Troubleshooting - Sagem MY400X User Manual

Troubleshooting

P - S
ROBLEM ITUATION
It is impossible to switch the phone on Remove and replace the battery.
Battery status unknown
LOW BATTERY
SIM not present
Incorrect PIN code
78
If you still cannot switch the phone on, charge the battery:
- Put it on charge for at least 15 minutes before switching it back on again.
- Check if the battery icon is scrolling up and down.
- If so, the phone is charging.
- If not, please take the charger out and put it back on again. Please check that
the charging icon is scrolling up and down.
- If you still cannot switch the phone on, please disconnect the charger, put it
back on again and please repeat that manipulation several times.
- If the charging icon is still not scrolling up and down, please contact your after-
sales services.
- When the charging icon has stopped scrolling up and down, the battery is
charged.
The phone does not recognize the battery. Please check the position of the
battery.
This message is displayed when the battery becomes too weak. The phone
switches itself off automatically. Put the phone on charge.
Check if the SIM card is present and properly positioned / inserted.
Check the condition of the SIM card. If damaged, please go back to the operator's
shop for advice. Contact your after-sales service if the message persists.
An incorrect PIN code has been entered. Be careful! Three incorrect PIN codes
will block the SIM Card.
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Troubleshooting