Siemens Gigaset C470 IP Manual page 21

First steps
Server not accessible!
The phone has no connection to the Internet.
¤
Check the cable connection between the base station and the router (the LED on the
base station must light up) and the connection between the router and the Internet con-
nection.
¤
Check whether the phone is connected to the LAN.
– It may not have been possible to dynamically assign an IP address to the phone
or
– You have assigned a static IP address to the phone that has either already been
assigned to another LAN subscriber or does not belong to the router's address block.
¤
Press the paging key on the base station. The IP address appears on the handset dis-
play.
¤
Press the talk key on the handset to end paging call.
¤
Start the Web configurator with the IP address.
¤
If no connection can be established, change the settings on the router (activate DHCP
server) or the phone's IP address.
Provider registration failed!
u
Your personal data for registering with the VoIP provider may have been entered incom-
pletely or incorrectly.
¤
Check your entries for Username,
check your use of upper and lower case.
To do this, open the following menu on your handset:
¢
v Ð
Settings
(see page 108)
u
The server address for the VoIP server has not yet been entered, or has been entered
incorrectly.
¤
Start the Web configurator.
¤
Open the following Web page:
¤
Click the
Edit
¤
Edit the server address where necessary.
Please note:
If port forwarding is activated on your router for the ports that have been registered as the SIP port
(Standard 5060) and the RTP port (Standard 5004), it is advisable to deactivate DHCP and assign the
phone a static IP address (otherwise you may not be able to hear the other party during VoIP calls):
– Assign IP address via the handset menu:
£
v Ð
Settings
Or
– Assign IP address via the Web configurator:
¥
Open the following Web page:
¥
Select IP address
Please note that the IP address and subnet mask depend on the router's address block.
You must also enter the standard gateway and DNS server. The IP address for the router is generally
entered here.
20
VoIPon www.voipon.co.uk
Authent. Name
¢ ¢
Telephony
Settings
button next to the first VoIP connection.
£ £
Base Local Network
Settings
type.
sales@voipon.co.uk
Making settings for VoIP telephony
and Authent.
(Enter system PIN)
VoIP
¢ ¢
Telephony
£
IP Configuration.
Tel: +44 (0)1245 808195
Password. In particular,
¢
Provider Registr.
Connections.
Fax: +44 (0)1245 808299