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Lenovo ThinkCentre M32 User Manual

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ThinkCentre M32
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Machine Type: 10BM and 10BV

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Summary of Contents for Lenovo ThinkCentre M32

  • Page 1 ThinkCentre M32 User Guide Machine Type: 10BM and 10BV...
  • Page 2 “Important safety information” on page iii and Appendix A “Notices” on page 65. First Edition (August 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Using system programs ... Updating (flashing) the BIOS from a disc ..Chapter 4. Security ..17 © Copyright Lenovo 2013...
  • Page 4 Safety and Warranty... Appendix E. China Energy Label . . . 77 Lenovo Web site ... . Lenovo Support Web site..

  • Page 5: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 6: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre M32 User Guide...

  • Page 7: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013...

  • Page 8: Operating Environment

    • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. ThinkCentre M32 User Guide...

  • Page 9: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013...
  • Page 10 ThinkCentre M32 User Guide...

  • Page 11: Chapter 1. Product Overview

    • ErP compliance mode The energy-related products directive (ErP) compliance mode reduces the consumption of electricity when your computer is in standby or off mode. For more information, see “Enabling ErP compliance mode” on page 40. © Copyright Lenovo 2013...
  • Page 12 • Ability to enable and disable USB connectors individually • Computrace Agent software embedded in firmware • Power-on password (POP), administrator password, and hard disk drive password to deter unauthorized use of your computer • Startup sequence control ThinkCentre M32 User Guide...

  • Page 13: Specifications

    The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 14: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Figure 1 “Front connector, control, and indicator locations” on page 4 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Power button USB 2.0 connectors (4) Power indicator Microphone connector Hard disk drive activity indicator Headphone connector ThinkCentre M32 User Guide...

  • Page 15: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 5 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 16 Used to attach a VGA monitor or other devices that use a VGA monitor connector. Note: The VGA monitor connector is not applicable on some models. If your computer has a graphics card installed, ensure that you use a monitor connector on the graphics card. ThinkCentre M32 User Guide...

  • Page 17: Locating Components

    Locating components Figure 3 “Component locations” on page 7 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 25. Figure 3. Component locations Chapter 1 Product overview...

  • Page 18: Locating Parts On The System Board

    Figure 4 “System board part locations” on page 8 shows the locations of the parts on the system board. Figure 4. System board part locations Clear CMOS (Complementary Metal Oxide Microprocessor Semiconductor) /Recovery jumper Battery Power button Memory slot SATA DOM card slot ThinkCentre M32 User Guide...

  • Page 19: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 20 ThinkCentre M32 User Guide...

  • Page 21: Chapter 2. Using Your Computer

    The following is a tip that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/ThinkCentreUserGuides Using the keyboard Your computer comes with a standard keyboard.

  • Page 22: Adjusting Audio

    1. On the Windows Embedded Standard 7 operating system, click Start ➙ Control Panel ➙ Hardware and Sound. 2. In the Sound section, click Adjust system volume. 3. Move the sliders up or down to raise or lower the volume of your computer. ThinkCentre M32 User Guide...

  • Page 23: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 24: Glare And Lighting

    • Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page iv. ThinkCentre M32 User Guide...

  • Page 25: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 26 ThinkCentre M32 User Guide...

  • Page 27: Chapter 4. Security

    For more information, see “Selecting or changing the startup device sequence” on page 40. • Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected. © Copyright Lenovo 2013...

  • Page 28: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 6.

  • Page 29: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 30 ThinkCentre M32 User Guide...

  • Page 31: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page iii. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 32: Installing Or Removing The Ac Power Adapter

    Figure 7. Connecting the ac power adapter To remove the ac power adapter, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. ThinkCentre M32 User Guide...

  • Page 33: Installing Or Removing The Vertical Stand

    2. Remove the power cord from the ac power adapter cable loop at the rear of the computer and then disconnect the ac power adapter from the computer. Figure 8. Disconnecting the ac power adapter Installing or removing the vertical stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 34 2. Align the rear of the computer with the rear of the vertical stand and position the computer on the vertical stand as shown. Figure 9. Installing the vertical stand To remove the vertical stand, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. ThinkCentre M32 User Guide...

  • Page 35: Removing The Computer Cover

    2. Lift the computer to remove it from the vertical stand. Figure 10. Removing the computer from the vertical stand Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page iii.
  • Page 36 3. Remove the two screws that secure the computer cover. Figure 11. Removing the screws that secure the computer cover ThinkCentre M32 User Guide...

  • Page 37: Replacing The Dom Card

    4. Slide the computer cover to the front of the computer a small amount. Then, lift the computer cover to remove it from the computer. Figure 12. Removing the computer cover Replacing the DOM card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page iii.
  • Page 38 Figure 14. Removing the DOM card 6. Touch the static-protective package that contains the new DOM card to any unpainted surface on the outside of the computer. Then, take the new DOM card out of the package. ThinkCentre M32 User Guide...

  • Page 39: Replacing The Memory Module

    7. Align the notch on the new DOM card with the key in the DOM card slot and then insert the new DOM card into the DOM card slot. Ensure that the DOM card is secured firmly in the DOM card slot and does not move easily.
  • Page 40 Figure 18. Installing the memory module What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 33. ThinkCentre M32 User Guide...

  • Page 41: Replacing The Battery

    Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page iii. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration).

  • Page 42: Replacing The Keyboard

    This section provides instructions on how to replace the mouse. To replace the mouse, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Disconnect the old mouse cable from the computer. ThinkCentre M32 User Guide...

  • Page 43: Completing The Parts Replacement

    3. Connect a new mouse to the appropriate connector on the computer. Your mouse might be connected to a PS/2 mouse connector or a USB connector . Depending on where you want to connect your mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 4 or “Locating connectors on the rear of your computer”...
  • Page 44 2. Position the computer cover on the chassis and then push the cover to the rear of the computer until it snaps into position. Figure 23. Installing the computer cover ThinkCentre M32 User Guide...

  • Page 45: Obtaining Device Drivers

    6. To update the configuration, see Chapter 6 “Using the Setup Utility program” on page 37. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 46 ThinkCentre M32 User Guide...

  • Page 47: Chapter 6. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: © Copyright Lenovo 2013...

  • Page 48: Password Considerations

    • If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: ThinkCentre M32 User Guide...

  • Page 49: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 37. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.

  • Page 50: Selecting A Startup Device

    • Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: ThinkCentre M32 User Guide...

  • Page 51: Exiting The Setup Utility Program

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
  • Page 52 ThinkCentre M32 User Guide...

  • Page 53: Chapter 7. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 54: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 55: Chapter 8. Preventing Problems

    2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys. © Copyright Lenovo 2013...

  • Page 56: Good Maintenance Practices

    • Run the Windows Disk Defragmenter program occasionally to prevent performance problems caused by an excessive number of fragmented files. • Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis. ThinkCentre M32 User Guide...

  • Page 57: Moving Your Computer

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
  • Page 58 ThinkCentre M32 User Guide...

  • Page 59: Chapter 9. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 60: Troubleshooting Procedure

    See Chapter 10 “Getting information, help, and service” on page 61 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 10 “Getting information, help, and service” on page 61 for more information.

  • Page 61: Audio Problems

    2. Run the diagnostic program to ensure your computer is operating correctly. 3. Reinstall the new hardware option or software following the manufacturer's instructions. Select the problem your computer is experiencing from the following list: • “Audio problems” on page 51 •...

  • Page 62: Intermittent Problems

    • If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working, these buttons might have been disabled or have not been assigned ThinkCentre M32 User Guide...

  • Page 63: Monitor Problems

    to a function. Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons. To open the Enhanced Performance Customization Keyboard program, do the following: 1. Click Start ➙ Control Panel. 2.
  • Page 64 Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates. ThinkCentre M32 User Guide...

  • Page 65: Ethernet Problems

    • The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor.

  • Page 66: Option Problems

    • Ensure that the switch is 802.3ab-compliant (gigabit over copper). Option problems If your computer is equipped with Lenovo hardware options, use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 67: Printer Problems

    An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer. • You followed the installation instructions supplied with the option and the installation instructions provided with your computer, and all option files (such as device drivers, if required) are installed correctly.

  • Page 68: Serial Connector Problems

    (If you just installed an adapter or memory, you might have a memory-address conflict.) – The software is designed to operate on your computer. – Other software works on your computer. ThinkCentre M32 User Guide...

  • Page 69: Usb Problems

    – The software you are using works correctly on another computer. • If you received any error messages while using the software program, see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem.
  • Page 70 ThinkCentre M32 User Guide...

  • Page 71: Chapter 10. Getting Information, Help, And Service

    Read and understand all safety information before using this product. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: •...

  • Page 72: Using The Documentation And Diagnostic Program

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 73: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 74 ThinkCentre M32 User Guide...

  • Page 75: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 76: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre Microsoft and Windows are trademarks of the Microsoft group of companies. Celeron and Intel are trademarks of Intel Corporation in the U.S. and/or other countries.

  • Page 77: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 78 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 79: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
  • Page 80 ThinkCentre M32 User Guide...

  • Page 81: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 82: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 83 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 84 ThinkCentre M32 User Guide...

  • Page 85: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 86: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M32 User Guide...

  • Page 87: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013...
  • Page 88 ThinkCentre M32 User Guide...

  • Page 89: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 90 ThinkCentre M32 User Guide...

  • Page 91: Index

    DisplayPort connector keyboard, replacing documentation, using DOM card, replacing drivers, device locating components environment, operating Ethernet Ethernet connector memory module exiting, Setup Utility replacing expansion system board external options, installing mouse © Copyright Lenovo 2013...
  • Page 92 Setup Utility safety safety information security enabling or disabling vertical stand features installing or removing selecting VGA monitor connector startup device video subsystem temporary startup device viewing and changing settings serial connector ThinkCentre M32 User Guide...
  • Page 93 © Copyright Lenovo 2013...
  • Page 94 ThinkCentre M32 User Guide...

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