Forwarding Of Repairs - Nokia 3230 Service Manual

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ONNECTING EOPLE
CMO Operations & Logistics
WW Service Solutions & Development
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18. FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Add repair documentation e.g. filled-in service note into
the swap carton.
There are two different sizes of swap cartons for common mobile phones.
Service Manual 3230 Level 1&2
PAGE 22 (23)
CONFIDENTIAL
Put the unit under the stretch film.
Fold the swap carton as shown in Spare Parts SB-004.
Copyright © 2005 Nokia Corporation. All rights reserved.
Approved 1.0
DJk
16.02.2005