Issued Date 2008/9/1 Revised Date 2008/12/10 Page 4 of 80 Doc. Title QUARTZ Service Manual 11. APPENDIX ................................76 11.1 LCM and LCM bezel replacement ........................76 11.2 camera and daughter board assembly ......................80 1. Introduction This manual provides the technical information to support the service activities of Diamond.
Page 5
2008/9/1 Revised Date 2008/12/10 Page 5 of 80 Doc. Title QUARTZ Service Manual reference list and photos for repairing, including unit and Board level. Chapter 10: RF Antenna Specification- Reference Spec for RF test. Appendix: Additional information. HTC CONFIDENTIAL SM-TP001-0704...
HTC design DCT-00062 program (need be encoded by HTC) Micro memory card for ROM code HTC design re-flash ( must be encoded by HTC) Micro memory card for internal storage pre-load Universal leakage current tester HTC design MLT-00001 Battery holder...
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 11 of 80 Doc. Title QUARTZ Service Manual 2.2 Disassembling procedure Tools needed for Assembling and Disassembling process. 1. Lens Cleaning Cloth. 2. Screw Driver T6X40. 3. Flat Plastic Stick. 4. Plastic Tweezers.
Page 12
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 12 of 80 Doc. Title QUARTZ Service Manual Use Torx bit no 6 to remove five screws. Use Flat Plastic Stick to separate LCM and housing. Disconnect vibrator. HTC CONFIDENTIAL SM-TP001-0704...
Page 13
2008/9/1 Revised Date 2008/12/10 Page 13 of 80 Doc. Title QUARTZ Service Manual Use flat plastic stick to disconnect LCM connector. Use flat plastic stick to disconnect 2 camera. Use flat plastic stick to disconnect main camera. HTC CONFIDENTIAL SM-TP001-0704...
Page 14
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 14 of 80 Doc. Title QUARTZ Service Manual Use flat plastic stick to remove speaker. Use flat plastic stick to remove receiver. Remove one gasket on the LCM. HTC CONFIDENTIAL SM-TP001-0704...
Page 15
Revised Date 2008/12/10 Page 15 of 80 Doc. Title QUARTZ Service Manual Place the LCM module into the oven by 60℃ and 5 minutes. Press LCM as shown the photo to separate LCM and bezel. Lift up the LCM as shown the photo.
Page 16
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 16 of 80 Doc. Title QUARTZ Service Manual The disassembly process is finished. HTC CONFIDENTIAL SM-TP001-0704...
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 17 of 80 Doc. Title QUARTZ Service Manual Assembling procedure Tools needed for Assembling and Disassembling process. 1. Lens Cleaning Cloth. 2. Screw Driver T6X40. 3. Flat Plastic Stick. 4. Plastic Tweezers.
Page 18
Revised Date 2008/12/10 Page 18 of 80 Doc. Title QUARTZ Service Manual Place receiver on the LCM bezel. The pins of receiver should direct LCM side. Place speaker into housing. Assemble main camera and then stick one EMI gasket on it.
Page 19
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 19 of 80 Doc. Title QUARTZ Service Manual Place 2 camera on the main board as shown the photo especially the red circle must toward the bottom. Please replace 2 camera and daughter...
Page 20
Revised Date 2008/12/10 Page 20 of 80 Doc. Title QUARTZ Service Manual Remove protector of vibrator tape. Connect vibrator with main board and then ensure the cable of vibrator is fixed on the vibrator tape. Combine housing with LCM bezel.
Page 21
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 21 of 80 Doc. Title QUARTZ Service Manual Fasten five screws. Torque: 1.5±0.05 kg-cm2 72H02643-00M * 1 72H01059-00M * 4 Stick one tamper evident label as shown the photo. tamper evident label P/N: 77H00460-01M Place battery into device.
Page 22
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 22 of 80 Doc. Title QUARTZ Service Manual Place battery cover. Insert stylus into device. The assembly process is finished. HTC CONFIDENTIAL SM-TP001-0704...
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 23 of 80 Doc. Title QUARTZ Service Manual 3. ROM Re-flash Procedure 3.1 Internal storage pre-load Internal storage pre-load-1 1. Download the internal storage content from SDO ( GSD-00005788 http://htcscm10.htc.com.tw/SDO 2. Download the autorun.exe from SDO (DOC-00049134).
Page 24
2008/9/1 Revised Date 2008/12/10 Page 24 of 80 Doc. Title QUARTZ Service Manual Internal storage pre-load-3 8. Insert the micro SD into the device and then the device will copy the files to internal storage automatically. Internal storage pre-load-4 9. After completing the data copy, the program will compare the checksum value with the checksum file in the micro SD card.
Revised Date 2008/12/10 Page 25 of 80 Doc. Title QUARTZ Service Manual 3.2 ROM upgrade thru RUU (Re-flash Upgrade Utility) Connect device to PC 1. Setting and allow USB connections in Microsoft ActiveSync. 2. Connect your device and desktop/ or laptop via USB cable.
Page 26
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 26 of 80 Doc. Title QUARTZ Service Manual RUU-1 7. Tap the RUU to execute ROM code re-flash. 8. Read the pop-up message form ROM update utility and select the “I understand…” checkbox.
Page 27
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 27 of 80 Doc. Title QUARTZ Service Manual RUU-4 14. Double verify the ROM revision which you want to update before re-flash procedure. 15. Click “Next” to proceed. RUU-5 16. Read the information from...
Page 28
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 28 of 80 Doc. Title QUARTZ Service Manual RUU – 7 19. The OS upgrade is finished, click “Finish” to close the utility. HTC CONFIDENTIAL SM-TP001-0704...
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 29 of 80 Doc. Title QUARTZ Service Manual 3.3 Rom Image upgrade thru SD card Download OS Image from SDO 10. Download OS image from SDO. http://htcscm10.htc.com.tw/SDO Un-zip the image file. Format SD card and copy image file to SD card 12.
Page 30
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 30 of 80 Doc. Title QUARTZ Service Manual SD Upgrade - 1 14. Turn off the device and insert Micro SD card. 15. Press and hold Volume down+ Power button to entry boot loader mode.
REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 31 of 80 Doc. Title QUARTZ Service Manual 4. DIAGNOSTIC PROGRAM 4.1 List of Diagnostic / WinCE Test Items Mode No Item Description Remark Function Test Auto Auto Regular Tests (Display, B.L, Vibrator, etc…)
Page 32
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 32 of 80 Doc. Title QUARTZ Service Manual Device Info Erase MoviNand ( Clear internal storage ) Write Engineer ID Bluetooth Test Bluetooth Function Test USB Test USB link test (Microsoft ActiveSync)
Page 33
2008/12/10 Page 33 of 80 Doc. Title QUARTZ Service Manual Diagnostic mode How to select test item: Using Volume -"Up" or "Down" to select the test items How to execute the test program: Press “Home” button at the bottom of touch panel to start each of test items.
Page 34
2008/9/1 Revised Date 2008/12/10 Page 34 of 80 Doc. Title QUARTZ Service Manual Back Light Test Press Volume key to select Back Light Test on Function test menu. Press Home icon to switch the LCD backlights level from Level1, Level2, Level3 and Level4 4.
Page 35
2008/9/1 Revised Date 2008/12/10 Page 35 of 80 Doc. Title QUARTZ Service Manual SD Card Test 1. Press Volume key to select SD Card Test on function test menu. 2. The test result will be displayed on the screen. Key Test 1.
Page 36
2008/9/1 Revised Date 2008/12/10 Page 36 of 80 Doc. Title QUARTZ Service Manual T/P Test Press Volume key to select T/P Test on function test menu. Vibrator Test 1. Press Volume key to select Vibrator Test on function test menu.
Page 37
2008/9/1 Revised Date 2008/12/10 Page 37 of 80 Doc. Title QUARTZ Service Manual Read Batt Info 1. Press Volume key to select Read Batt Info on function test menu. 2. Press Home icon to exit. MoviNand Test 1. Press Volume key to select NoviNand Test on function test menu.
Page 38
Revised Date 2008/12/10 Page 38 of 80 Doc. Title QUARTZ Service Manual Read WiMAX ( SQN1130 ) ID 1. Press Volume key to select Read Wimax ( SQN1130 ) ID on function test menu. 2. Press Home icon to exit.
Page 39
2008/9/1 Revised Date 2008/12/10 Page 39 of 80 Doc. Title QUARTZ Service Manual WinCE mode Test Bluetooth Test - 1 Tap icon Comm Manager on the Today screen and turn on Bluetooth. Tap the icon “Settings” down-right the corner of the screen and select the “Make this device….”...
Page 40
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 40 of 80 Doc. Title QUARTZ Service Manual USB Test Start up the Microsoft® ActiveSync®program in the PC. Select ActiveSync in the setting of menu Insert USB cable and connect unit to desktop/ or laptop.
Page 41
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 41 of 80 Doc. Title QUARTZ Service Manual GPS Test Download test program from SDO (DOC-00042190) http://htcscm10.htc.com.tw/SDO Setup the COM port to COM4. Place device in GPS receptor coverage area and tap the icon “Open GPS”.
Page 42
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 42 of 80 Doc. Title QUARTZ Service Manual Audio Test-2 Select the Speaker Test then press Play button for testing. Audio Test-3 Select the Receiver Test then press Play button for testing Audio Test-4...
Page 43
2008/9/1 Revised Date 2008/12/10 Page 43 of 80 Doc. Title QUARTZ Service Manual Audio Test-5 10. Select the Int-Rec Test then press the “Record” button for voice recording first 11. Stop the voice record then press “Play” button for internal receiver...
Page 44
2008/9/1 Revised Date 2008/12/10 Page 44 of 80 Doc. Title QUARTZ Service Manual WIMAX Test-2 2. Tap Start > Settings > WiMAX > list tab. 3. Check if device can search WiMAX base station or simulator. WIMAX Test-3 4. In Status tab, check if device can receive base station information.
2008/12/10 Page 45 of 80 Doc. Title QUARTZ Service Manual 5. Power Measurement Test 5.1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board.
Page 46
1. Connect control box and jig through 3 colors cable with red, black and yellow 2. Set up each button by row A~D according to product specification Following is an setting for QUARTZ Button set up matrix MODEL JIG TYPE...
Page 47
Revised Date 2008/12/10 Page 47 of 80 Doc. Title QUARTZ Service Manual 3. Install jig to device (the photo is for reference only) Start testing 1. Turn on control box power button 2. Press Power button to turn on the device.
Revised Date 2008/12/10 Page 48 of 80 Doc. Title QUARTZ Service Manual In “main page”, Check phone status, Click “Turn on flight mode”. Set the unit to : * Flight mode * Make sure all RF function is off (phone, BT, Wifi..)
Page 49
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 49 of 80 Doc. Title QUARTZ Service Manual TEST PROCEDURE Connect device to PC Setting and allow USB connections in Microsoft ActiveSync. Connect your device and desktop/ or laptop via USB cable.
Page 50
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 50 of 80 Doc. Title QUARTZ Service Manual Battery Rundown-1 VI. Adjust the Backlight brightness into the maximum level on battery power. Battery Rundown-2 VII. Disable Turn off backlight if device is not used for in Battery power.
Page 51
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 51 of 80 Doc. Title QUARTZ Service Manual Battery Rundown-3 VIII. Execute PowerDetect.exe under WinCE Battery Rundown-4 Set the Sleep as 1hour Set the Record as 2Mins...
Page 52
2008/9/1 Revised Date 2008/12/10 Page 52 of 80 Doc. Title QUARTZ Service Manual Battery Rundown-5 After running 1 hour, the test will be finished. XII. Press the Power Button to turn on the power. XIII. Click ok to quit the program.
Page 53
Issued Date 2008/9/1 Revised Date 2008/12/10 Page 53 of 80 Doc. Title QUARTZ Service Manual Battery Rundown-7 XV. Tag the log file to check the capacity. Caution: If the capacity is under 70%, Please replace a new battery. HTC CONFIDENTIAL...
2008/12/10 Page 54 of 80 Doc. Title QUARTZ Service Manual 6. Cosmetic Inspection Criteria 6.1 Classes definition of inspective area Class A area => The front side of main unit involve all buttons and LED lens except LCD. Class C area => 4 sides and back views of main unit.
2008/9/1 Revised Date 2008/12/10 Page 55 of 80 Doc. Title QUARTZ Service Manual d. The criteria of Newton ring's tinges and measure of area must follow up the worst-case sample. 6.2 Display inspection Inspection Defects Accept Level Level Red+ Green+ Blue ≦ 3, S > 5mm.
2008/12/10 Page 56 of 80 Doc. Title QUARTZ Service Manual 7. Generic Troubleshooting 1.Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is exhaust and wait few minutes for battery recharging. (2) Check if battery installed well.
Page 57
2008/12/10 Page 57 of 80 Doc. Title QUARTZ Service Manual 4.Unusual Vertical / Horizontal lines or partial display (1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot the unit then tries again. (3) Try to re-flash the ROM code.
Page 58
Page 58 of 80 Doc. Title QUARTZ Service Manual 7.Battery Pack does not start (1) Make sure the battery cover is closed properly. (2) Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition.
Page 59
Page 59 of 80 Doc. Title QUARTZ Service Manual (3) Try to re-flash the ROM code. (4) Clean up the speaker connection side on MB if there is any contamination. (5) Dismantle and Check whether the Speaker is properly installed (Orientation) (6) Replace Speaker if necessary.
Page 60
2008/12/10 Page 60 of 80 Doc. Title QUARTZ Service Manual 12.GPS not functioning (1) Make sure the GPS environment is outside of room before connecting to satellite. (2) Make sure the GPS connection setting has properly set in navigation map.
61 of 80 Doc. Title QUARTZ Service Manual 8. Generic Labeling Plan Agency label The brand name is shown on Bezel. HTC P/N: 77H00672-00M Size: 66.53*44.36mm HTC P/N Description 99HGC000-00 SKU,GENERIC,English-WWE,Quartz,w/o SIM Lock 99HGC000-01 FRU,Main Unit,GENERIC,English-WWE,w/o SIM Lock,QUARTZ HTC CONFIDENTIAL SM-TP001-0704...
Page 62
REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 62 of 80 Doc. Title QUARTZ Service Manual Agency label_QUAR100 The brand name is shown on Bezel. HTC P/N: 77H00672-01M Size: 66.53*44.36mm HTC P/N Description 99HGC001-00 SKU,HTC,Russian,RUS,HTC/Yota co-brand,HTC T8290,Black,w/o SIM...
Page 63
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 63 of 80 Doc. Title QUARTZ Service Manual Unit label location explanation Tamper evident label HTC P/N: 77H00460-01M Qty: 1 Tamper evident label Unit Water sensitive label HTC P/N: 77H00668-00M Qty: 2...
Page 64
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 64 of 80 Doc. Title QUARTZ Service Manual Battery label BATTERY_LI-ION,1500mAh, 3.7V HTC P/N: 35H00077-13M (DYNAPACK) HTC CONFIDENTIAL SM-TP001-0704...
Page 66
2008/12/10 Page 66 of 80 Doc. Title QUARTZ Service Manual NOTE: THE PHOTO OF SPL IS GENERIC AND ONLY FOR REFERENCE, THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS, IF YOU WANT TO APPLY THOSE PARTS, PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION.
Page 67
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 67 of 80 Doc. Title QUARTZ Service Manual 74H01198-00M 35H00077-13M Part no Part no Description Cover Battery Description Battery Q'ty Q'ty Refurbishment Refurbishment Repair Code C112 Repair Code...
Page 68
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 68 of 80 Doc. Title QUARTZ Service Manual Part no 72H01059-00M Part no 72H02643-00M Screw,POINT Description Description Screw,M1.6L7 Mechanical,P,1.6*4.5 Q'ty Q'ty Refurbishment Refurbishment Repair Code Repair Code...
Page 69
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 69 of 80 Doc. Title QUARTZ Service Manual Part no 76H03298-00M Part no 77H00668-00M Description Description Mylar,Gap Water Sensitive Label Q'ty Q'ty Refurbishment Refurbishment Repair Code Repair Code...
Revised Date 2008/12/10 Page 70 of 80 Doc. Title QUARTZ Service Manual 9.2 Board Level 2.5 Repairs Basic Repair Instructions for Component Replacement: Step 1 Place the solder-proof tape to cover the surrounding area of the components which being replaced.
Page 71
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 71 of 80 Doc. Title QUARTZ Service Manual 51H40474-XXM PCBA-MAIN BOARD Location Description Remark MAM12 75H00706-00M Connector SIM Card,9P,1.27Pitch,SPPN08-D0-1000,PROCONN Side A MAM13 75H00760-10M Connector SD Card,11P,1.1pitch,502702-0891,MOLEX,0.5A,10V Side A Side A 16H00012-01M Gold Cap,0.02F,3.3V,XH311HG IV07E,SEIKO,-78/89%...
Page 72
Doc. No. DOC-00046130 REV. HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 72 of 80 Doc. Title QUARTZ Service Manual SIDE A PHOTO AND COMPONENT LOCATION MIM1 MIM2 MAM12 MAM13 MIM3 PAF1 Side A AAU1 PAC36 SIDE B PHOTO AND COMPONENT LOCATION...
Revised Date 2008/12/10 Page 74 of 80 Doc. Title QUARTZ Service Manual 10. RF Antenna Specification Quartz WiMAX Antenna Test Specification Item Test Name Channel Cell Power level Note Receiver Test Conducted level:20+/-0.75dBm 3 Receiver Sensitivity ≦ -85dBm RX frame:1000...
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 75 of 80 Doc. Title QUARTZ Service Manual DCS 1800 Receiver Test 21 Fast Bit Error Rate -104 ≦ 2 % 22 Fast Bit Error Rate -104 23 Fast Bit Error Rate...
Page 76
2008/12/10 Page 76 of 80 Doc. Title QUARTZ Service Manual ppendix 11.1 LCM and LCM bezel replacement When you just want to replace a new LCM or LCM bezel, please take the steps as below. Use flat plastic stick to remove the rest of glue on the LCM bezel and make sure all glue is cleaned completely.
Page 77
Revised Date 2008/12/10 Page 77 of 80 Doc. Title QUARTZ Service Manual After clean the glue on the LCM bezel, stick one touch window tape on the bezel as shown the photo. 76H02703-00M Use plastic stick to press the touch window tap to make sure the tap is well pasted on the bezel.
Page 78
Revised Date 2008/12/10 Page 78 of 80 Doc. Title QUARTZ Service Manual Lightly remove the protector of 2 camera tape. Lightly remove the protector of touch window tape. Stick two mylar gap at both sides of bezel. P/N: 76H03298-00M * 2...
Page 79
Revised Date 2008/12/10 Page 79 of 80 Doc. Title QUARTZ Service Manual Assemble LCM with LCM bezel. After assembling LCM and LCM bezel, remove the two mylars. Use your finger to press around LCM to make sure the LCM is well combined the bezel.
Page 80
HTC Corporation Issued Date 2008/9/1 Revised Date 2008/12/10 Page 80 of 80 Doc. Title QUARTZ Service Manual 11.2 2 camera and daughter board assembly Prepare one 2 camera. Prepare one daughter board. Use plastic tweezers to place 2 camera into daughter board and then make sure the 2 camera is well assembled.