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EN 28
5.
•
Lock After. Indicates at what time the child lock is set:
'OFF' or e.g. '18:45' (lock time). This is only displayed if
child lock is set to 'CUSTOM LOCK'
•
Category Lock. Indicates the last status of the EPG theme
childlock: 'MOVIES', 'NEWS', 'SHOWS', 'SPORTS',
'CHILDREN', 'MUSIC', 'CULTURE', or 'SERIES'. This is
only displayed if child lock is set to 'CUSTOM LOCK'. It is
possible that more than one value is shown.
•
Program Category. Indicates the theme of the selected
transmitter: 'MOVIES', 'NEWS', 'SHOWS', 'SPORTS',
'CHILDREN', 'MUSIC', 'CULTURE', or 'SERIES'.
•
SW Code 1. Not applicable.
•
SW Code 2. Not applicable.
•
TV Ratings Lock. Only applicable for US.
•
Movie Ratings Lock. Only applicable for US.
•
V-chip TV Status. Only applicable for US.
Customer Service Menu 5
•
V-chip Movie Status. Only applicable for US.
•
Options 1. Gives the option codes of option group 1 as set
in SAM (Service Alignment Mode).
•
Options 2. Gives the option codes of option group 2 as set
in SAM (Service Alignment Mode).
SW Event-log
This item contains 'software event logging' information that can
be delivered to the development centre on special request.
How to exit CSM
Use one of the following methods:
•
After you press a key on the RC-transmitter (with exception
of the 'CHANNEL', 'VOLUME' and digit (0-9) keys), or
•
After you switch the TV-set 'OFF' with the mains switch.
5.3
Problems and Solving Tips (related to CSM)
Note: Below described problems are all related to the TV
settings. The procedures to change the value (or status) of the
different settings are described above. New value(s) are
automatically stored.
5.3.1
Picture Problems
Snowy/noisy picture
1. Check line 24 'Noise Figure'. In case the value is 127 or
higher, and the value is also high on other programs, check
the aerial cable/aerial system.
2. Check lines 11 'Sharpness' and 24 'Noise Figure'. In case
the value of line 11 is 3 or 4 and the value of line 24 is high
(127 or higher), decrease the 'Sharpness' value.
Picture too dark
1. Press 'Smart Picture' button on the RC-transmitter. In case
the picture improves, increase the 'Brightness' or the
'Contrast' value. The new value(s) are automatically stored
(in 'personal' pre-set) for all TV channels.
2. Check line 7 'Brightness' and 8 'Contrast'. If the value of
line 7 is low (< 10) or the value of line 8 is low (< 10),
increase the 'Brightness' or the 'Contrast' value.
Picture too bright
1. Press 'Smart Picture' button on the RC-transmitter. In case
the picture improves, decrease the 'Brightness' or the
'Contrast' value. The new value(s) are automatically stored
(in 'personal' pre-set) for all TV channels.
2. Check lines 7 'Brightness' and 6 'Contrast'. If the value of
line 7 is high (> 40) or the value of line 8 is high (> 50).
Decrease the 'Brightness' value or increase the 'Contrast'
value.
EM5E
Service Modes, Error Codes and Fault Finding
White line around picture elements and text
1. Press 'Smart Picture' button on the Remote Control. In
case the picture improves, decrease the 'Sharpness' value.
The new value is automatically stored (in 'personal' pre-
set) for all TV channels.
2. Check line 11 'Sharpness'. Decrease the 'Sharpness'
value. The new value is automatically stored for all TV
channels.
No picture
Check line 27 'Tuned bit'. In case the value is 'On', install the
required program again. Open the installation menu and
perform manual installation.
Blue picture
1. No proper signal is received. Check the aerial cable/aerial
system.
Blue picture and/or unstable picture
1. A scrambled or decoded signal is received.
Black and white picture
Check line 9 'Colour'. In case the value is low (< 10), increase
the 'Colour' value. The new value is automatically stored for all
TV channels.
No colours/colour lines around picture elements or
colours not correct or unstable picture
1. Check line 20 'TV System'. If a 'strange' system pop's up,
something has gone wrong during installation. Re-install
the channel.
2. In case line 20 is 'L', the installed system for this pre-set is
'France', while 'West Europe' is required. Install the
required program again: open the installation menu and
perform manual installation. Select system 'West Europe'.
Menu text not sharp enough
1. Press 'Smart Picture' button on the RC-transmitter. In case
picture improves, decrease the contrast value. The new
value(s) are automatically stored for all TV channels.
2. Check line 8 'Contrast'. The value of line 8 is high (> 50).
Decrease the contrast value.
5.3.2
Sound Problems
No sound from left and right speaker
Check line 6 'Volume'. The value is low. Increase the value of
'Volume'. The new value(s) are automatically stored (in
'personal' pre-set) for all TV channels.
Sound too loud for left and right speaker
Check line 6 'Volume'. The value is high. Decrease the value of
'LS Volume'. The new value(s) are automatically stored (in
'personal' pre-set) for all TV channels.
5.4
ComPair
5.4.1
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
•
ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
•
ComPair allows very detailed diagnostics (on I
is therefore capable of accurately indicating problem areas.
You do not have to know anything about I
yourself because ComPair takes care of this.
2
C level) and
2
C commands
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