Repair - Mackie DL1608 Reference Manual

Mackie DL1608 Reference Guide V1.2
Noise / Hum
• Are all the connections good and sound? Make sure all of the connecting cables work and are
securely connected at both ends. Try the same source signal in another channel, set up exactly
like the suspect channel.
• Turn the input gains down one-by-one. If the offending noise disappears, it's either that input or
whatever is plugged into it. If you unplug the whatever-is-plugged-into-it and turn the input gain
back up and the noise is gone, it's from your whatever.
• Is phantom power required for the microphone?
• Sometimes it helps to plug all the audio equipment into the same AC circuit so they share a
common ground. Make it so.
• Has the band been together long?
No Interwebs
• Re-read "Chapter 4: DL1608 Hardware : Wireless Setup" [pages 22-25]. This section is very important
and reading it cover-to-cover is the best troubleshooting.
• Is your iPad connected to the correct wireless network? Go to iPad Settings > Wi-Fi and ensure that
it didn't hop onto to a different wireless network.
• Did you select the wireless DL1608 from the tools > devices screen?
• Are you running the latest and greatest master fader and DL1608 firmware. Go to the App Store
and check for an update as described on pages 27-28.
• Did you connect the Ethernet cable to the correct port on the router? Be sure to use the LAN port
and not the WAN port.
• Did you connect and then power on the Wi-Fi router BEFORE turning on the DL1608?
• Leave the Master Fader and then return by pressing the Home button on the iPad.
• Force quit the Master Fader app.
• Try another Ethernet cable.
• Try another Wi-Fi router.

Repair

For warranty service, refer to the warranty information on page 120.
Non-warranty service for Mackie products is available at a factory-authorized service center. To locate the
nearest service center, visit www.mackie.com, click "Support" and select "Locate a Service Center. " Service
for Mackie products living outside the United States can be obtained through local dealers or distributors.
If you do not have access to our website, you can call our Tech Support department at 1-800-898-3211,
Monday-Friday during normal business hours, Pacific Time, to explain the problem. Tech Support will tell
you where the nearest factory-authorized service center is located in your area.
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