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Problems and Solutions (VCR)
GB
Before contacting the Samsung after-sales service, perform the following simple checks.
Problem
No power
You cannot insert a video cassette
No playback picture or the picture
is distorted
Noise bars or streaks on playback
❿ II
When the
button is pressed
during playback, the still picture
has severe "noise bars" streaks
Video Head Cleaning
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD-VCR
The warranty information
A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
48
Explanation/Solution
Check that the power plug is connected to a wall outlet.
Have you pressed the STANDBY/ON button?
A video cassette can only be inserted with the window
side up and the safety tab facing you.
Check to see if you are using a prerecorded tape.
Press the TRK (+ or -) buttons to minimize this effect.
A still picture may have "noise bars", depending on the
condition of the tape. Press the TRK (+ or -) buttons during
SLOW motion to minimize this effect.
If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads.
Troubleshooting Guide (DVD)
Before requesting service (troubleshooting)
Problem
Ensure that the disc is installed with the label side facing up.
Check the region number of the DVD.
Disc does not play.
This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a
VIDEO-CD or a CD.
The features or action cannot be completed at this time because:
1. The DVD's software restricts it.
2. The DVD's software doesn't support the feature (e.g., angles).
The
icon appears on
3. The feature is not available at the moment.
screen.
4. You've requested a title or chapter number or search time that is
out of range.
Some of the functions selected in the Setup Menu may not work
Playback mode differs from
properly if the disc is not encoded with the corresponding function.
the Setup Menu selection.
The screen ratio cannot be
The Screen Ratio is fixed on your DVDs.
changed.
No audio.
Make sure you have selected the correct Digital Output in the Audio
Options Menu.
Press power on from a cold start with no disc in the unit. Press the
❿
❿❿ and
buttons simultaneously on the front panel for five
seconds. Press the SETUP button on the remote control to select
Forgot password
the Parental Mode. The Parental Mode is now unlocked as indicated
on the display. Press the DOWN button to select Parental. Press
ENTER and the Create Password display will appear. You can now
set your rating level and change your password to a new number.
Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and follow
If you experience other
the procedure once again.
problems.
If the problem still cannot be solved, please contact your nearest
authorized service center.
GB
Action
Page
P26
P29-32
P34-37
P46-47
P46
P45
P44
49
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