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Servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
Viewing angle adjustment ........................17 Using the monitor wall mounting kit ....................18 Getting the most from your BenQ monitor ..............19 How to install the monitor on a new computer ................20 How to upgrade the monitor on an existing computer ..............21 How to install on Windows 10 system (selected models only) ...........
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Need more help? ............................52...
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
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Video Cable: HDMI (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately. •...
Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. AC Power Input jack 4. Height release 5. Cable clip 6. D-Sub socket 7. DVI-D socket 8. HDMI socket 9. Kensington lock slot 10. Headphone jack •...
How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty.
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Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. Extend the stand to the maximum extended position. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor stand height. Adjusting the monitor height on page 14 more information.
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2. Connect the PC video cable. Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
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Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 19 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Adjusting the monitor height To extend the monitor stand to a higher position, press the lower part of the height release on the stand while holding the bottom of the monitor at the same time. And pull the stand and the monitor upward together to the desired height.
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• Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation. •...
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Click to launch the (if installed from the CD), and check Display Pilot Software Auto Pivot set the display to rotate with the monitor automatically.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to + 20° monitor tilt, 90° (left and right total) monitor swivel, and 130 mm monitor height. 130 mm How to assemble your monitor hardware...
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
• Watching 3D content for a long period of time may increase health risks. For small children, the elderly, the pregnant women or people who have high blood pressure or other health concerns, consult a doctor before watching 3D content. Getting the most from your BenQ monitor...
How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off.
Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
CD is an alternative to control the display. The Display Pilot main functions include: • Control of the OSD menus. • Access to more game modes through Game Mode Loader For more information, visit www.BenQ.com and download the Help file. Display Pilot How to adjust your monitor...
Initial setup for playing games You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. 1. Set the screen refresh rate to (144 Hz). 144 Hertz a. Right-click the desktop and select .
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b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz. Refer to the Help document that came with your game for details. To check if the screen refresh rate has been changed, select from the hotkey menu Menu on your monitor, and go to...
If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
Picture Mode settings will be applied all at once. BenQ offers more optimized game modes on the website. If you prefer to use these settings, refer to Downloading more game modes using Game Mode Loader on page Downloading more game modes using Game Mode Loader Instead of customizing your own display settings, you can download the game modes available on the BenQ website and apply the settings directly.
2. Adjust the value. • If one of the custom keys is preset for , you can press the custom key and adjust the value Smart Scaling directly. • Your display may become unstable temporarily when being resized. This is a normal phenomenon and should not be considered as manufacturing defect.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select to enter the main Menu menu.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Adjusts the pixel clock frequency timing to 0 to 100 Pixel Clock synchronize with the analog input video signal. See also: Picture optimization on page Not applicable to a digital input signal. Adjusts the pixel clock phase timing to synchronize 0 to 63 Phase with the analog input video signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Decreases the blue light emitted from the display to 0 ~ 10 Low Blue reduce the risk of blue light exposure to your eyes. Light The higher the value is, the more blue light has been decreased. Brings out the dark shades by increasing the brightness 0 ~ 20 Black...
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Item Function Range Improves the gray level response time of the LCD panel. • OFF • High • Premium Adjusts the image processing to diminish input lag. You can • Instant Mode have a real-time experience while playing games. • To optimize the picture quality, disable if the Instant Mode...
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range For saving electricity with low power consumption by providing minimum brightness for all running programs. For playing FPS (First Person Shooting) FPS1 games. FPS2 For playing RTS (Real-time strategy) games. Applies customized display settings. Gamer1 Gamer2 For details on setting up a game mode, see Gamer3 Setting up your own game mode on page Displays the preview of screen images under the selected...
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Item Function Range This feature is provided to allow aspect ratios other than Display Mode 16:9 to be displayed without geometric distortion. The options under will be different depending on Display Mode the input signal sources. Depending on your selection of , different Picture Mode Display...
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Item Function Range Determines the color space ( ) based on the Color Format detected video signal. You might need to manually set the if colors shown Color Format on the monitor screen do not display properly. If the input source is HDMI, color format is not selectable. In other words, is automatically set depending on the Color Format...
Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
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Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Picture mode • Display Mode Sets the function to be accessed by custom key 2. Custom Key • Smart Scaling • Brightness Sets the function to be accessed by custom key 3. Custom Key •...
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Item Function Range Resets all mode, color and geometry settings to the factory • Reset All default values. • Navigating the main menu...
Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default , which is designed for FPS games. If you prefer other Picture Mode FPS1 picture modes, go to and change setting in Picture Advanced Picture Mode •...
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No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message on the screen, this Out of Range means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode.
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• Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...