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Troubleshooting
P
- S
ROBLEM
ITUATION
No answer phonebox
If answer phone icon flashing
Wrong ring tone is played on call
reception
Backlight does not work
In WAP context:
SERVER NOT ANSWERING
message
Logon to home page impossible
Operator name does not appear on
screen
How do I (un)lock the keypad?
How do I switch to silent mode?
How do I activate zoom?
How do I delete the envelop that
appears on the screen?
How do I delete the answer phone
that appears on the screen?
How do I remove the written
message at the bottom of the home
page (1 call)
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to check
that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to
the Calls menu, select Voicemail and check the number. Otherwise, enter
your operator's answer phone centre number.
Call the answer phone and listen to the new messages to make it disappear.
Check the call group of the contact who has called: check the ring tone
selected for this group.
Go into the Settings/Others menu, select the Energy saving menu and
activate backlight.
Switch off and then switch phone back on.
In the WAP menu, Clear the cache.
Go into the Settings menu, select Networks, then Selection. Wait until the
operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display
(Settings/Display/Operator logo).
Press the
key, then the
Hold the
key down unless ring tone sounds, when a short touch is
enough.
Can be activated only in SMS and WAP screens; hold down the
If you have received a voice mail, please call your voice mailbox and follow
the instructions given.
This answer phone means that you have received a voice mail: please call
your voice mailbox and listen to it. Please follow the instructions given.
Press the
key to go back to the initial page without messages.
A
CTIONS
key (validate).
key.
91
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