Heat & Glo ST-550TM-IPI Owner's Manual
Heat & Glo ST-550TM-IPI Owner's Manual

Heat & Glo ST-550TM-IPI Owner's Manual

Hearth & home technologies gas fireplace owner's manual installation and operation manual
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Models:
ST-550TM-IPI
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppli-
er's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer's instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08
Owner's Manual
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Installation and Operation
1

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Summary of Contents for Heat & Glo ST-550TM-IPI

  • Page 1 fi tter. See Table of Contents for location of additional Commonwealth of Massachusetts requirements. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Owner’s Manual Installation and Operation • Leave this manual with party responsible for use and operation.
  • Page 2: Congratulations

    (Po. Col. d’eau) IN CANADA Mode l: 0-0000 FT . 0000-0000FT . (Modele): 00,000 00,000 00,000 00,000 Serial #XXXXX #XXXXX (Serie): Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Model Number MADE IN US A Serial Number XXXXXXXX XXXXXXXX...
  • Page 3: Table Of Contents

    E. Junction Box Installation......45 F. Wall Switch Installation for Fan (Optional) ... . 45 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 4 D. Contact Information ......62 = Contains updated information. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 5: Limited Lifetime Warranty

    Page 1 of 2 Wood Pellet Electric Wood Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Components Covered Venting All Parts and Material Except as covered by Conditions, Exclusion, and Limitations listed...
  • Page 6 If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary parts or components, contact the nearest authorized HHT dealer or supplier. Page 2 of 2 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 4021-645A 09-01-08...
  • Page 7: Listing And Code Approvals

    • A 110-120 VAC circuit for this product must be protected with ground-fault circuit-interrupter protection, in compliance with the applicable electrical codes, when it is installed in locations such as in bathrooms or near sinks. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Maximum Minimum Models Input Input (U.S.
  • Page 8: Requirements For The Commonwealth Of Massachusetts

    See Gas Connection section for additional Common- wealth of Massachusetts requirements. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 9: User Guide

    fi replace according to operating instructions could cause fi re or injury. FIXED GLASS ASSEMBLY SECTION 14.F. DECORATIVE DOORS (NOT SHOWN) SECTION 2.D. CLEAR SPACE SECTION 2.C. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 10: Clear Space

    • Ensure that the glass is sealed and in the proper position and that the integral barrier is in place. WARNING! Risk of Fire or Asphyxiation! DO NOT op- erate fi replace with fi xed glass assembly removed. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 11: Lighting Instructions (Ipi)

    Bedroom or a Bedsitting Room. For assistance or additional informa- tion, consult a qualifi ed installer, ser- vice agency or the gas supplier. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 LIGHTING INSTRUCTIONS (IPI) 1. Turn off all electric power to the appliance.
  • Page 12: After Fireplace Is Lit

    Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a furnace or heating duct. This noise does not affect the operation or longevity of the fi replace. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 SOLUTIONS...
  • Page 13: Maintenance And Service

    If not using your fi replace for an extended period of time (summer months, vacations/trips, etc), to prevent unin- tended operation: • Remove batteries from remote controls. • Unplug 3 volt adapter plug on IPI models. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 14: Maintenance Tasks-Qualifi Ed Service Technician

    Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided. • Remove all foreign objects. • Verify unobstructed air circulation. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 15 • Verify that there is not a short in fl ame sense circuit by checking continuity between pilot hood and fl ame sense rod. Replace pilot as necessary. Figure 3.2 IPI Pilot Flame Patterns Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 16: Installer Guide

    MAINTAINS MINIMUM CLEARANCE AROUND PIPE (SECTION 10.F) FRAMING/HEADER (SECTION 5.B) GAS LINE (SECTION 11.C) Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 VERTICAL TERMINATION CAP (SECTION 10.I) STORM COLLAR (SECTION 10.C) VENT PIPE PENETRATES ROOF PREFERABLY WITHOUT AFFECTING ROOF RAFTERS (SECTION 8.C )
  • Page 17: Design And Installation Considerations

    DO NOT use this appliance if any part has been under water. Call a qualifi ed service technician to inspect the appliance and to replace any part of the control system and/or gas control which has been under water. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 18: Framing And Clearances

    Figure 5.1 Appliance Locations NOTICE: Illustrations refl ect typical installations and are FOR DESIGN PURPOSES ONLY. Illustrations/diagrams are not drawn to scale. Actual installation may vary due to individual design preference. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 19: Constructing The Appliance Chase

    Rough Rough Rough Clearance Clearance Opening Opening Opening to Top to Ceiling (Height) (Depth) (Width) 41-1/2 38-1/8 1054 1398 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Combustible Combustible Ends of Floor Flooring Appliance Sides of Appliance...
  • Page 20: Mantel And Wall Projections And Non Combustible Zone

    Note: Clearance from opening to perpendicular wall. Figure 5.5 Combustible Mantel Leg or Wall Projections MIN. CEILING MIN. Figure 5.6 Non-Combustible Zone Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 TOP VIEW FIREPLACE 3-1/4 in. OPENING Min.
  • Page 21: Termination Locations

    NEED TO BE INCREASED. REFER TO THE INSTALLATION INSTRUCTIONS SUPPLIED WITH THE DECORATIVE CAP COVER. Figure 6.3 Leveled Termination Caps Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 DIRECT VENT GAS, WOOD OR FUEL OIL TERMINATION Minimum Dimensions Wood &...
  • Page 22 Heat & Glo assumes no responsibility for the improper performance of the appliance when the venting system does not meet these requirements. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 (See Note 2) Measure vertical clearances from this surface.
  • Page 23: Continue Adding Vent Components

    (2) sheet metal screws. C. Install Support Brackets Refer to cinch pipe and termination cap installation in- structions. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 COMBUSTIBLE SURFACE INCORRECT DIRECTION HEAT SHIELD 90º...
  • Page 24: Vent Information And Diagrams

    • Vertical terminations are measured to bottom of termination cap. • Horizontal pipe installed level with no rise. Effective Height/ Length Figure 7.2 SLP Pipe Effective Length Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Vertical 8-1/2 in. Horizontal Effective Height/Length Pipe inches...
  • Page 25: Use Of Flex Vent

    However, the vent attachment point and the fi restop loca- 1 in. CLEARANCE tion are considered to be supports. Figure 7.3 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 26: Vent Diagrams

    • When using any other cap, a section of vertical pipe (12 inches minimum) MUST be installed prior to attaching a 90° elbow. Figure 7.4 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Minimum** Maximum 1 ft.** 305 mm 2 ft.
  • Page 27 • When using any other cap, a section of vertical pipe (12 inches minimum) MUST be installed prior to attaching a 90° elbow. Figure 7.5 INSTALLED HORIZONTALLY Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Minimum Maximum 1 ft.** 305 mm 1 ft.
  • Page 28 EXCEPT V See Warning Below** Note: A section of vertical pipe (12 inches minimum) MUST be installed prior to attaching a 90° elbow. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Maximum 305 mm 610 mm 1.2 m 1.8 m...
  • Page 29 1. Center the exhaust restrictor in the open end of the ex- haust outlet and secure through the slots on the exhaust restrictor with the 2-1/4 in. self tapping screws provided in the appliance manual bag. Figure 7.8 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 EXHAUST RESTRICTOR...
  • Page 30 5 ft. 1.5 m 14 ft. H MAX. =14 ft. (4.6 m) * No specifi c restrictions on this value EXCEPT V Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 H Maximum 610 mm 914 mm 1.5 m 2.1 m...
  • Page 31: Vent Clearances And Framing

    * Shows center of vent framing hole for top venting. The center of the hole is one (1) inch (25.4 mm) above the center of the horizontal vent pipe. Figure 8.2 Wall Penetration Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 10 in. 10 in.
  • Page 32: Install The Ceiling Firestop

    BEFORE OR AFTER INSTALLATION OF VENT SYSTEM CEILING FIRESTOP INSTALLED BELOW CEILING Figure 8.4 Installing the Attic Shield Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 ATTIC ABOVE PIPE 9 in. (229 mm) INSTALL ATTIC INSULATION SHIELDS...
  • Page 33: Install Attic Insulation Shield

    BEND ALL TABS INWARD 90° TO MAINTAIN CLEARANCE AND PREVENT INSULATION FROM FALLING INSIDE Figure 8.5 Attic Insulation Shield Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 BEND 3 TABS OUTWARD TO FASTEN TO CEILING FIRESTOP-BEND REMAINING TABS...
  • Page 34: Appliance Preparation

    Be sure to maintain all clearances to combustible material. Figure 9.1 Securing An Appliance Figure 9.2 Proper Positioning and Leveling of an Appliance Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 NAILING TABS 90º...
  • Page 35: Installing Vent Pipe

    Figure 10.1 Adding Venting Components Figure 10.2 High Temperature Silicone Sealant Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Note: Align seams to engage pipe, then rotate counterclockwise to lock...
  • Page 36: Assemble Slip Sections

    Use vent run supports and connect vent sections per in- stallation instructions. DO NOT allow vent to sag below connection point to appliance. Figure 10.5 Securing Vertical Pipe Sections Figure 10.6 Securing Horizontal Pipe Sections Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 37: Disassemble Vent Sections

    GREATER IN SIZE THAN PATTERN OF SUPPORT BOX AS IT IS PROJECTED ONTO ROOF LINE Figure 10.9 Figure 10.10 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 LEVEL CATHEDRAL CEILING SUPPORT BOX 2 in. (51 mm) MIN. BELOW FINISHED CEILING...
  • Page 38: Install Metal Roof Flashing

    Figure 10.13 Assembling the Storm Collar Figure 10.13 Assembling the Storm Collar Figure 10.14 Assembling the Storm Collar Around the Pipe Figure 10.14 Assembling the Storm Collar Around the Pipe Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 CAULK...
  • Page 39: Install Rf4-8

    Figure 10.18 Slide Flashing Down, Secure & Apply Sealant SILICONE SEALANT (TOP OF BOOT) FLASHING OVER SHINGLES Figure 10.19 Installation Complete Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 APPLY SEALANT TOP & PARTIAL SIDES SHINGLES TRIMMED SHINGLES OVER FLASHING...
  • Page 40: Install Vertical Termination Cap

    • Rest the small leg on the extended heat shield on top of the pipe section to properly space it from the pipe section. Important Notice: Heat shields may not be fi eld constructed. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 41: Install Horizontal Termination Cap

    fi restop is required on the exterior side of a combustible wall. OUTER VENT Figure 10.22 Venting through the wall Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 HEAT SHIELD OR HEAT SHIELD EXTENDED 1-1/2 IN.
  • Page 42: Gas Information

    • In the USA: Reduce burner orifi ce 4% for each 1000 feet above 2000 feet. • In the CANADA: Reduce burner orifi ce 10% for elevations between 2000 feet and 4500 feet. Above 4500 feet, consult local gas utility. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 43: Electrical Information

    Verify proper operation after servicing. WARNING! Risk of Shock! Replace damaged wire with type 105° C rated wire. Wire must have high temperature insulation. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 44 PLUG IN WIRES (TO BROWN) THERMOSTAT WIRE ASSEMBLY TRANSFORMER 3 VAC PLUG IN WIRES (TO BROWN) REMOTE Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 INTERMITTENT PILOT IGNITOR ORANGE WHITE GROUND TO FIREPLACE CHASSIS VALVE INTERMITTENT IGNITION...
  • Page 45: Junction Box Installation

    Figure 12.4 Junction Box Detail Minimum 14-3 AWG with Ground Junction Box Figure 12.5 Junction Box Wired to Wall Switch or BC10 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 NOTICE: DO NOT wire 110 VAC to wall switch. Black Black...
  • Page 46: Finishing

    The top slot is indicated in Figure 13.5 Take care not to bend or break off the tabs. Figure 13.4 Figure 13.5 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 TOP SLOT...
  • Page 47 Carefully grab splatter guard on or near the vertical center on the left and right sides. Pull outward gently, but fi rmly, taking care not to tear or remove the inserted tabs. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 48: Mantel And Wall Projections

    Note: Clearance from opening to perpendicular wall. Figure 13.14 Combustible Mantel Leg or Wall Projections MIN. CEILING MIN. Figure 13.15 Non-Combustible Zone Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 TOP VIEW FIREPLACE 3-1/4 in. OPENING Min.
  • Page 49: Facing Material

    fi t there is an available template to assist with siz- ing the fi nishing material. ST-550TM-IPI DOOR Modern 0 in. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 FINISH MATERIAL MAXIMUM SEE FIGURE THICKNESS Overlap 0 in.
  • Page 50 Min. 1 in. MAX (TOP EDGE) FINISHING MATERIAL 4 IN. MAXIMUM THICKNESS Figure 13.18 Modern Door Inside Fit Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 WITHOUT FRONT SHOWN 32-1/2 in. Min. 7/8 in. from opening 7/8 in.
  • Page 51: Appliance Setup

    Figure 14.3 Rock Media Jig Removal 4. Make sure that there is no rock media in the burner slot. See Figure 14.2. Figure 14.4 Burner Slot Free of Rock Media Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 52: Fixed Glass Assembly

    This should be adjusted by a qualifi ed installer at the time of installation. Air Shutter Settings Burner GLASS ASSEMBLY LATCHES (BOTH BOTTOM AND TOP) Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Full Closed 1/8 in.
  • Page 53: Troubleshooting

    Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm). Verify module is securely grounded to metal chassis of appliance. Verify battery voltage is at least 2.7 volts. Replace batteries if volt- age is below 2.7. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Corrective Action...
  • Page 54 ON position. If there is no spark at “I” terminal module must be replaced. If there is a spark at “I” terminal, module is fi ne. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 Corrective Action...
  • Page 55: Reference Materials

    LEFT VIEW Location Figure 16.1 See-Through Dimensions FRONT VIEW Inches Millimeters Location 31-1/8 37-5/8 30-1/4 2-1/8 3-7/8 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 ELECTRICAL ACCESS GAS LINE ACCESS RIGHT VIEW Inches Millimeters 4-1/4 1-1/2 8-3/4 41-1/4...
  • Page 56: Vent Components Diagrams (Continued)

    51 - 305 SLP-FLEX-2 SLP-FLEX-3 SLP-FLEX-5 1524 SLP-FLEX-10 3048 RF4-8 Roof Flashing Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 6-1/2 in. 165 mm 6-1/2 in. 165 mm 9-1/4 in. 235 mm 6-5/8 in. 168 mm 9-7/8 in.
  • Page 57 (For use with IPI and DSI appliances only.) Termination Cap Termination Cap SLP-WT-BK DVP-2SL SL-2DVP Wall Thimble-Black Adapter Adapter DVP-FBHT DVP-FBHT SL-2DVP SLP90 SLP-FLEX-TRAP Horizontal Termination Kit Figure 16.3 SLP Series Vent Components ASSEMBLY Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 58 SLP-HRC-SS SLP-HRC-ZC-SS HORIZONTAL TERMINATION CAP DVP-TB1 SL-2DVP SLP90 ASSEMBLY DVP-TB1 HORIZONTAL TERMINATION CAP Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 5-1/2 in. 8-3/8 in. 140 mm 213 mm 3° 87° 10-1/2 in. 267 mm 10-7/8 in.
  • Page 59: Service Parts

    ST-550TM-IPI C. Service Parts Beginning Manufacturing Date: Nov 2008 Service Parts Diagram Ending Manufacturing Date: ______ Part number list on following page. Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08...
  • Page 60 Pilot Orifi ce NG Pilot Orifi ce LP Regulator NG Regulator LP Additional service part numbers appear on following page. COMMENTS Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 ST-550TM-IPI PART NUMBER 2142-139 Qty 2 req 2142-118...
  • Page 61 Flex Ball Valve Assembly Flexible Gas Connector Orifi ce NG (#43C) Orifi ce LP (#54C) COMMENTS Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 ST-550TM-IPI Beginning Manufacturing Date: Nov 2008 Ending Manufacturing Date: ______ PART NUMBER 2090-012...
  • Page 62: Contact Information

    • Read, understand and follow these instructions for safe installation and operation. Printed in U.S.A. - Copyright 2008 Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08 • Leave this manual with party responsible for use and operation.

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