Canon Pixma iP6320D Series Quick Start Manual page 28

Troubleshooting
Problem
I
Possible Cause
I
Try This
Printed Paper Curls Paper being used is
or has Ink Blots too thin
Incorrect paper type
Use photo paper such as Canon's Photo Paper Pro to print photos or pictures
in deep color that have high color saturation.
On the
Main
tab of the printer driver, ensure that the
Media Type
selected
matches the media being used.
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In the
Print
dialog box of the printer driver, select
Quality
&
Media
from the
pop-up menu, and then ensure that the
Media Type
selected matches the
paper loaded.
Back of Paper is
Smudged
Inside of the printer is If the inside of the printer is dirty, printed paper may become smudged.
dirty Periodically clean the inside of the printer.
Refer to "Cleaning the Inside of the Printer" in the User's Guide.
Printed Surface is
Scratched
Paper feed roller is
dirty
Inappropriate type of
paper is being used
Paper is curled
Clean the paper feed roller.
Refer to "Back of Paper is Smudged/Paper Does Not Feed Properly/Printed
Surface is Scratched" in the Direct Printing Guide.
.
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid" on page 4.
Note that smudging may occur at the top and bottom edges of paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
If all four corners or the printing surface of the paper is curled, the paper may
become dirty or the paper may not feed properly. Use the paper after
correcting paper curl as follows.
1. Face up the printing surface
*1,
and cover it with a non-printing regular
paper to avoid damaging the surface.
2. Roll up the paper in a direction opposite to paper curl as the figure below.
24
Paper thickness lever
position is not proper
3. Check the printing paper if paper curl is corrected within approximately 2
to 5 mm/0.08 to 0.2 inches
*2.
It is recommended to print the curl-corrected paper one sheet at a time.
I
*1
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Set the paper thickness lever in suitable position for your media.
See "Canon genuine paper" on page 10.
If the paper is scratched even when printing on plain paper (left), set the
paper thickness lever to the right.
Return the paper thickness lever to the left after printing.