Questions And Answers - Gigaset CX610 ISDN Manual

Questions and answers

If you have any queries about using your
telephone, visit our website at
www.gigaset.com/service
for assistance 24/7.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not activated.
¥ Press and hold the end call key a.
2. The battery is empty.
¥ Charge the battery or replace it
(¢ page 10).
The display shows "Not possible".
The ISDN jack may not be plugged in.
¥ Plug in the ISDN jack.
The message appears when attempting to acti-
vate the Eco Mode+:
A handset is registered to the base that does not
support Eco Mode+.
Not all menu items are displayed.
The menu view is restricted (standard mode).
•
¥ Activate the expanded menu view (expert
mode ) (¢ page 29).
" No Base " flashes on the display.
1. The handset is outside the range of the base.
¥ Move the handset closer to the base.
The base's range is reduced because Eco Mode
is activated.
¥ Deactivate Eco Mode (¢ page 53) or move
the handset closer to the base.
2. The base is not activated.
¥ Check the base power adapter (¢ page 9).
"Please register handset"
play.
The handset has not been registered with the
base or has been de-registered.
¥ Register the handset (¢ page 54).
flashes on the dis-
Customer Service & Assistance
The handset does not ring.
1. The ringtone is deactivated.
¥ Activate the ringtone (¢ page 62).
2. Call divert set to "All Calls".
¥ Deactivate call divert (¢ page 66).
3. The phone only rings if the phone number has
been transferred.
¥ Activate the ringer for unknown calls
(¢ page 62).
4. MSN is not assigned to internal subscriber or is
incorrect.
¥ Specify receive MSN (¢ page 64).
The handset does not ring as set.
The MSN is assigned a different ringer melody.
¥ Assign a melody for MSN on the handset
(¢ page 61).
The handset does not ring after setting up the
ISDN phone number (MSN).
The local area code has been saved with the MSN.
¥ Save MSN without the local area code.
Some of the ISDN functions do not work as spec-
ified.
The ISDN functions are not active.
¥ Check with your network provider.
You cannot hear a ringtone/dialling tone from
the fixed line network.
The ISDN cable may be faulty.
¥ Replace the ISDN cable.
The connection always terminates after
approx. 30 seconds.
Repeater activated/deactivated (¢ page 67).
¥ Activate/deactivate the handset (¢ page 26).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢ page 67).
Forgotten system PIN.
¥ Reset the system PIN to 0000 (¢ page 67).
The other party cannot hear you.
You have pressed the mute button h. The
handset is "muted".
¥ Unmute the microphone (¢ page 36).
The number of the caller is not displayed
although CLIP has been set.
Calling Line Identification is not enabled.
¥ The caller should ask the network provider to
enable Calling Line Identification (CLI).
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