VTech CS6199-4 User Manual
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Summary of Contents for VTech CS6199-4
- Page 1 Complete user’s manual w w w . v t e c h p h o n e s . c o m Models: CS6199-4/CS6199-42...
- Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
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Page 3: Table Of Contents
Table of contents Getting started ......1 Call waiting ........19 Temporary ringer silencing ....19 Parts checklist ........1 Temporary tone dialing ..... 20 Telephone base and charger installation ........2 Redial ..........20 Battery installation ......3 Check voicemail ....... 21 Battery charging ......... - Page 4 Table of contents Appendix ........53 Memory match ........36 Review and dial from the Screen messages ......53 caller ID log ........36 Handset and telephone base View dialing options ......37 indicators ........55 Save a caller ID log entry to Battery ..........
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Page 5: Getting Started
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged user’s manual Quick start guide Quick start guide Abridged user’s manual Handsets (4) Chargers and Telephone Telephone base line cord... -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and chargers as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Insert the battery connector securely Place the battery with the label THIS SIDE UP facing up and the into the socket, matching the orientation of the engraved label. wires inside the battery compartment. Slide the battery compartment cover Place the handset in the telephone base towards the center of the handset... -
Page 8: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 9: Are You A New Cable Or Voip Subscriber
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. -
Page 10: Handset Layout
Getting started Handset layout REDIAL/PAUSE • Press repeatedly to review the last 10 numbers dialed (page 20). • While dialing or entering numbers, press and hold to insert a dialing pause (page 18, page 28 or page 38). / / VOLUME •... - Page 11 Getting started Handset layout CID/ /VOLUME • Press to review the caller ID log when the phone is not in use (page 36). • During a call or message playback, press to decrease the listening volume (page 19 or page 49). •...
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Page 12: Telephone Base Layout
Getting started Telephone base layout /VOL+ and /VOL- • Press to adjust the listening volume during message playback (page 49). • Press to adjust the telephone base ringer volume when the phone is not in use (page 10). • Press to page all system handsets (page 22). Message window •... -
Page 13: Telephone Settings
Telephone settings Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. -
Page 14: Telephone Base Ringer Volume
Telephone settings Telephone base ringer volume Press /VOL + or /VOL - on the telephone base to adjust the ringer volume when the phone is not in use. When you set the ringer volume to zero, the base ringer is off and the telephone base announces, “... -
Page 15: Quiet Mode
Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on. -
Page 16: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 17: Lcd Language
Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the handset is not in use. Settings until the handset displays Settings, Press then press SELECT. ANS ON Press SELECT to choose LCD language. LCD language to choose English, Français or Español, Press... -
Page 18: Voicemail Number
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, 1 on each handset for easy access. you can save the voicemail number to When you want to retrieve voicemail messages, press and hold 1. -
Page 19: Clear Voicemail
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically. -
Page 20: Key Tone
Telephone settings Key tone You can turn the key tone on or off for each handset. If you turn the key tone on, the handset beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset keys. Press MENU when the handset is not in use. -
Page 21: Dial Mode
Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the phone is not in use. Settings until the handset displays Settings, Press... -
Page 22: Telephone Operation
Telephone operation Make a call Press on the handset. When you hear a dial tone, dial the number with the dialing keys (0-9). • The screen displays the elapsed time as you talk (in hours, minutes and seconds). While entering numbers, press and hold PAUSE to insert a •... -
Page 23: Volume
Telephone operation Volume During a call, press /VOLUME or /VOLUME to adjust the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. The handset earpiece and speakerphone volume settings are independent. Mute The mute function allows you to hear the other party but the other Muted party cannot hear you. -
Page 24: Temporary Tone Dialing
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press TONE . -
Page 25: Check Voicemail
Telephone operation Check voicemail 1 to dial your voicemail number. Press and hold See Voicemail number on page 14 to set your voicemail number on each handset. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. -
Page 26: Find Handset
Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues • on all other handsets. Web address Use this feature to view the VTech website address. Web address Press MENU when the handset is not in use. until the handset displays Web address,... -
Page 27: Transfer A Call
Telephone operation Transfer a call While on an outside call, you can transfer the call from one handset to another. During a call, press MENU. Transfer to scroll to Transfer, then press SELECT. Your Press handset displays Transfer to: ANS ON Use the dialing keys to select a destination handset. -
Page 28: Multiple Handset Use
Multiple handset use Join a call in progress You can use up to two handsets at the same time on an outside call. To share an outside call: • When a handset is already on a call and you would like to join the call, press on the other handset. -
Page 29: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two handsets. Press INT on your handset when not in use. Your handset Calling HS X displays Intercom to. Use the dialing keys to enter a destination handset. Your ANS ON handset displays Calling HS X. -
Page 30: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. During a call, press INT. Your handset displays Intercom to. Intercom to Use the dialing keys to enter a handset number. The outside call is put on hold and your handset displays Calling HS X. -
Page 31: Directory
Directory About the directory The directory can store up to 50 entries which are shared by all Directory empty system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. ANS ON •... -
Page 32: Add A Directory Entry
Directory Add a directory entry Press MENU when the phone is not in use. Directory Press to scroll to Directory, then press SELECT. ANS ON Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a Add contact number (up to 30 digits). - Page 33 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) when Enter number the phone is not in use. Press SELECT. The handset displays 800-595-9511 _ Enter number. ANS ON • Press to move the cursor to the left or right.
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Page 34: Review And Dial From The Directory
Directory Review and dial from the directory Entries are sorted alphabetically. Press when the phone is not in use. The handset displays Review Entries in DIR X and then the first entry in the directory. Press to browse. When the desired entry displays, ANS ON press to dial. -
Page 35: Edit A Directory Entry
Directory Edit a directory entry Search for the desired entry in the directory (see Edit number Review and dial from the directory or Alphabetical search 800-595-9511_ on page 30). ANS ON When the desired entry appears, press SELECT. The screen displays Edit number and the stored number. -
Page 36: Speed Dial
Directory Speed dial You can copy up to nine directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial memory locations are stored in the telephone base and are shared by all handsets. -
Page 37: Reassign A Speed Dial Entry
Directory Reassign a speed dial entry Press MENU when the phone is not in use. Directory Press to scroll to Directory, then press SELECT. ANS ON to scroll to Speed dial, then press SELECT. Press Press or , or use the dialing keys to choose the speed dial Speed dial location you want to reassign. -
Page 38: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 39: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. •... -
Page 40: Memory Match
Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. -
Page 41: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have 1-800-595-9511 10 digits (the area code plus the seven-digit number), 595-9511 Press in some areas, you may dial only the seven digits, or a 1 1-595-9511 plus the seven digits, or a 1 plus the area code plus the 800-595-9511 seven digits. -
Page 42: Save A Caller Id Log Entry To The Directory
Caller ID Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press to scroll to Caller ID log. Then press SELECT twice. When the desired entry appears, press SELECT. -
Page 43: Delete The Caller Id Log Entries
Caller ID Delete the caller ID log entries To delete an entry: When in the caller ID log, press to browse. Press DELETE to delete the selected entry. The screen displays Deleting... and then you hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. -
Page 44: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. You may also turn on or off the answering system at the telephone base. -
Page 45: Play The Announcement
Answering system settings Play the announcement Press MENU when the phone is not in use. Annoucement to scroll to Answering sys, then press SELECT. Press ANS ON Press SELECT to choose Announcement. The screen displays Play [2] Del [3] Rec [7] and the handset announces, “To play, press 2. -
Page 46: Answer On/Off
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handsets. To turn on or off with the telephone base: Press ANS ON/OFF to turn the built-in answering system on or •... -
Page 47: Call Screening
Answering system settings Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded. To turn this feature on or off: Press MENU when the phone is not in use. Ans sys setup Press to scroll to Answering sys, then press SELECT. -
Page 48: Remote Access Code
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. Press MENU when the phone is not in use. Ans sys setup to scroll to Answering sys, then press SELECT. -
Page 49: Recording Time
Answering system settings Recording time You can set the recording time limit for each incoming message. Press MENU when the phone is not in use. Ans sys setup to scroll to Answering sys, then press SELECT Press ANS ON Press to scroll to Ans sys setup, then press SELECT to scroll to Recording time, then press SELECT Press... -
Page 50: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. -
Page 51: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 45 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. -
Page 52: Call Screening
Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 43), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. -
Page 53: Message Playback
Answering system operation Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message. -
Page 54: Delete All Messages
Answering system operation Delete all messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The system announces, “To delete all old messages, press DELETE again.”... -
Page 55: Message Window Displays
Answering system operation Message window displays Window display Description No messages. Total number of old messages and memos recorded. 1-99 The message number currently playing. Total number of new messages recorded, or the current (flashing) 0-99 message number during new message playback. The clock needs to be set. -
Page 56: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 44 to change it. Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code. -
Page 57: Appendix
Appendix Screen messages There are no caller ID log entries. Call log empty You are calling another handset (for intercom calls). Calling HS X A directory entry is deleted. Contact deleted There are no directory entries. Directory empty The directory is full. You cannot save any new entry unless you Directory full delete some current entries. -
Page 58: Ringer Off
Appendix Screen messages The handset is on a call. Phone The battery is very low. Put the handset in the telephone base Put in charger or charger for recharging. The quiet mode is turned off. Quiet mode off The quiet mode is turned on. Quiet mode on The answering system has no recording time left. -
Page 59: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Telephone base light On when the answering system is turned on. ANS ON/OFF Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. -
Page 60: Battery
Appendix Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days... -
Page 61: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. •... - Page 62 Appendix Troubleshooting I cannot dial out. • Try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.
- Page 63 Appendix Troubleshooting The LCD backlight does not turn on when the handset is placed on the telephone base or charger to charge. • Clean the charging contacts on the handset, telephone base and/or charger each month with a pencil eraser or a dry non-abrasive fabric. •...
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Page 64: There Is Interference During A Telephone Conversation
Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. - Page 65 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls when using the telephone. •...
- Page 66 Appendix Troubleshooting Out of range or no pwr at base shows on the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 67 Appendix Troubleshooting The outgoing announcement is not clear. • When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. • Make sure there is no background noise when recording. The answering system does not record messages. •...
- Page 68 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. •...
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Page 69: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 70: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 71: Energy-Saving Charging Mode
Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode: Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding. -
Page 72: About Cordless Telephones
VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®... -
Page 73: Limited Warranty
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited... - Page 74 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 75: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 76: Technical Specifications
Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. -
Page 77: Index
Index About cordless telephones 68 Handset icons 55 Add a directory entry 28 Handset layout 6 Alphabetical search 30 Handset locator 22 Announcement 40, 41 Handset ringer 9 Answer a call 18 Home area code 16 Answering system 46-52 Icons 55 Battery 3, 4, 56 Implanted cardiac pacemakers 66 Battery charging 4... - Page 78 Index Operating range 66 Using the menu 9 Operation 18-26, 46-52 Voicemail 14, 15 Pacemaker patients 66 Volume 9 19, 41, 48, 49 Paging handset 23 Parts checklist 1 Play memos 50 Warranty 69 Pulse dialing 17 Website 23 Quiet mode 11 Record memos 50 Record your own announcement 40 Redial list 20...
- Page 79 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 3 06/13. 91-007220-010-100...