Chapter 44 Troubleshooting; Problems Starting Up The Prestige; Problems With The Lan; Table 143 Troubleshooting Starting Up Your Prestige - ZyXEL Communications Prestige 661H Series User Manual

This chapter covers potential problems and the corresponding remedies.

44.1 Problems Starting Up the Prestige

Table 143 Troubleshooting Starting Up Your Prestige

PROBLEM
None of the
LEDs turn on
when I turn on
the Prestige.

44.2 Problems with the LAN

Table 144 Troubleshooting the LAN

PROBLEM
The LAN LEDs
do not turn on.
I cannot access
the Prestige from
the LAN.

Chapter 44 Troubleshooting

CORRECTIVE ACTION
Make sure that the Prestige's power adaptor is connected to the Prestige and plugged
in to an appropriate power source. Make sure that the Prestige and the power source
are both turned on.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
CORRECTIVE ACTION
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer's Ethernet Card is working properly.
If Any IP is disabled, make sure that the IP address and the subnet mask of the
Prestige and your computer(s) are on the same subnet.
Prestige 661H/HW Series User's Guide
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Troubleshooting
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