BenQ XL Series User Manual
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BenQ XL Series User Manual

BenQ XL Series User Manual

Monitor for e-sports
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Summary of Contents for BenQ XL Series

  • Page 1 XL Series User Manual...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Product Support

    BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Table Of Contents

    Table of Contents Copyright ..........................2 Product support ........................3 Safety precautions ......................6 Power safety ............................6 Installation............................7 Operation ............................. 7 Safety notice for remote control (applicable if a remote control is provided)........ 8 Battery safety notice (applicable if a remote control is provided) ..........8 Care and cleaning ..........................
  • Page 5 Mode menu ............................44 Color menu ............................46 Picture menu ............................. 48 Save menu ............................50 Display menu ............................. 52 Custom menu ............................ 55 System menu ............................ 57 Troubleshooting ........................ 61 Frequently asked questions (FAQ) ....................61 2023/11/17 XL25X-EM-V0...

  • Page 6: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 7: Installation

    • Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not use the power adapter while it is inside a carrying case. •...

  • Page 8: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 9: Care And Cleaning

    • Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use. • There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.

  • Page 10: Servicing

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from ZOWIE.BenQ.com for more support. Official Website...
  • Page 11 • Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area. Failure to do so may cause product breakdown and the user will have the pay the repairing costs.

  • Page 12: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
  • Page 13 S Switch To find the compatible models, visit ZOWIE.BenQ.com for information on XS250. Shields (Shading hood) To find the compatible models, visit ZOWIE.BenQ.com for information on XH250. Power Cord (Supplied item may differ by model or region.) Video Cable: DP Video Cable: HDMI •...

  • Page 14: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Keyboard alignment Back view 2. Headphone hook 3. AC power input jack 4. Kensington lock slot 5. Power button 6. 5-way controller 7. Input key 8. Cable management 9. Headphone jack 10. S Switch socket 11.

  • Page 15: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 18. Headphone PC / Notebook...

  • Page 16: Installation

    Installation • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 17 Raise the thumbscrew lids and tighten the thumbscrews as illustrated. Then push the lids back. Adjust the bottom of the VESA plate so the stand could be installed easily to the monitor later. Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
  • Page 18 You might want to adjust the monitor stand height. See Adjusting the monitor height on page for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2.Connect the video cable. When making cable connections, hold the monitor to keep it stable.
  • Page 19 3.Connect the S Switch to the monitor. Connect the S Switch to the S Switch socket found on the back of the monitor. If you are not connecting an S Switch to access the game modes stored on it, sync the data between the monitor and the S Switch when you are prompted to.
  • Page 20 7.Organize the cables. Allow enough cable length while cabling to avoid loose connection and to save the pins or socket connectors from being bent or broken. 8.Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on.
  • Page 21 9.Read the setting change notice. The default settings (enabled ECO Setting) with dimmed colors are mandatory settings to keep low power consumption and meet the international energy standards, which limit the display performance as a result. To utilize your monitor, select CONFIRM to change the settings. Note that any change to the default display settings may consume more power.

  • Page 22: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying Release button...
  • Page 23 And then detach the base from the stand.

  • Page 24: Viewing Angle Adjustment

    Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. You can adjust the monitor height, tilt, or swivel angle as desired after the hoods are installed.
  • Page 25 Tilting the monitor Tilt the monitor gently and carefully, Do not hit the monitor stand. Excessive force is prohibited. Avoid placing your hand on the top of the stand when you tilt the monitor. Swiveling the monitor 1. Turn the monitor to the left or right as desired. 2.

  • Page 26: Installing The Shields (Shading Hood, Optional Steps)

    Do not use excessive force when installing Shields to avoid possible damage. For models that did not come with shading hoods, you can purchase them separately. Visit ZOWIE.BenQ.com for the availability of XH250. How to install Shields...
  • Page 27 3.Attach the Shields to the monitor. Two shading hoods are not identical. The logo should be facing outward on the upper section. Attaching the hoods by aligning the hooks to the holes on both sides of the monitor. Once the hooks are aligned properly, hold the bottom of the monitor as illustrated to keep it stable, and slide down the hood and the hooks will be locked into place.
  • Page 28 Uninstalling the Shields Please remove the hoods before moving the monitor to different places. 1. Detach the Shields. Hold the top of the monitor as illustrated to keep it stable. Lift the hoods upward and detach them carefully. 2.Insert the rubbers back into the holes.

  • Page 29: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 30: Upgrading The Monitor Driver

    The LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 31 > Advanced display. Check your monitor under Display information. Click Display adapter properties, and then click the Monitor tab and the Properties button to check whether the Driver Provider has been updated to BenQ. How to install on Windows 10 system 1.

  • Page 32: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Power key Turns the power on or off. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 34 for more information.
  • Page 33 • S Switch is designed for specific models exclusively. Do not connect it to other devices with USB ports. To find the compatible models, visit ZOWIE.BenQ.com for information on XS250. • If you are not connecting an S Switch to access the game modes stored on it, sync the data between the monitor and the S Switch when you are prompted to.

  • Page 34: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Left Right Down...

  • Page 35: Working With The Quick Menu

    All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Mode: FPS1 240 Hz Menu...
  • Page 36 • Go to Menu and press to access the main menu. Mode: FPS1 240 Hz Menu Mode DyAc 2 Black eQualizer Color Vibrance Close Item Description System Displays current system information, including resolution information (selected models only), refresh rate, and picture mode. Main menu Accesses the main menu.

  • Page 37: Adjusting Display Mode

    5. After the setting is done, press to return to Quick Menu to save properly. Mode: FPS1 240 Hz Mode Quick Menu 1 Menu None S Switch Key Color 2 Mode Mode Picture 3 Black eQualizer DyAc 2 Save 4 None Black eQualizer Display 5 Color Vibrance...

  • Page 38: Setting Up Your Own Game Mode

    Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games. To better suit your needs, you can change and save the related display settings, and switch to your own game mode easily. •...

  • Page 39: Adjusting Dynamic Accuracy (Dyac 2)

    Reset Mode on page 60 Reset All on page 60 for more information. Alternatively, download XL Setting to Share™ from ZOWIE.BenQ.com to share game mode settings with compatible monitors easily. See Product support on page 3 for the access to the software and its user guide.

  • Page 40: Activating Variable Refresh Rate (Vrr)

    Activating variable refresh rate (VRR) Your monitor supports variable refresh rate (VRR) technology that helps eliminate screen tearing, stuttering, and juddering during gaming. 1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit the website of your GPU manufacturer. 2.
  • Page 41 refresh rate. And then click Apply and Yes to confirm the change. Available options may vary depending on the purchased model. 2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to the same rate just set from the Windows OS in the previous step.
  • Page 42 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information. If the featured maximum refresh rate is not available on your menus, check the following: • make sure the HDMI cable or DisplayPort cable is properly connected to your computer and the monitor. •...

  • Page 43: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 34 for details.

  • Page 44: Mode Menu

    Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 45 Item Function Range Mode Select a picture mode that best suits the type of images shown on the screen. The default picture mode is FPS1 (for FPS games). Change the setting if needed. The picture modes are not selectable when ECO Setting under System is enabled.

  • Page 46: Color Menu

    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Color Provides different sets of color settings. Once applied, you • 0 ~ 20 Vibrance can adjust some of the color settings in the corresponding • Advanced menus. Define Use the slider to adjust the overall color setting and tone. Go to Advanced Define to fine-tune the saturation of the 6 main colors.

  • Page 48: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range Improves the gray level response time of the LCD panel. • Premium • High Once changed and saved, the setting takes effect immediately and • Customize applies to all modes. • OFF...

  • Page 50: Save Menu

    Save menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range Sync S Decides if you want to always sync the game modes • ON Switch (Gamer1 / Gamer2 / Gamer3) between the monitor and • OFF S Switch. The display settings adjusted on the monitor will not be saved to S Switch automatically unless they are allowed to.

  • Page 52: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 53 Item Function Range Display This feature is provided to allow aspect ratios other than 16:9 Mode to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Mode, different Display Mode option is pre-set.
  • Page 54 Item Function Range Scaling Adjusts the display size to best suit your needs. 0 ~ 100 Not available when the Display Mode is set to Full or Aspect. For other modes (except 1:1), each mode with its last scaling setting can be saved as quick access.

  • Page 55: Custom Menu

    Custom menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 56 Item Function Range Quick Menu Sets 2 to 4 settings that could be frequently adjusted from the • None Quick Menu. Do not choose the same item for 2 settings or • Mode choose None for more than 2 settings. See Customizing the •...

  • Page 57: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD (On Screen Display) icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 58 Item Function Range Headphone Volume Adjusts the audio volume. 0 ~ 100 Due to graphic limitation on some of the graphic cards, the headphone jack on the monitor may not output audio signal. To output audio signal in this case, please use the headphone jack on the Mute Mutes the volume.
  • Page 59 Item Function Range Information Displays the product information. • Model Name • Input • Optimum Resolution (best with the monitor) • Adaptive-Sync Other Settings EDID Sets the maximum screen refresh rate • 540Hz Settings available in the Windows and graphic card •...
  • Page 60 Item Function Range Reset Mode Resets the current or all picture modes. Current Resets the current picture mode. • YES Mode • NO (Applicable when Save > Sync S Switch is enabled) If the current mode is Gamer1 / Gamer2 / Gamer3, and an S Switch is connected to the monitor, the same mode on both the monitor and S Switch will be reset.

  • Page 61: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) If your problems remain after checking this manual, please contact your place of purchase or visit the local website from ZOWIE.BenQ.com for more support and local customer service. Official Website ZOWIE.BenQ.com > Support > FAQs or Download & FAQ > model name Imaging The image has a faulty coloration.
  • Page 62 The image is distorted, flashes or flickers. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted.
  • Page 63 Audio No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. •...

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