Hamilton Beach SA-HB-40-DB-CERT Owner's Manual page 25

Troubleshooting
Problem Description
• Control does not regenerate automatically
but does regenerate when [REGEN] button is
depressed
• Run out of soft water between regenerations
• Control does not draw brine
• Brine tank overflow
• Intermittent or irregular brine draw
• No conditioned water after regeneration
Table 10:(Contiuned)
Troubleshooting procedures for most common
Possible Cause
If water flow display is not operative, refer to
item 5 ("No water flow display when water is
flowing") in this table
Incorrect hardness and capacity settings
Defective circuit board
Improper regeneration
Fouled resin bed
Incorrect salt setting
Incorrect hardness or capacity settings
Water hardness has increased
Restricted meter turbine rotation due to foreign
material in meter housing
Water usage below 1/5 gallon per minute
Brine draw value from table 4 is incorrect
Incorrect salt type, or use of grid plate (salt shelf) Do not use block salt or grid plate (salt shelf) in
Low water pressure
Restricted drain line
Injector or injector screen is plugged
Injector defective
Valve disc 3 and/or 5 not closed
Air check valve prematurely closed
Brine valve disc 1 held open
Valve disc 2 not closed during brine draw,
causing brine refill
Air leak in brine line to air check
Salt setting too high
Low water pressure
Defective injector
Unit did not regenerate
No salt in brine tank
Plugged injector
Air check valve closed prematurely
Incorrect salt type or use of grid plate (salt shelf)
in brine tank
Solution
Refer to item 5 ("No water flow display when
water is flowing") in this table
Set new control values—Refer to programming
section
Replace control
Repeat regeneration making certain correct salt
dosage is used
Use resin cleaner
Set salt setting to proper level—refer to the
programming section
Set to correct values—refer to the programming
section
Set to new value—refer to the programming
section
Remove meter housing, free up turbine, and flush
with clean water. Turbine should spin freely—if not
replace meter
Repair leaky plumbing and/or fixtures
Set correct brine draw value
brine tank
Increase water pressure (20 psi at conditioner)
Remove obstruction
Clean injector and screen—refer to the "Cleaning
the Injector / Injector Screen" section
Replace injector and cap
Manually operate cam gear to flush out foreign
matter holding disc open. Replace if needed
Briefly put control into brine refill status. Refer
to the "Manual Regeneration" section. Repair air
check valve if needed
Manually operate cam gear to flush out foreign
matter holding disc open
Manually operate cam gear to flush out foreign
matter holding disc open
Check all connections in brine line for leaks
Set in new values—refer to programming section
Increase water pressure (20 psi at conditioner)
Replace both injector and injector cap
Check for power
Add salt to brine tank
Remove injector and flush it and injector screen
Put control momentarily into REFILL to free air
check—replace or repair air check as needed
Do not use block salt or grid plate (salt shelf) in
brine tank
Hamilton Beach Owner's Manual | 25