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Troubleshooting
Related Manuals for Cisco Linksys DPC3008
Summary of Contents for Cisco Linksys DPC3008
- Page 1 User Guide Linksys DPC3008/EPC3008 Cable Modem...
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Page 2: Table Of Contents
Linksys DPC3008/EPC3008 Contents Contents Notices Installing Your Modem About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Requirements . -
Page 3: About This Guide
This guide provides instructions and recommendations for installing, The servicing instructions in this notice are for use by qualified service personnel configuring, operating, maintaining, and troubleshooting the DPC3008 and only . To reduce the risk of electric shock, do not perform any servicing other EPC3008 DOCSIS 3 .0 cable modems . - Page 4 Linksys DPC3008/EPC3008 Important Safety Instructions Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié . Pour réduire les risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites dans le mode d’emploi et les instructions relatives au...
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Page 5: Important Safety Instructions
Linksys DPC3008/EPC3008 Important Safety Instructions Important safety instructions Power source warning A label on this product indicates the correct power source for this product . 1. Read these instructions . Operate this product only from an electrical outlet with the voltage and 2. - Page 6 Linksys DPC3008/EPC3008 Important Safety Instructions Eliminate AC mains overloads WARNING Avoid electric shock and fire hazard! Do not locate an outside WARNING antenna system in the vicinity of overhead power lines or power Avoid electric shock and fire hazard! Do not overload AC mains, circuits .
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Page 7: Regulatory Compliance Statements
. Opening or removing the cover may expose you to dangerous Any changes or modifications not expressly approved by Cisco Systems, Inc ., voltages . If you open the cover, your warranty will be void . This could void the user’s authority to operate the equipment . -
Page 8: Ce Compliance
This system has been evaluated for RF exposure for humans in reference to the EU . The use of software or firmware not supported or provided by Cisco ANSI C 95 .1 (American National Standards Institute) limits . The evaluation was Systems may result in the equipment no longer being compliant with the based in accordance with FCC OET Bulletin 65C rev 01 .01 in compliance with... - Page 9 The full declaration of conformity for this product can be found in the Declarations of Conformity and Regulatory Information section of the appropriate product hardware installation guide, which is available on Cisco.com . The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: •...
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Page 10: Product Overview
• Eight (8) bonded downstream channels with data rates in excess of 340 The DPC3008 and EPC3008 provide a faster connection to the Internet by Mbps (DPC) or 440 Mbps (EPC) incorporating eight bonded downstream channels along with four bonded •... -
Page 11: Management
Linksys DPC3008/EPC3008 Product Overview Management Back panel • Software upgradeable by network download • Remote manageability using SNMP V1/V2 and V3 Front panel The front panel of your modem provides LED status indicators that indicate DPC3008 how well and at what state your modem is operating . See “Understanding the Front Panel Indicators”... -
Page 12: Installing Your Modem
Linksys DPC3008/EPC3008 Installing Your Modem Installing Your Modem Modem information You will need to give your service provider the following information, which is printed on the bar code label attached to the modem: • The serial number of the modem . The serial number consists of a series of decimal characters preceded by S/N . -
Page 13: Wall-Mounting The Modem (Optional)
Linksys DPC3008/EPC3008 Installing Your Modem • Choose a location that is relatively protected from accidental disturbance Positioning the modem or harm, such as a closet, basement, or other protected area . Use the following illustration to guide you in positioning the modem on the •... -
Page 14: Installing The Modem
Linksys DPC3008/EPC3008 Installing Your Modem Dimensions Mounting the modem to the wall Use this illustration as a guide for mounting the modem to the wall . (Image not 1. Using a drill with a 3/16-inch bit, drill two holes at the same height and to scale) 4 inches apart . -
Page 15: Connect The Modem
Linksys DPC3008/EPC3008 Installing Your Modem NOTe NOTe Professional installation may be available . Contact your local To connect a TV, DHCT, set-top box, or VCR from the same cable service provider for help . connection, you will need to install a cable signal splitter (not included) . -
Page 16: Understanding The Front Panel Indicators
Linksys DPC3008/EPC3008 Understanding the Front Panel Indicators Understanding the Front Panel Normal operations (AC power applied) The following chart illustrates the appearance of the modem front panel LED Indicators status indicators during normal operations when AC power is applied to the gateway . -
Page 17: Faqs And Troubleshooting
Linksys DPC3008/EPC3008 FAQs and Troubleshooting FAQs and Troubleshooting • To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings . 7. To specify IPv6 IP address settings, do one of the following: •... - Page 18 Linksys DPC3008/EPC3008 FAQs and Troubleshooting 5. Select both Obtain an IP address automatically and Obtain DNS 9. When your computer fully reboots, repeat Steps 1 through 7 to verify server address automatically in the Internet Protocol (TCP/IP) Properties that all TCP/IP settings are correct . If your computer still does not have window, and then click OK .
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Page 19: Common Troubleshooting Issues
Linksys DPC3008/EPC3008 FAQs and Troubleshooting Renewing the IP address on Macintosh systems Q. What if I don’t subscribe to cable TV? 1. Close all open programs . If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service . -
Page 20: Tips For Improved Performance
Linksys DPC3008/EPC3008 FAQs and Troubleshooting The modem does not register an ethernet connection • Verify that you have called your service provider and given them the serial number and MAC address of your modem . • Verify that your computer has an Ethernet card and that the Ethernet •... - Page 21 24/7 technical support Cisco, the Cisco logo, and Linksys are trademarks or registered trademarks of Cisco and/or its affiliates in the United States and other countries . A listing of Cisco’s trademarks can be found at www . c isco . c om/go/trademarks .