Health Warning; Common Troubleshooting Steps; Technical Support - Kensington Pro Fit Instruction Manual

Volume controls:
Press to to increase the volume.
Press to to decrease the volume.
The Internet/Task Buttons
These buttons let you quickly perform tasks when viewing web pages in a browser or using an email
application. They also perform common tasks such as opening the My Computer folder or using your
computer's calculator.
Web/Home Starts your default web browser and goes to your home page.
Refresh Refreshes the current web page or document.
Back
Forward
Mail Starts your email application.
Search Searches your computer for files based on the search criteria you enter.
Calculator Starts the calculator application.

Health Warning

Use of a keyboard, mouse, or trackball may be linked to serious injuries or disorders. Recent medical
research of occupational Injuries has linked normal, seemingly harmless activities as a potential
cause of Repetitive Stress Injuries ("RSI"). Many factors may be linked to the occurrence of RSl,
including a person's own medical and physical condition, overall health, and how a person positions
and uses his or her body during work and other activities (including use of a keyboard or mouse).
Some studies suggest that the amount of time a person uses a keyboard, mouse, or trackball may
also be a factor. Consult a qualified health professional for any questions or concerns you may have
about these risk factors.
Internet/Task buttons
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When using a keyboard, mouse, or trackball, you may experience occasional discomfort in your
hands, arms, shoulders, neck, or other parts of your body. However, if you experience symptoms
such as persistent or recurring discomfort, pain, throbbing, aching, tingling, numbness, burning
sensation, or stiffness, even if such symptoms occur while you are not working at your computer.
DO NOT IGNORE THESE WARNING SIGNS. PROMPTLY SEE A QUALIFIED HEALTH PROFESSIONAL. These
symptoms can be signs of sometimes permanently disabling RSI disorders of the nerves, muscles,
tendons, or other parts of the body, such as carpal tunnel syndrome, tendonitis, tenosynovitis, and
other conditions.

Common Troubleshooting Steps

If your keyboard and/or mouse is not working properly, follow these steps one at a time, and then retry
your device. You can stop when your device begins working correctly again.
NOTE: If the mouse is not working correctly, note that bright white or glass surfaces may trick the mouse's
optical sensor. If possible, use the mouse on a different type of surface.
1. Unplug the receiver from the computer, and then re-plug it in.
2. Plug the receiver into a different USB port on your computer if one is available.
3. Reset your device: For the keyboard, remove and reinsert the batteries; for the mouse, slide the
power switch to off, and then slide it back to on.
4. Shut down and restart your computer.
5. Insert new batteries into the keyboard or mouse.
6. If possible, test the keyboard or mouse with another computer.
7. With the USB receiver in position and mouse turned on, press the "connect" button on the
receiver, and within 30 seconds, also press the "connect" button on the bottom of the mouse
or the "connect" button on the bottom of the keyboard. You have now established a new
connection for the mouse or keyboard.
If this does not work, try repeating these steps while holding the mouse or keyboard closer
to the receiver. This step may need to be repeated 2–3 times for the mouse or keyboard to
synchronize.
If necessary, repeat this procedure after replacing depleted batteries.

Technical Support

Technical support is available to all registered users of Kensington products. Technical Support
contact information can be found on the back page of this manual.
Web Support
You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of the
Support area on the Kensington Website: www.support.kensington.com.
Telephone Support
There is no charge for technical support except long-distance charges where applicable. Please visit
www.kensington.com for telephone support hours. In Europe, technical support is available by
telephone Monday to Friday 09:00 to 21:00 (Central European time).
Please note the following when calling support:
• Call from a phone where you have access to your device.
• Be prepared to provide the following information:
– Name, address, and telephone number
– Name of the Kensington product
– Make and model of your computer
– System software and version
– Symptoms of the problem and what led to them
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