Changing Myq App Security Settings; Creating A Passcode - Chamberlain MyQ User Manual

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CHANGING MyQ
SECURITY SETTINGS
You can change the SECURITY SETTINGS of the MyQ
your devices and account. The default security setting for the app is at the highest level:
you must enter your email and password credentials every time to launch the app or to
access and change your account settings. The security settings apply to each individual
phone, so each phone tied to the same account must be configured separately. These
settings do not affect the web page login. A four-Digit PASSCODE can be created in place
of your email and password credentials. See "Creating a Passcode" below.
Default MyQ App Security Settings
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• Launching App – high security is initially set to ON. You must enter your email and
password credentials every time the app is launched. Setting this to OFF allows the
app to launch without requiring your credentials or a 4-digit passcode.
• Accessing Account – high security is initially set to ON. You must enter the email &
password credentials every time you want to access your account settings. Setting
this to OFF lets you access your account settings without requiring your credentials
or a 4-digit passcode.
• Opening Door/Gate – high security initially set to OFF. If you turn it ON, you must
enter your email and password credentials or a 4-digit passcode every time you
want to use the app to open your door or gate. Setting this to OFF lets you open
your door or gate without requiring your credentials or a 4-digit passcode. It is
strongly recommended that if you turn OFF the security settings for launching the
app, you set this function to ON and create a 4-digit passcode for opening the door
or gate. This prevents anyone from using your phone to get into your garage.

Creating a Passcode

You can create a 4-digit PASSCODE within the MyQ
email and password credentials. You may want to use the same code as your outside
keypad for ease of use.
• The passcode is four characters (numbers or letters, depending on
your smartphone).
• When you create your 4-digit passcode, the app will ask for the passcode twice.
• If you use the "Account > Logout" function on the smartphone, your passcode
will be automatically deleted; restarting the app will require the creation of a
new passcode.
• See the section on your smartphone (Apple or Android) for specific
instructions on how to create a 4-digit passcode.
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