Solving Problems; Accessing Help Files; Power Problems; Start-Up Error Messages - Dell Dimension 4400 Manual

Back to Contents Page

Solving Problems

Dell™ Dimension™ 4400
Accessing Help Files
Power Problems
Start-Up Error Messages
Video and Monitor Problems
Sound and Speaker Problems
Printer Problems
Scanner Problems
Modem Problems
Mouse Problems
Keyboard Problems
Drive Problems

Accessing Help Files

To access the Tell Me How help file
Microsoft® Windows® XP
1. Click the Start button, and then click Help and Support.
2. Click User and system guides, and then click User's guides.
3. Click Tell Me How.
Windows 2000
Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.
To access help in Windows XP
1. Click the Start button, and then click Help and Support.
2. Type a word or phrase that describes your problem, and then click the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
To access help in Windows 2000
1. Click the Start button, and then click Help.
2. Click the Search tab.
3. Type a word or phrase that describes your problem, and then click List Topics.
4. Click the topic that describes your problem, and then click Display.
5. Follow the instructions shown on the screen.

Power Problems

HINT: See the Tell Me How help file for information on the standby mode.
Check the power light— When the power light is solid green, the computer has power. If the power light is blinking green, the computer is
in standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not
receiving electrical power. If the power light is solid amber, the computer is receiving electrical power, but an internal power problem may
exist—call Dell for technical assistance. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call.
Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Check the power cable connection—
connector.
Connect the computer directly to an electrical outlet—
that the computer turns on.
Swap the computer and monitor power cables—
Check for interference— Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of
interference: power extension cables, keyboard and mouse extension cables, too many devices on a power strip, or multiple power strips
connected to the same electrical outlet.
Check the Power Properties— See the
Windows 2000). To access help files, see

Start-Up Error Messages

Network Problems
Microsoft® Windows® Error Messages
General Program Problems
Internet Connection Problems
E-Mail Problems
Resolving Other Technical Problems
Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Using System Restore
Reinstalling Windows XP
Reinstalling Windows 2000
Be sure that the power cable is firmly inserted into the electrical outlet and the computer power
Bypass power protection devices, power strips, and the extension cable to verify
Swap the computer and monitor power cables to determine if the power cable is defective.
Tell Me How help file or search for the keyword standby in the Help and Support Center (Help in
"Accessing Help Files."