores the BIOS (basic input-output system). -
Page 48: Accessing Notebook Product Information
Software Updates and Restorations Accessing Notebook Product Information To access the updates for your notebook, you will need the following information: The product category is Notebook. The product family name and series number are printed on the display bezel. The product name, product number, and serial number are provided on the Service Tag label on the bottom of unit. -
Page 49: Downloading And Installing Software Updates
Downloading and Installing Software Updates Most software at the HP Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed file called a RomPaq. Other ROM updates may be provided as a CPQFlash SoftPaq. -
Page 50: Downloading And Installing Rom Updates
Software Updates and Restorations Downloading and Installing ROM Updates Ä CAUTION: To prevent serious damage to the notebook or an unsuccessful installation, download and install a ROM update only while the notebook is connected to reliable external power. (Do not download or install a ROM update while the notebook is docked or running on battery power.) During the download and installation: Do not unplug the notebook from the electrical outlet. - Page 51 Downloading ROM Update To download a ROM update: 1. Access the page at the HP Web site that provides software for your notebook: Select Start > Help and Support, and then select a software update link. -or- Visit the HP Web site at: http://www.hp.com/support...
- Page 52 Software Updates and Restorations Installing ROM Update ROM installation procedures vary. To install a ROM update, follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed: 1. Open Windows Explorer by selecting Start > All Programs > Accessories >...
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Page 53: Downloading And Installing Other Software
Downloading and Installing Other Software To update software other than a ROM update: 1. Access the page at the HP Web site that provides software for your notebook: Select Start > Help and Support, and then select a software update link. -
Page 54: Recovery Procedures
8. To complete the installation, follow the instructions on the screen. After a message on the screen reports a successful installation, you can delete the downloaded file from the HP folder. Recovery Procedures Ä CAUTION: To prevent loss of notebook functionality, perform the procedures described in this section only while the notebook is connected to reliable external power through the AC adapter. -
Page 55: Before You Begin
Before You Begin HP recommends that you try to restore your system by using the System Restore utility before you consider repairing or reinstalling your operating system. Perform the following restore procedures in the order presented. Step Description Return the notebook to a system restore point. -
Page 56: Using The System Restore Utility
Setting additional restore points manually provides additional protection for your system files and settings. HP recommends that you manually set restore points: Before you add or extensively modify software or hardware. -
Page 57: Repairing Or Reinstalling Drivers
Repairing or Reinstalling Drivers All drivers required for notebook functionality can be reinstalled from the Driver Recovery CD included with your notebook. If you have not reinstalled your operating system, these drivers can also be reinstalled from your hard drive. The driver reinstallation process repairs or replaces most corrupted drivers and reinstalls most deleted drivers. -
Page 58: Repairing Or Reinstalling Applications
Software Updates and Restorations Repairing or Reinstalling Applications All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Driver Recovery CD. If you have not reinstalled your operating system, some applications preloaded on your notebook, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive. -
Page 59: Reinstalling Applications From The Driver
Reinstalling Applications from the Driver Recovery CD To reinstall a preloaded or preinstalled application from the Driver Recovery CD : » While running Windows, insert the CD into the optical drive, and then follow the instructions on the screen. (When you are prompted to select the applications you want to reinstall, select or clear the appropriate check boxes.) If the CD does not open within several seconds, select Start >... -
Page 60: Repairing The Operating System
Software Updates and Restorations Repairing the Operating System To repair the operating system without deleting your personal data: 1. Insert the Operating System Recovery CD (included with the notebook) into the optical drive. 2. Turn off the notebook using the standard Windows shutdown procedure. -
Page 61: About Operating System Reinstallation
About Operating System Reinstallation If you could not solve the problem by repairing the operating system as described in the previous section, it might be necessary to reinstall the operating system. Backing Up Your Data Ä CAUTION: Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation procedure described in this section. -
Page 62: Reinstalling The Operating System
Software Updates and Restorations The shortcuts on a desktop are often stored in C:\ Documents and Settings\ (Your User Account)\ Desktop. If you have customized the settings in a window, toolbar, or menu bar, you might want to take a screen shot of that element. - Page 63 3. Turn on the notebook by briefly pressing the power button. If the Operating System Recovery CD does not open after several minutes, the boot order settings on your notebook might have been changed from the default settings. For information about changing boot order settings, refer to the Boot Menu in the“Configuring Your Notebook”...
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Page 64: Updating Reinstalled Software
RecordNow!, InterVideo WinDVD, or InterVideo WinDVD Creator, refer to Updating Reinstalled Software HP strongly recommends that you update all reinstalled software. Depending on the settings you used on your former configuration, some software might have been automatically updated without your knowledge. Use the following update procedures as soon as your notebook is connected to the Internet. -
Page 65: Installing A Retail Version Of An Operating System
Ä CAUTION: Replacing an operating system enhanced by HP with a retail version of an operating system will result in the loss of all HP enhancements. In some cases, the loss of these enhancements might result in an unresponsive system or the loss of complete USB support. -
Page 66: Navigating And Selecting In The Setup Utility
Software Updates and Restorations Navigating and Selecting in the Setup Utility Because the Setup utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. To navigate, use the up and down arrow keys or To select an item, use the arrow keys to select the item, and then press To close a display but remain in the Setup utility, press... -
Page 67: Main Menu
The following tables describe BIOS settings for the BIOS version at publication. If your BIOS is a different version, some settings may differ from those shown. Main Menu Setting Description BIOS Revision Shows the current BIOS version. System Time Sets the time using 24-hour format. -
Page 68: Boot Menu
Software Updates and Restorations Boot Menu Setting 1. Floppy Diskette Devices 2. CD-ROM 3. +Hard Drive 4. Network Adapter Exit Menu Setting Exit Saving Changes Exit Discarding Changes Load Setup Defaults 4–22 Description Shows the order of boot devices. Move the entries to change the order. -
Page 69: Restoring Setup Utility Default Settings
Support Center feature that you need. The Help and Support Center provides a comprehensive online resource tool for contacting an HP support specialist, for downloading the latest software driver updates and product information, and for learning more about using and maintaining your notebook. - Page 70 Norton AntiVirus software. Undo changes to your notebook with System Restore. Improve performance of your hard drive and battery pack. Contact an HP support specialist or use Remote Assistance to get additional help. Download the latest drivers, utilities, software updates, and product documentation for your notebook.
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Page 71: Using Support Telephone Numbers
HP. To obtain a list of worldwide customer support telephone numbers or to locate the HP office near you, use one of the following methods: Select Start > Help and Support. -
Page 72: Preparing To Call Technical Support
Software Updates and Restorations Preparing to Call Technical Support To provide the fastest possible resolution of your problem, have the notebook and the following information available when you call: Product name, serial number, and product number are provided on Service Tag label affixed to the bottom of the notebook. - Page 73 AC power devices that supply 1–1 using Hibernation with 1–9 using Standby with 1–10 Administrator password changing 2–8 2–9 deleting 2–8 2–9 entering 2–11 features 2–8 setting 2–8 2–9 applications. See software; software updates audio CDs, playing 3–6 backup procedures 4–15 System Restore 4–10 when to do 4–15 battery pack...
- Page 74 Index emergency shutdown steps 1–10 End User License Agreement, operating system repair 4–14 key, in hotkeys 3–2 function keys 3–2 Hibernation changing configuration during 1–2 default settings 1–9 defined 1–2 initiating 1–9 interfering with drive media 3–1 with infrared or drive media 1–5 setting preferences 1–11 when to use 1–2...
- Page 75 power schemes 1–12 power-on passwords 1–12 setting preferences 1–11 shutting down notebook 1–8 turning on notebook 1–8 power settings, default 1–8 power, AC vs battery 4–8 power/Standby light 1–6 power-on password about 2–4 combining with other passwords 2–3 defined 2–5 setting, changing, deleting 2–5 Quick Launch buttons assigning 3–5...
- Page 76 Index Software Setup reinstalling applications 4–12 reinstalling drivers 4–11 software updates downloading and installing 4–4 4–7 obtaining 4–3 preparing for 4–1 Standby default settings 1–10 defined 1–2 interfering with infrared or drive media 1–5 3–1 setting preferences 1–11 when to use 1–2 system information, using 2–12 System Restore 4–10 technical support 2–3...