Gateway Notebook Hardware Reference Manual page 57

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Unplug the notebook from the wall outlet and refer servicing to qualified
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personnel if:
The power cord or plug is damaged.
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Liquid has been spilled into the notebook.
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The notebook does not operate properly when the operating
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instructions are followed.
The notebook was dropped or the cabinet is damaged.
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The notebook performance changes.
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Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
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