For Forwarding Of Repairs - Nokia 3100 Service Manual

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NMP/CMO Sales and Marketing Customer Care EMEA
Technical Services, Repair Concepts

15. FOR FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Add repair documentation e.g. filled-in service note into
the swap carton.
Service Manual 3100/3120 Level 1&2
There are two different sizes of swap cartons for common mobile phones.
PAGE 19 (20)
CONFIDENTIAL
Put the unit under the stretch film.
Fold the swap carton as shown in Spare Parts SB-004.
Copyright 2003-2004 © Nokia Corporation
Approved 2.0
DJk
23.09.2004