LG 35G User Manual page 9

If you have not created a Google account on the phone or you forgot it, you
have to perform a Hard reset.
If you have forgotten PIN or Password: If you forgot your PIN or Password,
you need to do Hard reset.
Caution: If you perform a hard reset, all user applications and user data are
deleted.
5. Using the hard reset
If it does not restore to the original condition, use hard reset to initialise
your phone.
When the phone is turned off, press and hold the Home key + Volume
down key + Power key for over ten seconds. When the screen shows the LG
logo, release the Power key.
After the screen shows the hard reset screen, release the other keys.
Leave your phone for at least a minute while it performs the hard reset,
then your phone will be turned on.
Caution: If you perform a hard reset, all user applications and user data are
deleted. This cannot be reversed. Remember to back up any important data
before performing a hard reset.
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