Any unit which proves defective during the stated period will be repaired without charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
Introduction Congratulations on your purchase of the SwannEye HD Plug & Play Wi-Fi Security Camera from Swann! You’ve chosen a great stand-alone monitoring option for almost any application you can think of. DEFAULT PASSWORD INFORMATION Username: admin Password: 123456 This is the camera’s password - not your account password! How to Proceed: First, connect the camera as detailed in the “Connection Guide”...
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Layout of the Camera IR (Infrared) LEDs: The camera will use these in low-light conditions to generate a black and white image, even in total darkness. IR LEDs Light Sensor: Detects the amount of light available and turns on the IR LEDs when Light Sensor necessary Microphone: Allows the camera to hear...
Connection Guide For a wired connection: 1. Connect the RJ45 ethernet plug on the rear of the SwannEye HD to a spare ethernet port on your router using the included ethernet cable (or a longer one if you require). 2. Connect the output from the supplied power adapter into the DC5V input.
Connecting the SwannEye HD to a WiFi Network What you’ll need: • A router, with WPS capabilities and WPS enabled • DHCP active on your network (typically with the router as the DHCP host) • UPnP active on your network (only required for relay server connections) If you don’t know what these things are, check your router’s documentation for an overview of how to find the options.
Registering an Account There are several ways to register an account: • Using the SwannEye HD PC application - see page 17 • Using the SwannEye HD Mac application - see page 13 • From the SwannEye HD mobile app - see page 9 •...
SwannEye HD is available for both iOS and Android systems. SwannEye HD is free for all Swann users, and can be downloaded from the standard app store/market. Note that there is a non-HD version of SwannEye, which is compatible with older cameras but not with the 720p HD camera.
Mobile App: Registering an Account When you start the SwannEye HD app on your mobile device (it doesn’t matter if you’re using iOS or Android) you’ll be taken directly to the Login Screen (left). • You can register an account using the SwannEye HD app - it’s really quick and easy.
Mobile App: Main Interface The Device Menu is where you can control and alter the camera(s) associated with your account. There is only a limited amount of control available via the mobile app - for more options, use the PC/ Mac software, or logon to the website at www.swanneye.com Capture Image: Instantly snaps a screenshot and saves it to the...
Mobile App: Options and Settings The Mobile App is great for on-the-fly monitoring, but doesn’t really contain all the options and settings that can be configured for the camera. The important options that can be configured are: Changing the Camera’s Wireless Network From the Login Screen, select Settings.
Mac: Installing the App To install the Mac app: • Insert the included CD into your computer’s optical drive. • Open the CD’s contents by clicking on the CD-drive icon. • Open the folder called Mac (ignore the folder called PC - it’s far too mainstream) Here you’ll find the SwannEye HD app.
Mac: Login & Registering an Account By default, the Login Screen will be shown as soon as you boot the SwannEye HD app. • If you’ve already registered an account, then you can login straight away. Enter your Username and Password and choose OK. •...
Website: Registering an Account & Logging In You can register an account via the SwannEye HD website at www.swanneye.com - you can do this before installing anything or even connecting the camera. All you have to know is the Device No. and the Verification No., both printed on the sticker on the back of the camera.
Website: Interface Overview The website is a great option if you want to login to your camera quickly but don’t have the app/software with you. You will have to install the SwannEye HD plugin to get streaming video in your browser.
PC: Installing the Software To install the PC software: Note: If you have already installed the SwannEye HD software from the web page, you don’t need to reinstall again from the CD, so skip this step! • Insert the included CD into your PC’s optical drive.
PC: Registering an Account Registering via the PC SwannEye HD Software To access the Registration Screen in the PC/Mac version of the click on the Register button on the Login Screen. The Login Screen is the first thing you’ll see when you start the SwannEye HD software.
PC: Logging In When you run the software, you’ll be taken directly to the SwannEye HD login screen. If you need to create an account, choose the Register button, next to User ID. • If you’ve already got an account, then, enter your User ID and password to login. •...
PC: The Camera List When you login to the SwannEye HD, you’ll be taken to the Camera List. If you’ve just registered your first camera, then the interface will look very much like the example interface shown below. If you’ve renamed the camera(s) and/or added more, then it will reflect this.
PC: The Live View Interface The Live Viewing Interface is the primary window for accessing the SwannEye HD. From here you’ll be able to preview live images in near-realtime, Signal Strength: Indicates the robustness of the connection to the camera, much the same way as a cell phone indicates it’s connection to the network.
PC: The Live View Interface (continued) Standard View: Expands the interface to include the playback controls and enlarges the video space to a minimum of 480p (VGA). Simple View: Reduces the interface to the minimal components, leaving only the video feed and the title bar. Restore will the Full View button. Close: Shuts down the live viewing window, and returns to the camera list.
PC: The Control Panel Digital Zoom : Increases or decreases the digital zoom applied to the image. The SwannEye HD has a fixed lens, Arrows: These controls are for the ADS-445 Pan & Tilt model and are not used for this camera. 1 - 4 / Home: These controls are for the ADS-445 Pan &...
Additional Operations How to Reset the Camera to Factory Defaults • Unplug the 5V DC In plug from the rear of the • Press and hold the WPS/Reset Button on the side of the camera. • Reconnect the 5V DC In plug. •...
This requires extra processing power and can reduce stability, but will enhance the appearance of motion. Version Info (not pictured) Here, you can check the version number and details of the SwannEye HD software. You might need to know this information if you’re contacting Swann Technical Support.
50 characters. Current Firmware: The numerical code which identifies the version of the firmware the camera is using. You may be asked for this number if you contact Swann technical support. Video...
Advanced: Camera Settings (ctd) Constant/Variable Stream Rate: Whether the data rate will adapt to the amount of information in the video. With Timestamp: When selected, the timestamp will be broadcast over the camera’s image. Enable AU Header: Toggles the Access Unit Header on and off.
Appendix: Local Recording to SD Card You can use the camera’s SD card slot to set up an automatic recording solution. This requires a Micro SD card to be inserted into the camera. It supports Micro SD cards up to 32GB. By default, the camera will save images and short videos any time it detects an alarm event.