BenQ XL Series User Manual
BenQ XL Series User Manual

BenQ XL Series User Manual

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Summary of Contents for BenQ XL Series

  • Page 1 XL Series User Manual...
  • Page 2: Copyright

    Copyright Copyright © 2013 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
  • Page 4: Table Of Contents

    Viewing angle adjustment ........................21 Using the monitor wall mounting kit ....................22 Getting the most from your BenQ monitor ..............23 How to install the monitor on a new computer ................24 How to upgrade the monitor on an existing computer ..............25 How to install on Windows 8 system (selected models only) .............
  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide...
  • Page 6 USB Cable Video Cable: D-Sub Video Cable: DVI-D Dual Link Video Cable: HDMI (Optional accessory, sold separately) Video Cable: DP (Optional accessory, sold separately) NVIDIA 3D Vision Kit (XL2420TX only) Protective cover Headphone hook (Pre-installed, can be removed) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.
  • Page 7: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Infrared (IR) sensor (XL2420TX only) 2. Control buttons 3. Power button 4. Infrared (IR) emitter indicator Back view 5. AC Power Input jack 6. Cable management hole 7. Kensington lock slot 8. Headphone hook 9.
  • Page 8 10. S Switch socket 11. DisplayPort socket 12. D-Sub socket 13. DVI-D socket 14. HDMI socket x 2 15. USB port (upstream; connecting to the PC) 16. USB port (downstream; connecting to USB devices) 17. Headphone jack 18. USB port x 2 (downstream; connecting to USB devices) 19.
  • Page 9: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 10 Turn the stand counterclockwise to align the arrow at the end of the stand with the one on the monitor base ( ). Raise the thumbscrew lid ( and tighten the thumbscrew as illustrated ( Then push the lid back. Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 11 XL2720 Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( ). Then push the lid back. Orient and align the stand arm with the monitor ), push them together until they click and lock into place ( Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 12 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
  • Page 13 To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. If there is more than one video transmission method available to you, you might want to take the picture quality of each video cable into consideration before making the connection.
  • Page 14 5. Connect the S Switch to the monitor. Connect the S Switch to the S Switch socket found on the back of the monitor. And place the S Switch next to your monitor base. You can place the S Switch either on the left or on the right of the monitor base.
  • Page 15 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 23 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
  • Page 16: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 17 Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK ). And then detach the base from the stand (For XL2720) XL2720 Raise the thumbscrew lid ( ) and release the thumbscrew as illustrated ( Turn the stand counterclockwise until you cannot XL2720 go further.
  • Page 18 And then detach the base from the stand. XL2720 You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware...
  • Page 19: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
  • Page 20: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
  • Page 21: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to + 20° monitor tilt, 70° (left and right total) monitor swivel, and 130 mm monitor height. 130 mm (For XL2720) You may position the screen to the desired angle with -5°...
  • Page 22: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm.
  • Page 23: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
  • Page 24: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
  • Page 25: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 26: How To Install On Windows 8 System (Selected Models Only)

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 27: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 28: How To Watch 3D Content On Your Monitor

    Brightness (during 2D playback) / NVIDIA® 3D LightBoost™ (during 3D LightBoost playback) on page 42 for more information. IR sensor is embedded in the front bezel of your XL2420TX and is not visible to you. Getting the most from your BenQ monitor...
  • Page 29 • Watching 3D content for a long period of time may increase health risks. For small children, the elderly, the pregnant women or people who have high blood pressure or other health concerns, consult a doctor before watching 3D content. Getting the most from your BenQ monitor...
  • Page 30: How To Adjust Your Monitor

    How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off.
  • Page 31: The S Switch

    • Press and hold for 5 seconds to save the customized display settings Gamer 3 S Switch is designed for BenQ LCD Monitor XL20 series exclusively. Do not connect it to other devices with USB ports. How to adjust your monitor...
  • Page 32: Basic Menu Operation

    Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. Blur Reduction Picture Mode Display Mode Menu Exit Blur Reduction Picture Mode Display Mode Menu Exit 1. Press any of the control keys. Alternatively, press the wheel or the return button on the S Switch.
  • Page 33 CD is an alternative to control the display. The Display Pilot main functions include: • Control of the OSD menus. • Access to more game modes through Game Mode Loader. For more information, visit http://www.BenQ.com and download the Help file. Display Pilot How to adjust your monitor...
  • Page 34: Initial Setup For Playing Games

    Initial setup for playing games You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. The highest refresh rate supported by XL2420TX/XL2720T is 120 Hz. 1. Set the screen refresh rate to (144 Hz).
  • Page 35 Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details. b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz.
  • Page 36: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
  • Page 37: Downloading More Game Modes Using Game Mode Loader

    Alternatively, press one of the game mode buttons (depending on your settings in Step 2) on S Switch to switch to the desired game mode quickly. BenQ offers more optimized game modes on the website. If you prefer to use these settings, refer to Downloading more game modes using Game Mode Loader on page...
  • Page 38: Adjusting Display Mode

    3. Click to check for new game modes. Check Now 4. To apply the downloaded game modes, select one from the drop-down list in , and Tools click Apply Internet connection is required for this operation. Adjusting display mode To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size, you can adjust the display mode on the monitor.
  • Page 39: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu.
  • Page 40: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
  • Page 41 Item Function Range Adjusts the pixel clock phase timing to synchronize 0 to 63 Phase with the analog input video signal. See also: Picture optimization on page Not applicable to a digital input signal. Navigating the main menu...
  • Page 42: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Photo Display Brightness...
  • Page 43 Item Function Range Brings out the dark shades by increasing the brightness 0 ~ 20 Black eQualizer without changing those of the light shades. If the image is too bright or barely contains any dark shades, adjusting the value of may not show much Black eQualizer change to the image.
  • Page 44 Item Function Range Adjusts the image processing to diminish input lag. You can • Instant Mode have a real-time experience while playing games. • To optimize the picture quality, disable if the Instant Mode source is interlaced video. To check the resolution of the video source, go to on the monitor.
  • Page 45: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: FPS1 Display Picture Mode...
  • Page 46 Item Function Range For playing FPS (First Person Shooting) FPS1 games. FPS2 For playing RTS (Real-time strategy) games. Applies customized display settings. Gamer1 Gamer2 For details on setting up a game mode, see Gamer3 Setting up your own game mode on page Displays the preview of screen images under the selected •...
  • Page 47 Item Function Range Displays the input image as if on a 19" 19" (5:4) (XL2720 monitor of 5:4 aspect ratio. only) Displays the input image as if on a 19"W 19"W (16:10) monitor of 16:10 aspect ratio. Displays the input image as if on a 21.5" 21.5"...
  • Page 48 Item Function Range Selects an appropriate format to play 3D content. • HDMI 3D Format • FramePacked (XL2420TX Contact your 3D content provider for the correct playback • Side-by-Side only) format. • Top Bottom Determines the range of color scales. Select an option that •...
  • Page 49: Save Settings Menu

    Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: RTS Display Gamer 1...
  • Page 50: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Volume...
  • Page 51: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard D-Sub Display...
  • Page 52 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 53 Item Function Range Sets the function to be accessed by custom key 1. • Picture mode Custom Key • Display Mode • Sets the function to be accessed by custom key 2. Custom Key Smart Scaling • Brightness Sets the function to be accessed by custom key 3. Custom Key •...
  • Page 54 Item Function Range Displays the current monitor property settings. • Information Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Resets all mode, color and geometry settings to the factory • Reset All default values. •...
  • Page 55: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default , which is designed for FPS games. If you prefer other Picture Mode FPS1 picture modes, go to and change setting in Picture Advanced Picture Mode •...
  • Page 56 No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message on the screen, this Out of Range means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode.
  • Page 57: Need More Help

    • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

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Xl2720

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