Zanussi ZWH 2101 User Manual page 16

Problem
There is water on the floor.
You cannot open the appli-
ance door.
The appliance makes an
unusual noise.
The appliance fills with wa-
ter and drain immediately.
The washing results are not
satisfactory.
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the service centre.
Service
Refer to the information supplied with this appliance for
guarantee condition and point of contact. The information
to give to the service is on the rating plate.
16
Possible cause
Leakages from the couplings of the
water hoses.
Leakages from the drain pump.
The water drain hose is damaged.
The washing programme is in oper-
ation.
There is water in the drum.
Incorrect level of the appliance.
You did not remove the packaging
and/or the transit bolts.
The load is very small.
The end of the drain hose is too low. Make sure that the drain hose is in the correct
The detergent you used was not suf-
ficient or correct.
You did not remove the stubborn
stains before you wash the laundry.
Incorrect temperature was set.
Too much laundry load.
Possible solution
Make sure that the couplings are tight.
Make sure that the drain pump filter is tight.
Make sure that the water inlet hose has no dam-
ages.
Let the washing programme end.
Set the drain or the spin programme.
Adjust the level of the appliance. Refer to 'Instal-
lation'.
Remove the packaging and/or the transit bolts.
Refer to 'Installation'.
Add more laundry in the drum.
position. Refer to 'Installation'.
Increase the detergent quantity or use a different
one.
Use special products to remove the stubborn
stains.
Make sure that you set the correct temperature.
Decrease the laundry load.
We recommend that you write the
information here:
Model
Product number
Serial number
(S.N.)
..................
914.............
..................
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