Outdoor Lifestyles CARODG36I Owner's Manual page 28

Troubleshooting (continued)
Symptom
4. Pilot sparks, but Pilot will
not light.
5. Pilot lights but continues
to spark, and burner will
not ignite. (If the pilot
continues to spark after
the pilot fl ame has been lit,
fl ame rectifi cation has not
occurred.)
6. No pilot, no burner fl ame;
3 Flashes on the Module
Red LED.
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Z • 11/13
Possible Cause
A. Gas supply.
B. Ignitor gap is incorrect.
C. Module is not grounded.
D. Module voltage output is low.
A. A shorted or loose connection
in fl ame sensing rod.
B. Poor fl ame rectifi cation or
contaminated fl ame sensing
rod.
C. Module is not grounded.
D. Damaged pilot assembly or
contaminated fl ame sensing
rod.
E. Module.
A. False fl ame detected.
Corrective Action
Verify that incoming gas line shutoff valve is "open". Verify that inlet
pressure reading is within acceptable limits.
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3
mm).
Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
Verify battery voltage is at least 4 volts. Replace batteries if
voltage is below 4.
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify
connections are not grounding out to metal chassis, pilot burner,
pilot enclosure or screen if present, or any other metal object.
Verify correct pilot orifi ce is installed and gas inlet is set to
pressure specifi cations. Check pilot for soot. Clean if necessary.
Verify module is securely grounded to metal chassis of appliance.
Verify that wire harness is fi rmly connected to the module.
Verify that ceramic insulator around the fl ame sensing rod is not
cracked, damaged, or loose. Verify connection from fl ame sensing
rod to white sensor wire. Polish fl ame sensing rod with fi ne steel
wool to remove any contaminants that may have accumulated on
fl ame sensing rod. Verify continuity with a multimeter with ohms
set at lowest range. Replace pilot if any damage is detected.
Turn ON/OFF rocker switch or wall switch to OFF position.
Remove ignitor wire "I" from module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at "I" terminal
module must be replaced. If there is a spark at "I" terminal, module
is fi ne.
Shut off gas and power immediately and call a technician.
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