Solving Common Problems - Samsung AQT18PJG Series User Manual

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Problem
The air conditioner does not
operate at all
The air conditioner does not operate
with the remote control.
No beep is heard when you press
the (On/Off ) on the remote
control
The air conditioner does not
cool or heat.
When heating, the required room
temperature is never reached and
the air conditioner frequently stops
The fan speed does not change
when you press the button
The air flow direction does not change
when you press the button
The timer is not correctly triggered.
Odor permeates into the room during
operation.
Explanation/Solution
◆ Check that the breaker used for the air conditioner is switched on.
◆ Check that the operation indicator on the indoor unit is on;
if necessary press the
◆ Check whether the Timer indicator on the indoor unit is switched on.
If so:
- Wait until the switch-on time is reached and the air conditioner
starts up automatically
- Cancel the timer (see pages 18 and 19 for further details)
◆ Check that there are no obstacles between you and the indoor unit.
◆ Check the remote control batteries.
◆ Check that you are close enough to the indoor unit
(7m / yards or less).
◆ Check that you are pointing the remote control at the remote control
sensor in the right of the indoor unit.
◆ Replace the remote control batteries if necessary.
◆ Check that the correct operating mode has been selected (AUTO,
COOL, HEAT).
◆ The room temperature may be too low or too high.
◆ Dust may be blocking the air filter guard;
refer to pages 24 and 25 for cleaning instructions.
◆ Check that there is no obstacle in front of the outdoor unit.
◆ Check that the required temperature has been set correctly.
◆ Increase the fan speed.
◆ If the air flow is directed upwards, use the remote control to direct it
downwards.
◆ Check that the operating mode is set to COOL, HEAT or FAN ;
in the AUTO mode, the fan speed changes automatically and in the
DRY mode, it is set to AUTO.
◆ Check that the air conditioner has been switched on; if necessary,
press the (On/Off ) button on the remote control.
◆ Check that the timer has been programmed correctly;
see pages 18 and 19.
◆ Air the room.
(On/Off ) button on the remote control.
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