AT&T MDW 9000 Quick Reference page 7

Troubleshooting
Symptom
You can hear the
party on the other
end, but they cannot
hear you. MUTE
appears in the hand-
set display.
Charge LED on
charging cradle
does not light when
handset is placed
in charging cradle.
Spare Charge LED
on charging cradle
does not light when
spare battery is
placed in charging
cradle battery com-
partment.
* See-front panel of this Quick Reference.
Possible Causes
The [ ] button was
Mute
pressed inadvertently.
Handset is not seated
properly in charging
cradle.
Charging cradle is
plugged into an electrical
outlet controlled by a
switch.
Handset battery is
defective or dead.
Spare battery is not
seated properly in
charging cradle battery
compartment.
Spare battery is defective
or dead.
6
Possible Solutions
Press [ ] again to turn
Mute
off the mute feature.
Make sure handset is
seated properly in charg-
ing cradle. Also check
that there are no obstruc-
tions on the handset or
charging cradle contacts.
Try cleaning contacts with
a soft eraser.
Plug charging cradle
power supply into an outlet
not controlled by a switch.
If you have a fully charged
(14 hours) spare battery,
use it to replace the
battery in the handset. Or,
order a new battery. If the
Charge LED still does not
light, call for help.*
Make sure spare battery is
seated properly in the
charging cradle compart-
ment. Also check that
there are no obstructions
on the battery or charging
cradle contacts. Try clean-
ing contacts with a soft
eraser.
Swap the spare battery
with the handset battery to
see if the Spare Charge
LED Iights. If it lights, order
a new battery to replace
the spare. If it does not
light, call for help.*