If you see this on the screen:
Channel Off Air
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If this happens:
You do not receive all the
channels to which you subscribed
Try this:
• The channel you've selected is not currently
broadcasting . Tune to another channel .
• Your Satellite Radio is acquiring audio or
program information . This message usually
goes away in a few seconds .
• Your Satellite Radio is being updated with the
latest encryption code . Wait until the update is
done .
• You may be trying to tune to a channel that is
blocked or unavailable . Tune to another channel .
• No program information, such as artist name,
song title, or channel exists .
Try this:
• If you have not yet activated your service, refer
to the User Guide which accompanied your
Satellite Radio .
• Go to www .xmradio .com/refresh and follow the
directions refresh your Radio .
• Call 1-800-967-2346 for further assistance .
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