Page 1: User Guide
User Guide HTC Snap™ www.sprint.com © 2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Page 2 Consejo Para encontrar esta guía para usuarios en español, por favor visita a www.sprint.com y haz clic en Support > Phones & Devices . To find this user guide in Spanish, please visit www.sprint.com and click Support > Phones &...
Page 3: Table Of Contents
Sprint Account Passwords ........
Page 4 Internet Explorer ..............33 Getting Started .
Page 5 Section 3: Sprint Service ........
Page 6 4B. Regulatory Notices ............157 Regulatory Agency Identifications .
Page 7: Introduction
User Guide Because of updates in the phone’s software, this user guide may not be the most current version for your phone. Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of Note the user guide.
Page 9: Section 1: Getting Started
Section 1 Getting Started...
Page 10: Setting Up Service
Setting up and activating your new phone is quick and easy. This section walks you through the necessary steps to set up your phone, activate your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.
Page 11 When you turn on your phone for the first time, the phone installs customization settings, and then restarts. If your phone is already activated, it will search for Sprint service and then enter standby mode. If your phone is not yet activated, see “Activating Your Phone” on page 4 for more information.
Page 12: Activating Your Phone
, your phone should be activated and ready to use. If you purchased your phone at a Sprint Store If you received your phone in the mail and it is for a new Sprint account or a new line of service , it is designed to activate automatically.
Page 13: Setting Up Your Voicemail
. (Click Need to register for access? to get started.) If you are not the account owner (if someone www.sprint.com else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com . Voicemail Password You will create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail“...
Page 14: Getting Help
Purchase accessories. Shop for the latest Sprint devices. View available Sprint service plans and options. Learn more about data services and other great products like Sprint Picture Mail, games, ringers, screen savers, and more. Reaching Sprint Customer Service You can reach Sprint Customer Service many different ways: From the Phone screen, press and then press the Talk key.
Page 15: Sprint Operator Services
To access Sprint Operator Services: From the Phone screen, press and then press the Talk key. For more information or to see the latest in products and services, visit us online at www.sprint.com . 1A. Setting Up Service...
Page 17: Section 2: Your Device
Section 2 Your Device...
Page 18: Device Basics
Turning the Phone On and Off (page 29) Device Software Upgrades – Updates to your device’s software may become available from time to time. Sprint will automatically upload critical updates to your device. You can also use the menu to check for and download updates.
Page 19: Your Device
Your Device Front Panel . Hear the caller and automated prompts. Earpiece Press to perform the command above the selection Left Softkey. Talk Key Press to answer an incoming call or display the Phone screen to place a call. During a call, press and hold to toggle the speakerphone on and off. (See “In-Call Options” on page 26 for details.) Press and hold to use Automatic Speech Recognition (ASR).
Page 20 Inner Circle™ Press to open the Inner Circle where you can send and receive email messages to selected contacts. (See “Using Inner Circle” on page 111 for details.) Press and hold to display the Message Center screen. This is similar to a standard keyboard on a computer. Use it to type messages or QWERTY Keyboard.
Page 21 Left, Rear, and Bottom Panels Volume Up Button . Press this button to increase the volume. Volume Down Button . Press this button to decrease the volume. Sync Connector/Earphone Jack . Connect the supplied USB cable to synchronize information or plug in the AC phone charger to recharge the battery.
Page 22: Accessories
Get Started Guide, Basics Guide, Set Up Your Email Guide, and Features Guide Features of Your Phone The HTC Snap™ is powerful, easy to use, and reliable, and it offers many features and service options. This list previews some of those features and provides page numbers where you can find out more:...
Page 23: Turning Your Device On And Off
• Watch your phone’s battery level indicator and charge the battery before it runs out of power. If you need to purchase extra batteries for your phone, Sprint-approved or HTC-approved batteries and accessories can be found at Sprint Stores or through HTC; or call 1-866-866-7509 to order. They’re also available at www.sprint.com .
Page 24: Installing And Removing The Battery
If the battery charge is critically low, the battery icon ( ) will be shown in the title bar. Always use a Sprint-approved or HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your battery. To charge the battery: Connect the USB connector of the phone charger to the sync connector on your phone.
Page 25: The Home Screen
Battery Saving Tips How long your battery power lasts depends on the battery type and how you use your phone. Try the following to help conserve battery life: On the Home panel, press Start (left softkey) > All Programs (left softkey) > Settings > Power > Power Management , and adjust the backlight brightness and time out, and display time out.
Page 26: Status Icons
Status Icons The following are some of the status icons that you may see on the phone. New text message Speakerphone on 1xRTT available New email message EVDO available New voicemail message New Live Messenger Lowercase text input message Roaming Uppercase text input, caps lock Voice call in progress Uppercase text input...
Page 27: Start Menu
Start Menu The Start menu, which can be opened from the lower left corner of the screen, gives you access to all the programs and settings of your Windows Mobile-powered phone. By default, the Recent Programs screen is shown when you press Start (left softkey). To see the available programs on your phone, press All Programs (left softkey) on the Recent Programs screen.
Page 28: Using The Getting Started Application
Quick List The Quick List offers convenient access to a list of functions, such as locking your phone and keypad, opening Comm Manager and Task Manager, and choosing a different profile. To access the Quick List Press and hold the End/Power key. Select the desired option and press Select (left softkey).
Page 29: Entering Text
Entering Text You can enter text, numbers, and symbols using the QWERTY keyboard. When you select a field that requires entering text or numbers, the phone automatically selects the appropriate input mode. The status indicator on the top-right side of the display screen indicates the input mode that you are currently using. Lowercase text input Uppercase text input, caps lock Uppercase text input...
Page 30 Note You can choose a different XT9 language (if available) by selecting Language on the text input options menu, and then choosing the language you want. While typing, words will appear in a menu on the screen. Use the navigation key up or down to choose the word you want to insert, and then press the Enter key. To add custom words to the XT9 My Words list Save words that you often use but are not in the English dictionary into the XT9 My Words list.
Page 31: The Phone Screen
Using Numeric mode If a text box permits a numeric entry only, such as a phone number, the input mode automatically defaults to Numeric mode. However, if you need to enter numbers within a line of text, change to Numeric mode, and then change back to abc or XT9 mode to finish entering the text.
Page 32: Displaying Your Phone Number
Displaying Your Phone Number Press the Talk key to display the Phone screen. Press Menu (right softkey) > My Phone Number . (Your phone number and account information will be displayed.) To view information about your phone, press Menu (right softkey) > Device Information on the Phone screen. Making a Call Placing a call from your phone is as easy as making a call from any landline phone.
Page 33: Answering A Call
Making a Call from Contacts From the Home panel, press Contacts (right softkey) to open the Contacts screen. Select the contact to call and then press the Talk key. Note If the contact has more than one number stored, press the navigation key right or left to select the number you want to call before pressing the Talk key.
Page 34: Accepting An Incoming Call
Accepting an Incoming Call To answer the call: Press the Talk key. To mute the ringing sound without rejecting the call: Press Silence (left softkey) when you receive an incoming call. Press Answer (left softkey) when you are ready to answer the call. Rejecting an Incoming Call To reject the call: Press the End/Power key.
Page 35: Ending A Call
Ending a Call When a call is in progress press the End/Power key to hang up. Checking Missed Calls Missed Call Notification There are two ways your phone alerts you when you have missed calls: The missed call icon ( ) is displayed in the title bar.
Page 36: Speed Dial
To make a call from Call History Press the navigation key up or down to select the number or contact name in the Call History that you want to call. Press the Talk key to place the call. Call History Options Select an entry in the Call History and press the Enter key to display details about a call, such as the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts).
Page 37: Turning The Phone On And Off
To make a call or launch a program using Speed Dial If you have assigned a speed dial (for example, the second location) to a contact or a program in Speed Dial, simply press and hold on the phone keypad to dial the contact’s number or open the program. To delete a speed dial entry 1.
Page 38: Htc Home
Section 2B HTC Home Using HTC Home (page 30) Home (page 30) Missed Call/Voicemail (page 31) Appointments (page 31) Messages (page 31) Email (page 32) Weather (page 32) Internet Explorer (page 33) Getting Started (page 34) Settings (page 34) Using HTC Home Navigate through the items on HTC Home by pressing the navigation key up or down.
Page 39: Missed Call/Voicemail
Missed Call/Voicemail Displays your missed calls and voicemail messages. Press Call History (right softkey) to view all incoming and outgoing calls. Note A different icon is shown if there is no picture associated with the contact. Appointments Lets you see your upcoming appointments for the day or set a new appointment. If you have more than one appointment for the day, press the navigation key right to go through the appointments.
Page 40: Email
Email View snippets of your unread email messages or create a new email message. Press the Enter key to open the full email message or create a new email message. Press Inbox (right softkey) to view all email messages. Press the navigation key left or right to go through your unread email messages. Weather View the weather conditions of a selected city.
Page 41: Internet Explorer
To view the weather forecast for the next five days To see the weather information for the next five days of the week, press the Enter key. To change the temperature scale On the Forecast screen, press Menu (right softkey) > Options . Scroll to Temperature Scale and select Celsius or Fahrenheit .
Page 42: Getting Started
Getting Started Press the navigation key right or left to go through the available tutorials to learn basic features and settings of your phone. Press the Enter key to view the selected tutorial. Press View All (right softkey) to see a list of all tutorials.
Page 43: Contacts, Calendar, And Tools
Section 2C Contacts, Calendar, and Tools Contacts (page 35) Calendar (page 37) Tasks (page 39) Comm Manager (page 40) Adobe Reader LE (page 41) Microsoft Office Mobile (page 41) Automatic Speech Recognition (ASR) (page 42) Voice Recorder (page 43) Your phone is equipped with several personal information management features that help you manage your busy lifestyle.
Page 44: Managing Contacts
Tips If someone who is not in your list of contacts calls you or sends you a message, you can quickly create a contact from Call History or from the message by pressing Menu (right softkey) > Save to Contacts. Managing Contacts To view and edit contact information: From the Home panel, press Contacts (right softkey).
Page 45: Calendar
Calendar Use Calendar to schedule appointments, including meetings and other events. If you use Outlook on your computer, you can synchronize appointments between your phone and computer. This section shows you how to create a new appointment, change calendar views and send meeting requests. To open the Calendar screen: From the Home panel, press the navigation key down to select the Appointments panel and press Today (right softkey).
Page 46: Viewing Appointments
Viewing Appointments You can view your schedule in three different views: Month , Week , and Agenda . To view your schedule Open the Calendar screen. Press the left softkey or press Menu (right softkey) and choose the view you want. Agenda View Agenda view The highlighted hours indicate the time of your appointments.
Page 47: Tasks
Notes • You can specify whether an attendee is required or optional only if your phone is connected to a Microsoft Exchange 2007 server. Otherwise, all attendees are designated as required. For more information, see “Managing Meeting Requests” on page 123. •...
Page 48: Comm Manager
To mark a task as completed From the Home panel, press Start (left softkey) > All Programs (left softkey) > Tasks. Select the task, and press Complete (left softkey). Comm Manager is a central location where you can easily turn on and off the communication features of your Comm Manager phone such as the phone, data connection, Bluetooth, and more.
Page 49: Adobe Reader Le
Adobe Reader LE Adobe® Reader® LE lets you view Portable Document Format (PDF) files. When you open a password-protected PDF file, you will be prompted to enter the password before the file can be opened. To open a PDF file on your phone From the Home panel press Start (left softkey) >...
Page 50: Automatic Speech Recognition (Asr)
Automatic Speech Recognition (ASR) Your phone’s built-in ASR lets you make phone calls, open programs, play back music, get calendar information, and more, just by using your voice. It only responds to a set of predefined commands and does not allow you to record your own commands. This section gives a few examples on how to use ASR.
Page 51: Voice Recorder
To request for date and time: Press and hold the Talk key until the microphone icon ( ) appears on the title bar. In a clear voice, say “What date is it?” The ASR software then tells you the current date. Press and hold the Talk key again, and then say “What time is it?”...
Page 52: Camera And Multimedia
Section 2D Camera and Multimedia Taking Photos and Videos (page 44) Viewing Photos and Videos (page 50) Using Windows Media Player Mobile (page 52) Using Audio Booster (page 56) Using MP3 Trimmer (page 57) Taking Photos and Videos Use your phone’s built-in camera to take photos and record video clips. To launch the camera: From the Home panel, press Start (left softkey) >...
Page 53: Onscreen Controls And Indicators
Supported File Formats Using the available capture modes, the camera in your phone captures files in the following formats: Capture mode Format Photo / Contacts Picture / JPEG Picture Theme / Panorama Video H.263 (.3gp); MPEG-4 (.mp4); 3GPP2 (.3g2) Taking a Photo or Capturing a Video Clip Aim the camera at the subject and then press the Enter key to take the shot.
Page 54 Remaining information indicator . In Photo, Contacts Picture, Picture Theme, and Panorama modes, this shows the remaining number of pictures you can take based on the current settings. In Video mode, this shows the remaining duration that can be recorded. While recording video, this shows the recorded duration.
Page 55: Using Zoom
The Review Screen After capturing a photo or video, you will be presented with options that you can do with the captured media file. Contacts Picture mode Press View the image in camera Album or play back the Navigation key up video in Windows Media Player.
Page 56: Customizing Camera Advanced Settings
Customizing Camera Advanced settings Press Options (right softkey) on the camera screen to open the camera Advanced settings where you can activate the self-timer, change the resolution, customize capture settings, and more. Note The available settings on the panel depend on the selected Capture mode. Use the navigation key up and down to go through the available settings.
Page 57 Option Allows you to Set a time length for displaying the captured image or video on the Review screen before automatically saving it and returning to the live camera screen. Select No Limit Review Duration to allow the picture to be displayed until you choose to take another action. Select No Review to immediately return to the live camera screen after capturing.
Page 58: Viewing Photos And Videos
Viewing Photos and Videos Album offers a host of features that let you view your images as a slideshow, use images as contact pictures, and more. Notes • Album can only display files using the JPEG, MPEG4, H.263, or 3GPP2 file formats. •...
Page 59 To set an image as the Home screen wallpaper: On the main Album screen, select the image you want to set as the Home screen wallpaper. Press Menu (right softkey) > Set as Home Wallpaper . Note To return the Home screen wallpaper to the default image, from the Home screen, press Start (left softkey) > All Programs (left softkey) >...
Page 60: Using Windows Media Player Mobile
Using Windows Media Player Mobile ® Windows Media Player Mobile for Smartphones plays digital audio and video files that are stored on your phone or on a network, such as on a website. This section shows you how to use Windows Media Player Mobile.
Page 61: About The Controls
About the Controls Press Play or pause Enter Skip to a previous file Navigation left Skip to the next file Navigation right Increase the volume Navigation up Decrease the volume Navigation down Turn the sound on or off (mute) Switch to full screen during video playback Change rating Fast-forward a file...
Page 62: Synchronizing Video And Audio Files
Synchronizing Video and Audio Files Use the latest version of Windows Media Player on your computer to synchronize digital media files from your computer to your phone. This ensures that protected files and album art (for skins) are copied to your phone correctly.
Page 63: Playing Media
Notes • Use Windows Media Player 11 or higher on your computer to synchronize media files to your phone. • Audio files copy faster if Windows Media Player is configured to automatically set the quality level for audio files copied to your phone. For more information, see the Windows Media Player Help. Playing Media Use the Library to find and play songs, videos, and playlists that are stored on your phone or microSD card.
Page 64: Using Audio Booster
Using Audio Booster optimizes sound for a better listening experience. It provides preset moods, such as hip-hop, Audio Booster jazz, and rock, and several enhancement presets that suit different types of music. To access Audio Booster: Press Start (left softkey) > All Programs (left softkey) > Audio Booster . Note You must plug in the headset first onto the earphone jack of your phone before you can open the program.
Page 65: Using Mp3 Trimmer
Using MP3 Trimmer Use MP3 Trimmer to trim MP3 files. You can choose to save a trimmed file as a new file or set it as a ring tone. Shows the title of the MP3 file. Shows the duration of the trimmed portion. Shows the elapsed playback time.
Page 66: Bluetooth
Section 2E Bluetooth Using Bluetooth (page 58) Printing Files via Bluetooth (page 61) Your phone features built-in Bluetooth technology, allowing you to share information more easily than ever before. Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones.
Page 67: Bluetooth Partnerships
Turning Off Bluetooth Visibility After a Certain Period of Time You can automatically turn off Bluetooth visibility after a specified period of time. From the Home panel, press Start (left softkey) > All Programs (left softkey) > Settings > Connections > Bluetooth >...
Page 68: Beaming Information Using Bluetooth
Connecting a Bluetooth Hands-free or Stereo Headset For hands-free phone conversations, you can use a Bluetooth hands-free headset such as a car kit with your phone. Your phone also supports A2DP (Advanced Audio Distribution Profile) which allows you to use a Bluetooth stereo headset for hands-free phone conversations and for listening to stereo music.
Page 69: Printing Files Via Bluetooth
On your phone, select an item to beam. The item can be an a task, a contact card, or a file. Note Not all file types can be sent via Bluetooth. To beam a contact, press Menu (right softkey) > Send Contact > Beam . To beam other types of information, press Menu (right softkey) >...
Page 70: Microsd Card
Section 2F microSD Card Using a microSD Card on Your Phone (page 62) Managing the microSD Card (page 63) Using Your Device as a USB Drive (page 64) . This highly secure digital card Your phone lets you insert a microSD™ card to expand the available storage space enables you to exchange images, music, and other data between SD-compatible devices, and also provides additional storage space on your phone.
Page 71: Managing The Microsd Card
Managing the microSD Card Copying files to the microSD card: Press Start > All Programs > File Explorer and navigate to the appropriate folder. Select the file you want to copy, and then press Menu (right softkey) > Edit > Copy . Press Up (left softkey) until you get to the root folder (My Device) and then select Storage Card in the list.
Page 72: Using Your Device As A Usb Drive
Using Your Device as a USB Drive You can use an installed microSD card as a USB flash drive, allowing you to take pictures, music, documents, and other files with you on the go. Press Start (left softkey) > All Programs (left softkey) > Settings > Connections > USB to PC and then select Disk mode.
Page 73: Managing Your Device
Section 2G Managing Your Device Copying and Managing Files (page 65) Changing Basic Settings (page 66) Using Task Manager (page 70) Protecting Your Device (page 70) Managing Memory (page 71) Adding and Removing Programs (page 71) Resetting Your Device (page 72) Windows Update (page 72) This section describes how to You can customize your phone to sound, look, and operate just the way you want it to.
Page 74: Changing Basic Settings
Changing Basic Settings Date and Time To set the date and time: From the Home panel, press the Enter key. Select Date and Time and then set the Time zone , Date , and Time . Press Done (left softkey). Note During synchronization, the time on your phone is updated with the time on your computer.
Page 75: Ringer Settings
Notes • The device name must begin with a letter, consist of letters from A to Z , numbers from 0 to 9 , and cannot contain spaces. Use the underscore character to separate words. • If you enroll your phone to your company’s domain, the device name will be changed to be the same as the one used to enroll the phone.
Page 76: Set Personal Information
To edit a profile From the Home panel, scroll to the Settings item and then press the Enter key (option should be Profile). Select the profile to edit and then press Menu (right softkey) > Edit . Modify the settings and press Done (left softkey). To cancel without saving the changes, press Cancel (right softkey).
Page 77 The following are some of the phone services that you can configure for your phone: Phone Services Usage Auto Answer Sets how quickly calls are automatically answered during hands-free operation. Automatic Prepend Automatically adds a “1” in front of long distance numbers, if required. Call Options Lets you set any key to answer a call, set the country code, area code, and more.
Page 78: Using Task Manager
Using Task Manager allows you to view or stop the programs currently running on your phone. Task Manager To close running programs from the Task Manager: From the Home panel, press Start (left softkey) > All Programs (left softkey) > Accessories > Task Manager . On the Task Manger screen, select a program on the list and then press End Task (left softkey).
Page 79: Managing Memory
To encrypt files on the microSD card Press Start (left softkey) > All Programs (left softkey) > Settings > Security > Encryption and select Encrypt files when placed on storage cards Managing Memory To see how much memory is available From the Home panel, press Start (left softkey) >...
Page 80: Resetting Your Device
Resetting Your Device Restarting Your Phone Restart your phone when a program is not performing properly or the phone is not responding to any keypresses. To restart the phone Remove the battery (see “Installing and Removing the Battery” on page 16). Wait for three seconds, and then reinsert the battery and turn on your phone.
Page 81 To check for updates: From the Home panel, press Start (left softkey) > All Programs (left softkey) > Settings > Windows Update . Press Check Now (left softkey). Note Windows Mobile updates may not be available at all times. Check the Windows Mobile website for update information.
Page 82: Synchronizing With Your Computer
Section 2H Synchronizing With Your Computer About Synchronization (page 74) Ways to Synchronize (page 74) Setting Up ActiveSync on Windows XP (page 75) Setting Up Windows Mobile Device Center on Windows Vista (page 75) Synchronizing With Your Computer (page 77) Synchronizing via Bluetooth (page 78) Synchronizing Music and Video (page 79) You can take information from your computer wherever you go by synchronizing them to your phone.
Page 83: Setting Up Activesync On Windows Xp
Setting Up ActiveSync on Windows XP The Getting Started CD that comes with your phone contains Microsoft ActiveSync 4.5 (or later). Follow the steps in this section to install and set up ActiveSync on Windows XP or other compatible Windows systems. Note For a list of compatible Windows systems, go to this website: http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx .
Page 84: Using Windows Mobile Device Center
Note Choose Connect without setting up your device if you only want to transfer media files, check for updates, and explore your phone but not synchronize Outlook information. Select the items you want to synchronize, and then click Next . Enter a phone name, and then click Set Up .
Page 85: Synchronizing With Your Computer
Within Windows Mobile Device Center, you can do the following: Click Mobile Device Settings to change synchronization settings. Click Pictures, Music and Video > -- new pictures/video clips are available for import , and a wizard will guide you through tagging and transferring photos from your phone to the Photo Gallery on your computer. Click Pictures, Music and Video >...
Page 86: Synchronizing Via Bluetooth
Specifying What Information Is Synchronized You can change the information types and the amount of information to synchronize for each type on either your phone or your computer. Follow the steps below to change synchronization settings on your phone. Note Before changing synchronization settings on your phone, disconnect it from your computer.
Page 87: Synchronizing Music And Video
Synchronizing Music and Video ® If you want to carry your music or other digital media along with you while you travel, set up Windows Media Player on your computer to synchronize music and video with your phone. Other than selecting the Media information type to be synchronized, all media synchronization settings must be set in Windows Media Player.
Page 89: Section 3: Sprint Service
Section 3 Sprint Service...
Page 90: Sprint Service: The Basics
Making a Three-Way Call (page 90) Call Forwarding (page 90) Roaming (page 90) Now that you’ve explored your device’s fundamentals, it’s time to learn about the calling features that enhance your Sprint service. This section outlines your basic Sprint service features.
Page 91: Retrieving Your Voicemail Messages
You can listen to voice messages directly from your device or from any other touch-tone phone. Note When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless phone number.
Page 92: Voicemail Menu Key
Follow the voice prompts to record your introduction and forward the voice message. Extended Absence Greeting When your device is turned off or you are off the Nationwide Sprint Network for an extended period, your device can play this greeting instead of your normal personal greeting.
Page 93: Text Messaging (Sms)
From the Home panel, scroll to the Messages panel and then press the Enter key. Select Text message . If you have unread messages, you will need to press the navigation key right until you see New Message before pressing the Enter key. 3A. Sprint Service: The Basics...
Page 94: Composing And Sending A Text Message
To paste text on a text message or email In a text message or email, position the cursor where you want to paste the text and then press Menu (right softkey) > Copy/Paste > Paste . 3A. Sprint Service: The Basics...
Page 95: Managing Threaded Text Messages
Press Menu (right softkey) > Advanced Composer after adding a picture/video, audio, or attachment to compose an MMS message complete with text, emoticons, media and attachments. Press Send (left softkey). You can also insert a vCard or vCalendar in your MMS message. 3A. Sprint Service: The Basics...
Page 96: Video And Picture Messaging (Mms)
• To send a copy of this message to others, highlight the To field and use navigation up to display the Cc and Bcc fields. • To remove the photo, text, or audio, select the item and press the Back key ( 3A. Sprint Service: The Basics...
Page 97: Using Caller Id
Enter the number you want to call. Press the Talk key to place the call. To permanently block your number, call Sprint Customer Service. Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your device’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you...
Page 98: Making A Three-Way Call
Roaming is the ability to make and receive calls, send and receive text messages, or use data services when you are off the Nationwide Sprint Network. Your new HTC Snap™ phone works anywhere on the Nationwide Sprint Network and allows you to roam on other 1900 and 800 MHz digital networks where Sprint has implemented roaming agreements.
Page 99 Note If you’re on a call when you leave the Nationwide Sprint Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your phone off and on again to reconnect to the network.
Page 100 Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Nationwide Sprint Network.)
Page 101: Web And Data Services
Working With Company Email and Meeting Appointments (page 119) Your device allows you to wirelessly connect to the Internet, and with Sprint data services, you have access to a dynamic Data services such as email, instant messaging, Web browsing, and variety of data services you will really use.
Page 102: Connecting To Data Services
– or – From the Home panel, scroll to the Internet Explorer panel and then press the Enter key. Your data connection starts and the Sprint Powerdeck home page is displayed: Sprint Powerdeck Home Page Connecting to Data Services from the Comm Manager...
Page 103: Connecting To The Internet
Your device displays the current status of your data connection through status icons at the top of the screen. The following symbols are used for data connections: A high-speed connection to the Sprint Mobile Broadband network (EVDO) or a Sprint 1xRTT data connection is available. These icons in conjunction with the data connection icons below let you know what type of connection your device is using.
Page 104 In Description , enter a name for the connection. In Connects to , select The Internet . Enter the appropriate information in the remaining fields. Press Done (left softkey). To set up a dial-up connection to your corporate network From the Home panel, press Start (left softkey) > All Programs (left softkey) > Settings > Connections > Dial-up > In Description , enter a name for the connection.
Page 105: Navigating The Web
Navigating the Web To search, browse, and navigate the Web on your device, use Internet Explorer Mobile. Using Internet Explorer Mobile ® is the standard Web browser that is included with Windows Mobile. Internet Explorer Mobile To launch Internet Explorer Mobile: Press Start (left softkey) >...
Page 106: Using Windows Live
Tools. Additional options you will find in this submenu include: ● Allows you to send the current Web address in a text message or email message. Send Link. ● Displays information about the current Web page such as file size. Properties.
Page 107 Choose what information you want to sync online with your device. If you select Store Windows Live contacts in your mobile phone’s contact list , your Windows Live™ contacts will be added to the contact list and to Windows Live™ Messenger on your device. If you select Sync e-mail, your Windows Live™...
Page 108: Windows Live Messenger
If you chose to display Windows Live services from the Home panel when you were setting up Windows Live, you will see them on the Home panel: Windows Live Press the navigation key right or left while on the Windows Live item to go through the available services. To show or hide Windows Live from the Home panel, press Options (right softkey) >...
Page 109 To sign in and out: Press Sign in (left softkey) on the Messenger screen. If this is your first time to sign in, a message appears to inform you that your messenger contacts will be added to the contact list on your device. Select OK to add them. Signing in may take several minutes, depending on your connection speed.
Page 110: Adding Windows Live Contacts
To end a conversation with the current contact, press Menu (right softkey) > End conversation . To end all active conversations, press Menu (right softkey) > End all conversations . Tips • To send a file, press Menu (right softkey) > Send . You can choose to send a picture, voice clip or any file. •...
Page 111: Google Mobile
Google Mobile Google Mobile provides a convenient toolbar application to search for information, access Google Mail and Google Maps, get the latest news, view Picasa Web Albums, and more. You must first install the application to use Google Search. To install Google Search Press Start (left softkey) >...
Page 112 Using Google Mobile Enter a search query in the text box and press Search (left softkey) to open the Web browser and view the query results. Using Google Mobile Applications Press the navigation key left or right to select a shortcut on the Google Mobile toolbar and then press the Enter key to open the Web browser and access the application.
Page 113: Sprint Software Store
Sprint Software Store The Sprint Software Store provides links to download applications, games, ringer, themes and more. To access the Sprint Software Store Press Start (left softkey) > All Programs (left softkey) > Software Store . Using RSS Hub RSS Hub is an RSS reader that keeps you up-to-date with the latest news from the Internet.
Page 114 Channels are grouped by categories. If you want to select all channels in a category, select the category check box. The channel list appears. . Shows the list of available channels. Channel List . Press to cancel the channel update process. Cancel .
Page 115: Viewing And Organizing Headlines
Viewing and Organizing Headlines Select a channel in the channel list to display the headlines for that channel. Select a headline to open the news summary screen. indicates that the headline is new or unread. indicates that the headline has already been read. indicates that the headline or news summary contains a keyword.
Page 116 Shows the channel name Displays the headline and read status. Displays the news summary. Select Read More Online to open the news item in Internet Explorer. See “Navigating the Web” on page 97 for details. Press Headlines (left softkey) to return to the headline list. Select to download the audio, video or image file attachment.
Page 117: Using Remote Desktop Mobile
Using Remote Desktop Mobile Remote Desktop Mobile lets you access your computer remotely from your device and use programs which are available on your computer. Notes • Make sure that you configure the remote computer to allow remote desktop connections. Refer to your operating system’s manual or help file for details.
Page 118: Accessing Sprint Instant Messaging
Press Start (left softkey) > All Programs (left softkey) > Instant Messaging . The first time you launch Sprint Instant Messaging, it will prompt you to download and install the application to your device. Follow the onscreen instructions to download and complete the installation.
Page 119: Using Inner Circle
Using Inner Circle Inner Circle™ enables you to group your most important contacts together in one location and access them with the press of a single key. Email messages from your Inner Circle members will be grouped together as well. To display the Inner Circle screen Press the Inner Circle key Inner Circle...
Page 120 To add non-contact members to the Inner Circle In the Inner Circle - Add screen, press Menu (right softkey) > New . Enter the email address for the new member. Press OK (left softkey). To add the sender of an email to the Inner Circle From the email account inbox, select or open an email message.
Page 121: Email Messaging
Email Messaging Types of Email Accounts You can set up the following types of email accounts on your device: Outlook email that you sync with your computer or the Exchange Server. Email accounts that you have with an Internet Service Provider (ISP) or other email provider. ®...
Page 122 Setting Up an Internet Email Account Set up a POP3 or IMAP4 email account on your device if you have an email account from an Internet service provider (ISP) or other email service provider, or a Web-based account such as Gmail, Yahoo! Mail Plus, or AOL.
Page 123 Options Description By default, messages are immediately delivered when you press Send . If Send/receive when I click you prefer to save outgoing messages to the Outbox folder first, clear the Send check box. (In this case, you will need to manually send messages by pressing Menu (right softkey) >...
Page 124: Composing And Sending An Email Message
To send an email message to a favorite contact: From the Home panel, press Contacts (right softkey). Select a contact and press the Enter key. In the Contact card, select Send e-mail. Composing and Sending an Email Message After creating a new email message, follow the steps below to enter your message and then send it. Enter the email address of one or more recipients, separating them with a semicolon.
Page 125 Viewing and Replying to Messages To download a complete email message: By default, each email received in the inbox on your device contains only the first few kilobytes of the message. When you open an email message, it displays only the headers and part of the message. You must download the whole email to view the complete content.
Page 126: Synchronizing Email
Synchronizing Email Synchronizing email message ensures that new email messages are downloaded to the phone Inbox folder, email messages in the Outbox folder are sent, and email messages deleted from the server are removed from your phone. The manner in which you synchronize email depends on the type of email account you have.
Page 127: Working With Company Email And Meeting Appointments
To keep up-to-date with your company email and meeting schedules while you’re out of the office, you can connect your device to the Internet via your Sprint connection and synchronize with your company’s Exchange Server. This section shows you how to set up an Exchange Server connection on your device so that you can access your Outlook email and synchronize other information such as calendar appointments with your company’s Exchange Server.
Page 128: Starting Synchronization
Starting Synchronization Before you start synchronizing with the Exchange Server, make sure your device has been set up with a data connection to the Internet so that you can synchronize over the air. For more information about connections, see “Connecting to the Internet” on page 95. After you finish setting up an Exchange Server connection, your device automatically starts synchronization.
Page 129 Scheduled Synchronization If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook email and information. In ActiveSync on your device, press Menu (right softkey) > Schedule . Select a shorter time interval in the Peak times box for you to be able to receive email messages more frequently.
Page 130 Flagging Your Messages Flags serve as a reminder for you to follow up on important issues or requests contained in email messages. Flagging messages, which has been a useful feature on desktop Outlook Email, can also be done in Outlook Mobile on your device. You can flag received email messages on your device. Requirement Flags are enabled only if email messages are synchronized with Microsoft Exchange Server 2007 or higher.
Page 131: Managing Meeting Requests
Managing Meeting Requests When you schedule and send meeting requests from your device, you can invite attendees to your meeting and check their status to know about their availability. When you receive a meeting request, you can reply by accepting or declining the request. The meeting request also clearly indicates whether there are conflicting or adjacent meetings.
Page 132: Finding Contacts In The Company Directory
Finding Contacts in the Company Directory In addition to having contacts on your device, you can access contact information from your organization’s Company Directory. By having over-the-air access to the Company Directory, you can easily send email messages and meeting requests to anyone in your company. Requirement Access to the Company Directory is available only if your organization is running Microsoft Exchange Server 2003 SP2 or higher, and you have completed your first synchronization with the Exchange...
Page 133: Entertainment: Tv And Music
Select Sprint TV , Sprint Radio , Sprint Movies , or Premium Channels to display channel options. Use the navigation key and press the Enter key to select a channel from the Sprint TV listings or to select an available category.
Page 134: Sprint Tv Faqs
The next time you access the channel, you bypass the Preview/Purchase page and go directly to the available content. If I don’t subscribe to a data services plan from Sprint, will I still be able to view the multimedia clips? Yes. For service access charges, please consult your Sprint service plan or visit www.sprint.com .
Page 135: Nascar Sprint Cup Mobile
MRN/PRN race broadcast coverage and in-car audio. NASCAR Sprint Cup Mobile delivers real-time, race-day statistics and telemetry from all 43 NASCAR Sprint Cup Series™ drivers and offers video on demand from NASCAR.com, SPEED and more.
Page 136: Menu Items
The Home screen looks different on race days versus non-race days below the Driver Banner. The day after the race (typically Mondays), the home page will include a video of the Sprint Post Race Press Conference, a race recap and photo, official race results and Non Race Days point standing in addition to standard content.
Page 137 NASCAR on SPEED View live SPEED programming or recorded video. Audio/Video Access the most recent NASCAR video and audio clips. Learn about the latest Sprint promotions, and see the recent winners in Sprint FanZone the Sprint All-Star Sweepstakes. Fantasy View NASCAR Fantasy league-related articles and videos.
Page 138: Nfl Mobile Live
NFL Mobile Live NFL Mobile Live keeps you up to date on all NFL games and information while you are on the go. Using NFL Mobile Live, you can watch and listen to live video, hear the latest scores, get alerts, and customize the application to track your favorite team.
Page 139 To change screens Press MENU (right softkey) and press the navigation key left or right. Press the Enter key to select a highlighted option. Press MENU Press the navigation key left or right to scroll through the options and press the Enter key to select. Menu Items Icon Heading...
Page 140 Icon Heading Description The News & Photos section presents a large number of League news articles, feature articles, as well as transaction news. It also contains a News & Photos photo gallery with images from recent games. Select a Photo Gallery title to see the images contained within The Audio &...
Page 141: Music: Sprint Music Store
The Sprint Music Store enables you to purchase and download digital music files to play on your device. Accessing the Sprint Music Store When you connect to the Nationwide Sprint Network and access the Sprint Music Store for the first time, you will be prompted to set up your user identification and password.
Page 142: Playing Music
Backing Up Your Downloaded Music Files When you purchase and download a music file from the Sprint Music Store, you get two versions of the song: one to download and play on your device (file type: AAC+), and another to download from and play on your computer (file type: WMA).
Page 143: Youtube
YouTube YouTube™ lets you browse, search, and watch video clips from the YouTube server. This section shows you how to use the YouTube application on your device to browse, search, watch, and bookmark videos from YouTube. Note You need an active connection to use YouTube. If you are using a data connection, your data connection bill may increase significantly due to large file sizes of the videos.
Page 144 To add a new program channel into the Program Guide list: On the YouTube screen, scroll to Press Search (left softkey). On the Search screen, enter keywords to search for channels you want to add to the Program Guide list. Press Search (right softkey).
Page 145: Watching Videos
To delete a program channel from the Program Guide list: You can only delete program channels that you have added to the Program Guide list. On the Videos screen, press Program Guide (left softkey) . Scroll down to the channel you want to delete. Press Menu (right softkey) >...
Page 146 Bookmarks You can save frequently viewed videos to Bookmarks for quick access. To add a video into Bookmarks: After watching a video, press Menu (right softkey) > Add to Bookmarks . – or – On the list of videos, highlight the video you want to add to Bookmarks and then press Menu (right softkey) >...
Page 147: Streaming Media
Streaming Media Streaming Media lets you stream live broadcasts or on-demand media content from the Web. The media is sent in a continuous stream to your device and is played as it arrives, along with the audio. The Streaming Media program allows you to play 3GP and MPEG-4 files. It also supports playback of SDP (Session Description Protocol) files.
Page 148 Enter the URL for the website (rtsp://) and the file name. Press Go (left softkey). Streaming Media then starts playing the file. During playback, use the button controls to play/pause and adjust the sound volume. To view streaming video information: Press Menu (right softkey) >...
Page 149: Gps Navigation
Using Sprint Navigation (page 143) Windows Live Search (page 145) Use your device’s built-in GPS capabilities and the Sprint Navigation software to easily access both directional information and location-specific features such as nearby businesses, services or other points of interest.
Page 150: Downloading Satellite Data Via Quickgps
Downloading Satellite Data via QuickGPS Before you start using your device for GPS navigation, open the QuickGPS program first to download ephemeris data (current satellite position and timing information) to your device. This data is needed to determine the GPS position of your current location. QuickGPS downloads data from a Web server using the Internet connection on your device (ActiveSync or data services).
Page 151: Using Sprint Navigation
GPS navigation that gives you turn-by-turn directions to any destination address in the continental United States. If you miss a turn or get off track, Sprint Navigation will calculate a new route for you. You can enter a destination address by using Sprint Navigation’s automatic voice recognition system or by using the QWERTY keyboard.
Page 152 Entering an Address With Sprint Navigation, there are two ways to enter an address—by typing it or by speaking it. To access the address entry menu, select Drive To and then select Address . You will then see the following options: Type It allows you to enter a street address by typing it in the appropriate fields.
Page 153: Windows Live Search
The Sprint Navigation software gets routing directions, maps, and its directory of businesses and points of interests from the Sprint Navigation servers. You need to subscribe to a data plan in order to access this information. If you do not have a data plan yet, check Sprint Navigation’s website at www.sprint.com/navigation for subscription rates.
Page 154 To find a location Specify first where the location is near. You can select from the list of cities. You can also select Choose a new location to enter a city, select on a map, or get a contact’s address. Windows Live Search allows you to speak the name of the business.
Page 155: Section 4: Safety, Regulatory, And Warranty Information
Section 4 Safety, Regulatory, and Warranty Information...
Page 156: Important Safety Information
Section 4A Important Safety Information Safety Precautions (page 148) General Precautions (page 151) Additional Safety Information (page 152) Failure to This User Guide contains important operational and safety information that will help you safely use your device. read and follow the information provided in this guide may result in serious bodily injury, death, or property damage.
Page 157 WARNING Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, expose to temperature above 140° F (60° C), or dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.
Page 158: Road Safety
Road Safety Vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the case of emergency. In some countries, using hands-free devices as an alternative is allowed. Safety Precautions for RF Exposure Avoid using your phone near metal structures (for example, the steel frame of a building). Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound speakers, TV and radio.
Page 159: General Precautions
General Precautions Avoid applying excessive pressure to the device. Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the device from your pants’ pocket before sitting down. It is also recommended that you store the device in a protective case. Cracked display screens due to improper handling are not covered by the warranty.
Page 160: Additional Safety Information
Additional Safety Information When Driving Do Not Use the PC Functions of Your Device While Driving or Walking Never use the personal computer functions of your device while driving an automobile or any other moving vehicle. Always pull out of traffic and come to a stop in a legally permissible and safe location before using your device.
Page 161 When Using Your Device Near Other Electronic Devices Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy. However, certain electronic equipment may not be shielded against the RF signals from your wireless device;...
Page 162: Antenna Safety
DO NOT use unauthorized accessories. DO NOT disassemble the device or its accessories. If service or repair is required, return unit to an authorized Sprint cellular service center. If the unit is disassembled, the risk of electric shock or fire may result.
Page 163: Battery Safety
For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product. The AC phone charger designed by Sprint for this unit requires the use of a standard 120 V AC power source for device operation.
Page 164 Never allow any liquids or water to spill on an AC phone charger when it is connected to an AC power source. Always use the authorized Sprint AC phone charger to avoid any risk of bodily injury or damage to your cellular phone or battery.
Page 165: Regulatory Notices
Section 4B Regulatory Notices Regulatory Agency Identifications (page 157) Federal Communication Commission Interference Statement (page 157) FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices (page 158) SAR Information (page 159) Body-worn Operation (page 160) Telecommunications & Internet Association (TIA) Safety Information (page 160) WEEE Notice (page 161) RoHS Compliance (page 161) This section provides more safety information and regulation statement for using your device.
Page 166: Fcc Hearing-Aid Compatibility (Hac) Regulations For Wireless Devices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important Radiation Exposure Statement: Note...
Page 167: Sar Information
In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless phone.
Page 168: Body-Worn Operation
* In the U.S. and Canada, the SAR limit for mobile phones used by the public is 1.6 Watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in usage. Normal condition only to ensure the radiative performance and safety of the interference.
Page 169: Weee Notice
WEEE Notice The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as European law on 13th February 2003, resulted in a major change in the treatment of electrical equipment at end-of-life. The purpose of this Directive is, as a first priority, the prevention of WEEE, and in addition, to promote the reuse, recycling and other forms of recovery of such wastes so as to reduce disposal.
Page 170: Warranty And Other Notices
Your device has been designed to provide you with reliable, worry-free service. with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your device, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727 Manufacturer’s Warranty...
Page 171 When sending your wireless device to HTC Corporation for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service.
Page 172: Privacy Restrictions
Privacy Restrictions Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws and regulations of your country when using the recording feature of your device. Weather Disclaimer THE WEATHER INFORMATION, DATA AND DOCUMENTATION ARE PROVIDED “AS IS”...
Page 173: Copyright And Trademark Information
Copyright and Trademark Information © 2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. HTC, the HTC logo, HTC Innovation, HTC Snap, ExtUSB, and HTC Care are trademarks and/or service marks of HTC Corporation.
Page 175: Index
Call Waiting 89 Google Mobile 103 Caller ID 89 GPS 141 Camera QuickGPS 142 Advanced Settings 48 Sprint Navigation 143 Capture Modes 44 Onscreen Controls and Indicators 45 Home Screen 17 Review Screen 47 HTC Home 30 Taking Photos and Videos 44...
Page 176 Settings Music Alarms and Notifications 67 Sprint Music Store 133 Date and Time 66 Device Name 66 NASCAR Sprint Cup Mobile 127 Display 66 Navigating the Web 97 Power Management 68 News Channels (Web Feeds) 105 Regional Settings 66 NFL Mobile Live 130...
Page 177 Sprint Navigation 143 Sprint Operator Services 7 Sprint Software Store 105 Sprint TV 125 Start Menu 19 Status Icons 18 Streaming Media 139 Switching Between Two Calls 26 Synchronizing ActiveSync 77 Choosing What Information Is Synchronized 78 Exchange Server 119...

HTC Snap User Manual

Introduction

Section 1: Getting Started

Section 2: Your Device

Section 3: Sprint Service

Section 4: Safety, Regulatory, and Warranty Information

Index

Quick Links

User Guide

Related Manuals for HTC HTC Snap

Summary of Contents for HTC HTC Snap

Table of Contents