Swann SwannEye HD Instruction Manual

Swann SwannEye HD Instruction Manual

Wi-fi security camera
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SwannEye HD
Wi-Fi Security Camera
INSTRUCTION MANUAL
EN
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Summary of Contents for Swann SwannEye HD

  • Page 1 SwannEye HD Wi-Fi Security Camera INSTRUCTION MANUAL...
  • Page 2: Warranty Information

    Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to a Swann repair centre. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.
  • Page 3: Table Of Contents

    Layout of the ADS-460 Accessing the Micro-SD Card Slot (ADS-460) Network Connection Wireless Configuration with WPS Installing the SwannEye HD Software (PC) Installing the SwannEye HD Software (Mac) PC: Registering an Account Mac: Registering an Account Using the SwannEye HD Pro Software...
  • Page 4: Introduction

    Introduction Congratulations on your purchase of this SwannEye HD Wi-Fi Security Camera! This installation and setup guide will walk you through the basics of: • Mounting your camera (ADS-460) Choosing a location, aiming the camera and suitable mounting surfaces •...
  • Page 5 Layout of the ADS-445 (ctd) (6) Wi-Fi Antenna: The included Wi-Fi antenna connects here. (7) Power Socket: Connect the power adapter here. (8) WPS/Reset Button: When pressed and held for 3-5 seconds, allows for wirelessly connecting to a WPS enabled router. When pressed and held when the power is disconnected and reconnected, all settings will revert to the factory defaults.
  • Page 6: Layout Of The Ads-455

    Layout of the ADS-455 (1) Wi-Fi Antenna: The built-in antenna that connects to your wireless network. (2) IR (Infrared) LEDs: The camera will use these in low-light conditions to generate a black and white image, even in total darkness. (3) Microphone: Allows the camera to hear nearby sounds, and stream them with the video.
  • Page 7: Layout Of The Ads-460

    Layout of the ADS-455 (ctd) (9) RJ45 (Ethernet): For a wired connection, connect this to a spare port on your router. (10) Power Socket: Connect the power adapter here. Layout of the ADS-460 (1) IR (Infrared) LEDs: The camera will use these in low-light conditions to generate a black and white image, even in total darkness.
  • Page 8: Accessing The Micro-Sd Card Slot (Ads-460)

    Layout of the ADS-460 (ctd) (5) RJ45 (Ethernet): For a wired connection, connect this port to a spare port on your router. (6) WPS/Reset Button: When pressed and held for 3-5 seconds, allows for wirelessly connecting to a WPS enabled router. When pressed and held when the power is disconnected and reconnected, all settings will revert to the factory defaults.
  • Page 9: Network Connection

    Network Connection For the ADS-460, it is recommended that you configure it to your wired or wireless network first. For mounting instructions - see “Mounting the ADS-460” on page 31 for details. ADS-445 & ADS-455 Wired Network: (1) Connect the RJ45 Ethernet connection on the camera, to a spare port on your router using the included Ethernet cable (or a longer one if required).
  • Page 10: Wireless Configuration With Wps

    Wireless Configuration with WPS What you’ll need: • A router with WPS capabilities and WPS enabled • DHCP active on your network (typically with the router as the DHCP host) • UPnP active on your network (only required for relay server connections) If you don’t know what these things are, check your router’s documentation for an overview of how to find the options.
  • Page 11: Installing The Swanneye Hd Software (Pc)

    Installing the SwannEye HD Pro Software (PC) Included with the camera is the SwannEye HD Pro software for both PC and Mac. Have a look at the following instructions for installation onto your computer. Note: If you have already downloaded and installed the SwannEye HD Pro software from our website, you don’t need to install it from the CD.
  • Page 12: Installing The Swanneye Hd Software (Mac)

    Installing the SwannEye HD Pro Software (Mac) Included with the camera is the SwannEye HD Pro software for both PC and Mac. Have a look at the following instructions for installation onto your computer. Note: If you have already downloaded and installed the SwannEye HD Pro software from our website, you don’t need to install it from the CD.
  • Page 13: Pc: Registering An Account

    PC: Registering an Account Double-click the “SwannEye HD Pro” icon located on your desktop. The login screen is the first thing you will see when you start the SwannEye HD software. The login screen will appear as soon as the software has loaded (see below).
  • Page 14: Mac: Registering An Account

    Mac: Registering an Account Double-click the “SwannEye HD Pro” software located on your desktop or in the location that you saved the file to. The login screen will appear as soon as the software has loaded (see below).
  • Page 15 Mac: Registering an Account (ctd) The “Device No.” and “Verification No.” are printed on a sticker that is located on the camera. It will look something like this: Input the “Device No.” and “Verification No.” located on the sticker. Please note; both are case sensitive.
  • Page 16: Using The Swanneye Hd Pro Software

    Using the SwannEye HD Pro Software The following instructions apply to both the PC and Mac versions of the SwannEye HD Pro software. When you run the software, you will be taken directly to the login screen. User Name/Password: This is the username and password you’ll either have registered or will register to connect to your camera.
  • Page 17 Using the SwannEye HD Pro Software (ctd) When you login to the SwannEye HD Pro software, you will be taken to the camera list. The camera(s) connected to your wired or wireless network will be displayed under “LAN”, and the camera(s) that you have registered to your account, will be displayed under “WAN”.
  • Page 18: The Live View Interface

    The Live View Interface The Live View Interface is the primary window for accessing the camera. From here, you will be able to preview live images in near-real time. (1) Photo: Takes a snapshot of what’s on the screen and saves it to your local computer. (2) Start Record: Initiates local recording.
  • Page 19 (13) Help: Click this to access an electronic version of the user manual. (14) Home Page: Click this to access the Swann website.
  • Page 20: The Control Panel

    The Control Panel The control panel is primarily used with the Pan & Tilt model (ADS-445), therefore not all of the controls are compatible with the other cameras. (1) Control Pad: Use the control pad to adjust the Pan/Tilt of the camera.
  • Page 21: Recording To A Memory Card

    Recording to a Memory Card You can use the camera’s memory card slot to set up an automatic recording solution. This requires a SD or Micro-SD card to be inserted into the camera. For the ADS-460 - see “Accessing the Micro-SD Card Slot”...
  • Page 22: Advanced Settings: Name & Status/Date & Time

    Advanced Settings: Name/Date & Time Local Name: Type a name that you would like to either not connected to the Internet or currently apply for your camera. turned off. Ethernet/Wi-Fi IP address: This will display the IP Current firmware version: Displays the current address assigned to the camera.
  • Page 23: Advanced Settings: Video

    Advanced Settings: Video Video format: Select MPEG4 or H.264. Both Power frequency: Set this to the frequency of AC options offer the same level of quality and power in your area. Some devices (such as TV compression. screens and fluorescent lights) will flicker if this is not set correctly.
  • Page 24: Advanced Settings: Audio

    Advanced Settings: Audio Audio input enable: Toggles the microphone on Audio output enable: Click this to enable the audio and off. While off, the camera won’t transmit any output on the camera (ADS-445 & ADS-455 only). audio information. All connections can play audio output: Click this Split the voice stream: Alters the way the audio...
  • Page 25: Advanced Settings: Ethernet/Wi-Fi

    Advanced Settings: Ethernet/Wi-Fi Obtain IP Address automatically: Your wired router will Obtain DNS server address automatically: Your wired or automatically assign an IP address to the camera. This wireless router will automatically assign a DNS address option is enabled by default and is the recommended to the camera.
  • Page 26: Advanced Settings: Device

    Please note; clicking this will delete all files only need to use these options if instructed located on the memory card. If the files to do so by Swann Technical Support. are important, copy the files to a different location before formatting.
  • Page 27: Using The Swanneye Hd Mobile App

    Using the SwannEye HD Mobile App The SwannEye HD mobile app is available for both the iOS and Android platforms. The mobile app is free to download for all Swann users, and is available from the respective Apple and Google stores.
  • Page 28 Using the SwannEye HD Mobile App (ctd) (1) Device: This brings up the device list, where you can control and alter the camera(s) associated with your account. The mobile app has a limited amount of control - for more options, use the PC/Mac software, or logon to the website (www.swanneye.com).
  • Page 29: Swanneye Hd Mobile App: Settings

    SwannEye HD Mobile App: Settings The mobile app is great for on-the-fly monitoring, but it does not contain all the settings that can be configured. For this, it is recommended that you use the PC/Mac software. You can however change the Wi-Fi settings and enable video encryption. Please note; you can only change settings for cameras connected on the same LAN.
  • Page 30: Accessing The Camera With Your Browser

    SwannEye HD Mobile App: Settings (ctd) Video Encryption If you’re concerned about unauthorised access to your video stream, you can enable video encryption. Any user that wants to decode your encrypted video stream will require a password to gain access. We recommend using a password that is different to your SwannEye account.
  • Page 31 Accessing the camera with your browser (ctd) Once you gain access to the website, you will see the following interface. Before you can access a live video stream from the camera, a plugin has to be downloaded and installed. The plugin is quite small and installation does not take long.
  • Page 32: Mounting The Ads-460

    Mounting the ADS-460 Now that we have explained the various ways that you can access your camera, it is now time to install the camera in the location that you would like it to be placed. • Position the camera in the location you want to mount it, and mark the position on the surface to position the screws.
  • Page 33: Troubleshooting

    (Q): On the SwannEye HD mobile app, I cannot access the Wi-Fi or video settings. (A): You only have access to the Wi-Fi and video settings if your mobile device is connected to the same LAN the camera (normally this will option will be enabled when you are in the same place as the camera).
  • Page 34 Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA Toll Free 1-800-627-2799 USA Exchange & Repairs 1-800-627-2799 (Option 1) (M-F, 9am-5pm US PT) AUSTRALIA 1300 138 324 NEW ZEALAND Toll Free 0800 479 266...

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