Odd Failure - Acer eMachines E720 Series Service Manual

ODD Failure

If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
Audio CDs do not play when loaded
•
DVDs do not play when loaded
•
Blank discs do not burn correctly
•
DVD or CD play breaks up or jumps
•
Optical drive not found or not active:
•
Not shown in My Computer or the BIOS setup
•
LED does not flash when the computer starts up
•
The tray does not eject
•
Access failure screen displays
•
The ODD is noisy
•
Perform the following general solutions one at a time to correct the problem.
1. Reboot the computer and retry the operation.
2. Try an alternate disc.
3. Navigate to Start
Storage panel.
4. Navigate to Start
a. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.
b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and
click Enable.
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Computer. Check that the ODD device is displayed in the Devices with Removable
Control Panel System and Maintenance System Device Manager.
Chapter 4