Troubleshooting - Samsung Freezer User Manual

troubleshooting

PROBLEM
The appliance is not
operating at all or the
temperature is too high.
There are unusual noises.
The front corners and sides
of the appliance are warm
and condensation starts to
form.
You can hear a liquid
bubbling in the appliance.
There is a bad smell inside
the appliance.
There is a layer of frost on
the appliances walls.
Condensation forms on the
inside wall of the appliance
and around vegetables.
SOLUTION
• Check if the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Does sun shine on the appliance or are there any heat sour ces nearby?
• Is the back of the appliance too close to the wall?
• Check if the appliance is installed on a stable and even floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound may be heard inside the appliance; this is normal. This
sound occurs when the various accessories contract or expand.
• Heat-proof pipes are installed in the front corners of the appliance to
prevent condensation from forming.
When the surrounding temperature rises, this may not always be
effective. However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface of
the appliance when the moisture in the air comes into contact with the
cool surface of the appliance.
• This is the refrigerant, which cools the inside of the appliance.
• Is there any spoiled food inside of the freezer?
• Make sure that strong smelling food (for example, fish) is wrapped so
that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or
suspect food.
• Are the air outlet vents blocked by food stored inside the freezer?
• Space the food out as much as possible to improve ventilation.
• Is the door fully closed?
• Food with a high water content is stored uncovered with a high humidity
level or the door has been left open for a long time.
• Store the food with a cover or in sealed containers.
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